Notice Information
Notice Title
1
Notice Description
Pool Re is awarding two suppliers for the provision of IT & Cyber Security Support Services specified into Lot 1, Lot 3 and Lot 4 * Lot 1 - Managed Support Services Provider (MSP) * Lot 3 - Managed Security Operations Centre as a Service (SOCaaS) * Lot 4 - Internet Service Provider (ISP)
Lot Information
IT Managed Support Services Provider
IT Managed Support services can be classified into the following sections. i. Foundation services Foundation services are the technology provision currently in place and are to be available from the start of the contract: * IT Managed Service Functions * Personnel - Time and Materials * Hardware and Warranties Procurement * Hardware and Software Support & Maintenance * Reporting & Documentation ii. Future Services Future services are areas of technology provision that might be moved into this contract over time but would be agreed on a case-by-case basis. This may include but not be limited to: * Technology Strategic Partnership * Special Projects
Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.
Licenses And SoftwarePool Re requires a license provider to facilitate procurement of new, additional and existing license renewals for all Pool Re's hardware and software licenses. The license provider should have oversight of automatic renewals of software applications and maintenance of appropriate documentation. Software purchase incl. license management (effective and proactive) and should provide high scalability to accommodate increase in users. The license provider should provide reports for IT Team to monitor the usage. New subscriptions or adding assigning new licenses should be assigned within agreed timescale.
Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.
Soc-As-A-Service (Socaas)Pool Re's requires a Managed Security Operation Centre as a Service (SOCaaS) provider to ensure Pool Re's digital estate is secure against all Cyber Security Threats. The threat landscape will consist of the applications, servers, network appliance, cloud infrastructure and other technologies that support the business functions. The Managed SOC-as-a-Service provider will be responsible for integrating, operating and 24*7*365 monitoring of Pool Re's estate, equipped with set of tools such as, Security Information and Event Management (SIEM), Threat Intelligence Platforms (TIP), and all other tools that are required to comply to the scope and service levels.
Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.
Internet Service ProviderPool Re requires a dedicated, symmetric and permanent fibre optic connection at 200Mbps on a 1Gbps bearer. In order to ensure diversity and resilient with existing solution, Internet Service Provider (ISP) are requested to provide details regarding the potential suppliers and paths. The fibre circuit has to be delivered, installed and configured at Pool Reinsurance Company Limited Office Comms room. The connection must be traffic independent flat fee, unlimited usage, without any further restrictions of use and the internet bandwidth must be a dedicated (1:1), symmetric line, not shared with other customers. The Internet Service Providers (ISP) must not capture or record the receiving and sending transmission and packets. Provider shall not scan traffic unless required to troubleshoot or monitor a network issue. The new internet connection should provide /29 static IP addresses and should be able to reach major service destinations or content providers like Microsoft Azure, AWS, Google
Renewal: This appointment will run for a two-year period with options for Pool Re, in its absolute discretion to extend for up to a further twelve months at the second anniversary, making the full term a maximum of three years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03cd89
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/017410-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £582,000 £500K-£1M
- Lots Value
- £582,000 £500K-£1M
- Awards Value
- Not specified
- Contracts Value
- £348,005 £100K-£500K
Notice Dates
- Publication Date
- 5 Jun 20241 years ago
- Submission Deadline
- 19 Jun 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 27 Nov 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- 2026
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active, Unsuccessful
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- POOL RE SERVICES LIMITED
- Additional Buyers
- Contact Name
- Commercial Services
- Contact Email
- commercialservices@poolre.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- EC4R 9AF
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- City of London
- Electoral Ward
- Candlewick
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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