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Government Support Services - Face to Face Identity Verification

Post Office Limited

This public procurement record has 1 release in its history.

Award

08 Aug 2023 at 16:44

Award Notice
Summary of the contracting process

The Post Office Limited has awarded a contract for Government Support Services - Face to Face Identity Verification. The procurement involved in-branch face to face and verification services to allow customers who cannot verify online to verify themselves in Post Office branches. The award was made to Yoti Limited, with a contract value of £32,000,000 signed on 25th July 2023. The procurement method used was a limited award procedure without prior publication of a call for competition.

This tender presents opportunities for businesses specializing in government services to provide in-branch face to face and verification services. Companies with expertise in delivering services for identity verification in offline channels may find this tender suitable for participation. Interested parties should note that the contract is currently active, and further extensions beyond the initial 36-month period may be possible, providing potential for sustained business growth.

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Notice Information

Notice Title

Government Support Services - Face to Face Identity Verification

Notice Description

Government Support Services - Face to Face Identity Verification

Lot Information

Lot 1

In-branch face to face and verification services to allow customers who cannot get verified via other online channels to successfully verify themselves using an offline face-to-face channel in Post Office branches.

Procurement Information

Post Office had four weeks to respond to an invitation to tender (for a contract in respect of which Post Office will act as the supplier), in which it had to name our sub-contractor(s) and provide full details of our solution. Post Office was therefore not in a position to undertake a full procurement exercise nor would any supplier, other than Yoti, be in a position to build and supply an appropriate solution (in particular one which could be operable within Post Office branches and which involved data processing only in the UK) to Post Office within the relevant timeframes. The business concluded that Post Office could only meet the commitments in the service contract it has tendered for by directly awarding a subcontract to an existing partner to utilise its existing solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ee0b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023131-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75131000 - Government services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,000,000 £10M-£100M

Notice Dates

Publication Date
8 Aug 20233 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Post Office Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Yoti Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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