Notice Information
Notice Title
Retail Managed Service
Notice Description
Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. Rail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain. The potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee.
Lot Information
Lot 1
Provision of a Retail Managed Service that will enable a network of high street, convenience store and other outlets to retail rail tickets compliant with rail industry RSP (Rail Settlement Plan) accredited interface, standards and rules. Rail Tickets issued through the Retail Managed Service network of Outlets will be both suitable and effective for use by passengers on the rail network in Great Britain. The potential value of the contract will depend upon the degree to which the service is adopted by the travelling public as a payment option, since the majority of charges relate to a Transaction Fee. Additional information: Northern Trains Limited in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard. Northern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.
Options: Northern Trains Limited (Northern) may at its absolute discretion exercise an option to extend the agreement following the initial term. The extension period shall be no greater than 3 years.
Procurement Information
Northern Trains Limited (Northern) in conjunction with a number of Train Operating Companies provide rail services across the North of England, retailing tickets through a diverse range of channels including ticket-vending machines, digital media and a small number of ticket offices at discrete rail station locations. Maintaining accessibility of the rail network and services to all elements of the travelling public is a key requirement and objective for all rail operators, including the need to facilitate the capability for customers to purchase rail tickets by either cash or bankcard. Northern are seeking to appoint a Retail Managed Service provider that will enable a pilot scheme implementation of rail ticket retailing at convenience and other retail store's locations. The pilot scheme once implemented will be maintained and operated until a replacement service has been established by the rail industry. It is not felt that competitively tendering this requirement at this stage would be in the public interest, in terms of the cost associated, and given the limited pool of potential providers.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-03df8b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/019361-2023
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Negotiated without publication of a contract notice
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
63 - Supporting and auxiliary transport services; travel agencies services
-
- CPV Codes
63512000 - Sale of travel tickets and package tours services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £2,500,000 £1M-£10M
Notice Dates
- Publication Date
- 6 Jul 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 5 Jul 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHERN TRAINS LIMITED
- Contact Name
- Holly Peters
- Contact Email
- holly.peters@northernrailway.co.uk
- Contact Phone
- +44 7929708826
Buyer Location
- Locality
- YORK
- Postcode
- Y01 6JT
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England)
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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