PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB

NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB)

This public procurement record has 3 releases in its history.

Award

24 Jun 2024 at 15:39

TenderUpdate

23 Aug 2023 at 15:23

Tender

16 Jun 2023 at 17:55

Summary of the contracting process

The NHS Cambridgeshire and Peterborough Integrated Care Board (ICB) has recently awarded contracts for the provision of Patient Transport Services (PTS) for specific patient cohorts with varying needs. The contracts cover Specialist Transport, Planned Patient Transport Service, and Booking Eligibility Centre. The total contract value for the awarded contracts is approximately £112 million. The contracts have been signed with ERS Transition - trading as EMED Group Limited. The procurement process has been completed, and the service providers are expected to deliver high-quality services to improve patient flow within the healthcare system.

This procurement opportunity offers substantial growth potential for businesses in the healthcare services sector. Companies providing transport services, patient engagement solutions, and call center services could benefit from bidding on contracts related to the Patient Transport Services. The contracts have a significant focus on service quality, social value, and the overall patient experience. The procurement method used was an open procedure, allowing fair competition among qualified suppliers. The ICB is committed to delivering seamless and high-quality services, emphasizing collaboration among service providers to ensure satisfactory outcomes for all stakeholders.

How relevant is this notice?

Notice Title

PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB

Notice Description

The ICB has re-designed the way Patient Transport Services are specified in Cambridgeshire and Peterborough. They are looking for stand-alone services for specific cohorts of patients which have varying needs.

Lot Information

Lot 1 - Specialist Transport and Non- planned (STAN)

This service will provide eligible patients with transport for the following types: Discharges, including ED; Interfacility Transfers; High Dependency Transfers; End of Life (EoL); Bariatric (excluding Renal Dialysis Bariatric). The service provider will be an integral partner across the system and their service will have a significant impact on the performance of patient flow across the healthcare system. The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.

Renewal: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of PS41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa PS87m

Lot 2 - Planned Patient Transport Service (PPTS)

The service will provide transport to the patients whose journeys are planned in advance, such as Renal Dialysis, Community Mental Health, Outpatients, Admissions. The service will ensure that patients and service user are picked up and collected in a timely manner, with regular and accurate reminders and estimated time of arrival. The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.

Options: Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion

Renewal: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of PS41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa PS87m.

Lot 3 - Booking Eligibility Centre (BEC)

This service will handle all telephony Eligibility Assessments and Bookings during core hours and direct calls appropriately to the Transport Providers (Lot 1 and 2) outside of these hours. They will provide a customer service/enquiry service and work in collaboration with the two transport services to ensure a seamless high quality Patient Transport Service is delivered across the healthcare system.

Options: Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion

Renewal: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of PS41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa PS87m.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03d73d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019325-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85112000 - Hospital support services

85112200 - Outpatient care services

85141220 - Advisory services provided by nurses

85143000 - Ambulance services

Notice Value(s)

Tender Value
£87,677,043 £10M-£100M
Lots Value
£87,677,043 £10M-£100M
Awards Value
Not specified
Contracts Value
£114,683,883 £100M-£1B

Notice Dates

Publication Date
24 Jun 20242 years ago
Submission Deadline
16 Aug 2023Expired
Future Notice Date
Not specified
Award Date
22 Jan 20242 years ago
Contract Period
1 Oct 2024 - 30 Sep 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ELY
Postcode
CB7 4EA
Postcode Area
Cambridge
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH11 Peterborough, TLH12 Cambridgeshire CC

Local Authority
East Cambridgeshire
Electoral Ward
Ely West
Westminster Constituency
Ely and East Cambridgeshire

Supplier Information

Number of Suppliers
1
Supplier Name

ERS Transition - trading as EMED Group Limited

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...