Notice Information
Notice Title
Electronic Call Monitoring System For Domiciliary Care
Notice Description
The London Borough of Newham would like to notify the market of a published procurement for an Electronic Call Monitoring System For Domiciliary Care. The tendering exercise will be undertaken using the electronic tendering system 'Oracle Fusion' to participate please ensure that your company registers on Oracle Fusion via the link below. https://elyq.fa.em3.oraclecloud.com/fscmUI/faces/PrcPosRegisterSupplier?prcBuId=300000002089195
Lot Information
Lot 1
The London Borough of Newham would like to notify the market of a published procurement for an Electronic Call Monitoring System For Domiciliary Care * Newham Council currently has 24 Providers on its independent Living and Support Services (ILSS) Framework, delivering bespoke care and support that maintains and improves wellbeing, independence and resilience appropriate to individual Customer circumstances, prevailing state of health, and personal aspirations - to live a full a life as possible: safe and independent at home. * The council mandates that providers on its ILSS framework use its procured Electronic Call Monitoring (ECM) system as a core requirement, to ensure the successful delivery and assurance of the service contract. This is used to log calls made in resident's homes and other locations in the community. It is used by the Council to review Providers' performance under the contract, match commissioned care hours to the actual hours delivered, and to generate automatic invoices for Providers in Finance Manager. * Newham Council are seeking to procure an ECM system that includes the following components: o Electronic Medications Administrations Record System o Electronic Call Logging o Family and Friends Portal o Invoicing and Payment o Reporting It would also be beneficial but not essential if your solution can also provide one or both of these elements: o Scheduling o Care planning We would like potential providers interested in delivering these services to submit a bid.
Renewal: Following contract expiry (including extensions if utilised)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03c867
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/031012-2023
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Oct 20232 years ago
- Submission Deadline
- 20 Nov 2023Expired
- Future Notice Date
- 19 Jul 2023Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF NEWHAM
- Contact Name
- Not specified
- Contact Email
- eprocurement@onesource.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- E16 2QU
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- TLI4 Inner London - East, TLI41 Hackney and Newham
-
- Local Authority
- Newham
- Electoral Ward
- Royal Albert
- Westminster Constituency
- West Ham and Beckton
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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