FCA Market Research Framework

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Notice Title

FCA Market Research Framework

Notice Description

Panel of suppliers offering a range of market research services, split into Lots

Lot Information

Lot A Quantitative Surveys

Lot A covers quantitative surveys, commissioned in response to a specific policy or regulatory development for the FCA or other Authorities (as set out in the Invitation to Tender). It is split into four specialisms: Specialism 1 - Bespoke - Large-scale quantitative surveys Specialism 2 - CATI Omnibus surveys Specialism 3 - CAPI Omnibus surveys Specialism 4 - CAWI (online omnibus) and Panel samples Tenderers can bid for one or multiple specialisms.

Lot B Qualitative Research

The Financial Conduct Authority (the FCA) is seeking Tenderers to provide market research services involving the use of qualitative or user experience research. This Lot is reserved specifically for Tenderers that offer these type of research services, either of consumers or businesses (regulated firms or business entities). This Lot is split into two specialisms: Specialism 1 - Bespoke qualitative studies; Specialism 2 - Bespoke qualitative studies of online user experiences. Tenderers can bid for one or multiple specialisms.

Lot C Mystery Shopping Services

The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services carried out through the mystery shopping of financial services providers. Mystery shopping is employed by the FCA to allow it to 'observe' and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA's rules and regulations in their conduct with consumers. This forms part of our supervisory conduct management activity.

Lot D Syndicated Market Research Services

The Financial Conduct Authority (the FCA) is seeking suppliers to provide market research services involving syndicated subscription-based financial services market research and insight reporting.

Lot E - Market Research, Project, and Programme Management Specialists

Lot E covers specialist market research specialisms, which would be contracted in response to a specific policy or regulatory development. It is split into 6 specialisms: Specialism 1 - Report Writers Specialism 2 - Statistical advice and sampling methodologists Specialism 3 - Research Designer Specialism 4 - Research Data analysis Specialism 5 - Project managers Specialism 6 - Programme Manager Tenderers can bid for one or multiple specialisms.

Lot A Quantitative Surveys, Specialism 1: Bespoke - Large-scale quantitative sur

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot A Quantitative Surveys, Specialism 2: CATI Omnibus surveys

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot A Quantitative Surveys, Specialism 3: CAPI Omnibus surveys

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot A Quantitative Surveys, Specialism 4: CAWI (online omnibus) and Panel sample

Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism.

Lot B Qualitative Research, Specialism 1: Bespoke qualitative studies

Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities).

Lot B Qualitative Research, Specialism 2: Bespoke qualitative studies of online

Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities).

Lot C Regulatory Mystery Shopping

Market research services carried out through the mystery shopping of financial services providers. Mystery shopping is used by the FCA to 'observe' and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA's rules and regulations in their conduct with consumers.

Lot D Syndicated Secondary Research Services

Market research services involving syndicated subscription-based financial services market research and insight reporting.

Lot E Market Research Specialists, Specialism 1: Report Writers