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Social Media Management and Engagement Platform

Police Digital Service

This public procurement record has 4 releases in its history.

Award

26 Mar 2024 at 12:03

Award Notice
Tender

05 Feb 2024 at 15:19

Tender Notice
TenderUpdate

31 Aug 2023 at 09:51

Tender Notice
Planning

15 Aug 2023 at 16:51

Planning Notice
Summary of the contracting process

The Police Digital Service is seeking to procure a multi-supplier framework agreement for a Social Media Management Framework on behalf of UK Policing and Emergency Services. The framework aims to deliver a mobile and desktop-based social media management solution for police force operators to control all social media channels in one safe, secure, and auditable platform. The current status of this planned tender is active, with a briefing event scheduled in a central London location on the 11th of October 2023. The NDA completion date has been extended to the 1st of October 2023, and all communication for this opportunity must be directed to Nia Harvey.

This tender offers an opportunity for businesses providing IT services and software development to compete for the provision of a social media management solution for UK Policing and Emergency Services. The procurement method is an open procedure with an emphasis on services, specifically IT services, software development, and consultancy. Businesses with experience in providing communication software packages and consultancy services may find this tender suitable for their capabilities. The submission deadline is set for the 6th of March 2024, with a bid opening on the same date, presenting a time-sensitive opportunity for qualified businesses.

How relevant is this notice?

Notice Information

Notice Title

Social Media Management and Engagement Platform

Notice Description

Multi-Supplier Framework for Police Forces and Contracting Bodies to procure via a further competition or direct award a Social Media Management and Engagement Platform. The Framework will be for a period of four (4) years (with an initial term of two (2) years and the option to extend for two (2) further periods of one (1) year each), The Contracting Authority acting in its sole discretion via further competition or direct award can award for a period of eight (8) years (with an initial term of two (2) years and the option to extend for further periods, up to six (6) years).

Lot Information

Social Media Management Platform

Lot 1 will consist of the Social Media Management Solution which will enable users to operate and control all their corporate social media channels in once place in a safe, secure and auditable way. Additional information: Attached as document

Social Media Management and Live Chat Platform

Lot 2 will consist of the Social Media Management and Integrated Live Chat Solution which will enable users to operate and control all their corporate social media channels and Live Chat platform in once place in a safe, secure and auditable way.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03f01b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009785-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48500000 - Communication and multimedia software package

48510000 - Communication software package

Notice Value(s)

Tender Value
£12,000,000 £10M-£100M
Lots Value
£12,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20242 years ago
Submission Deadline
6 Mar 2024Expired
Future Notice Date
30 Oct 2023Expired
Award Date
26 Mar 20242 years ago
Contract Period
1 May 2024 - 30 Apr 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Police Digital Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7JE
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Cheap
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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