Award

Environmental, Housing, Waste and Customer Services ICT System

FYLDE BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

29 Sep 2023 at 10:58

Tender

12 Jun 2023 at 13:30

Summary of the contracting process

The Fylde Borough Council has recently completed a procurement process for an "Environmental, Housing, Waste and Customer Services ICT System." This ICT system aimed to provide services relating to environmental health, housing standards, customer services, and waste management. The Council, located in Lytham St. Annes, United Kingdom, sought to streamline its operations by replacing multiple existing systems. The procurement process utilised an open procedure with award criteria based on Quality (60%) and Price (40%). The successful supplier was Idox Software Ltd, awarded an active contract valued at £191,190 signed on September 25, 2023.

This tender presents an opportunity for businesses in the IT services sector, particularly those providing consulting, software development, Internet services, and support. Companies experienced in delivering integrated ICT systems for public sector organisations involved in environmental services, housing, waste management, and customer engagement would be well-suited to compete. The Fylde Borough Council's focus on improving efficiency and service delivery through modernisation makes this tender attractive for businesses looking to contribute to enhancing public service operations.

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Notice Title

Environmental, Housing, Waste and Customer Services ICT System

Notice Description

The Council are looking to procure a replacement ICT system for the following functions: Environmental health (Food Safety, Health & Safety, Licensing, Environmental Protection, Community Enforcement, Dog Warden service) Housing (Housing Standards and Disabled Facilities Grants) Customer services Waste services

Lot Information

Lot 1

Fylde is a predominantly rural Borough, covering 166km2, which is situated on the west coast of Lancashire. It is bounded to the north by Wyre Council and the estuary of the River Wyre, to the north-west by the densely populated urban area of Blackpool, to the east by Preston and to the south by the Ribble Estuary. Fylde has a population of approximately 78,000. The coastline is one of the dominant features of the Borough and is the setting for the majority of its urban areas. The largest towns, Lytham and St Anne's together have a reputation as a high-quality resort with their significant visitor attractions along with their distinctive seafronts. The administrative base of Council is located in St. Annes. Like many other public sector organisations, Fylde Council has experienced a significant amount of change in recent years as the pace of modernisation in public services has increased. The Council has worked closely with the community to establish corporate priorities and objectives. Fylde Council currently uses the Civica APP (Flare) information management system to support the work of a range of service areas including environmental, housing, waste and recycling, and customer services. Fylde Council also use Lalpac for licensing services, ESB for housing standards and Abavus (My Council Services) for a variety of customer engagement, reporting and transactional services, including online payments. The Council are looking to reduce the number of systems that it uses and are looking for a system which caters for the functions set out below. The teams are based primarily at Fylde Town Hall with the waste and recycling services based out of our depot site at Snowdon Road. There are 14 members of staff in the Environmental Services department, 6 in Housing Services, 8 in Waste Services and 11 in Customer services. The system needs to provide access to all these members of staff at the same time.

Renewal: 60 month extension is available by agreement between both parties, as described in the tender documentation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03d57c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028762-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£191,190 £100K-£500K

Notice Dates

Publication Date
29 Sep 20232 years ago
Submission Deadline
17 Jul 2023Expired
Future Notice Date
Not specified
Award Date
24 Sep 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FYLDE BOROUGH COUNCIL
Contact Name
Mr Ben McCabe
Contact Email
ben.mccabe@fylde.gov.uk
Contact Phone
+44 1253658615

Buyer Location

Locality
LYTHAM ST. ANNES
Postcode
FY8 1LW
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD4 Lancashire

Local Authority
Fylde
Electoral Ward
Carnegie
Westminster Constituency
Fylde

Supplier Information

Number of Suppliers
1
Supplier Name

IDOX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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