Award

Provision of Call-touch (Command and Control)

SCOTTISH FIRE AND RESCUE SERVICE

This public procurement record has 2 releases in its history.

Award

13 Jun 2024 at 07:38

Award

20 Sep 2023 at 11:14

Summary of the contracting process

The Scottish Fire and Rescue Service recently completed a procurement process for the provision of Call-touch (Command and Control) services under the main procurement category of goods. The buyer, Scottish Fire and Rescue Service, based at Headquarters in Cambuslang, United Kingdom, conducted the procurement using a limited procurement method with an award procedure without prior publication of a call for competition. The procurement stage was cancelled, with the tender's main objective being the maintenance of existing service provision for Operations Controls in Dundee, Edinburgh, and Johnstone following the termination of a new contract. The procurement involved suppliers like Zetron Inc, with the current active contract signed on 19th September 2023 valued at 48553 GBP.

This tender process by the Scottish Fire and Rescue Service offers growth opportunities for businesses suited to providing software package and information systems. Companies experienced in fulfilling specialized technical requirements and supporting legacy systems would find this tender beneficial. The need for the continuation of service provision until a new mobilising system can be procured presents ongoing opportunities for maintenance and support service providers. Businesses focusing on quality and technical expertise have the potential to engage with the Scottish Fire and Rescue Service for future contract opportunities related to Call-touch services and associated technologies.

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Notice Title

Provision of Call-touch (Command and Control)

Notice Description

Provision of CallTouch

Lot Information

Lot 1

The Scottish Fire and Rescue Service currently operates three Operations Control (OC) located in Dundee, Edinburgh and Johnstone. Each OC operates with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio system (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. Following the award of a contract to a new contractor, it was intended that SFRS would switch off legacy CAD and ICCS provision when the new contract provision went live. This new contract was recently terminated before the solution could be implemented. As a result, there is a need for the SFRS to maintain current service provision for all three OC's with existing legacy services providers to ensure the continuation of service provision in the interim period until a new mobilising system can be procured and fully implemented. This notice relates to the ICCS provision at Edinburgh OC.

Procurement Information

The SFRS was established by the Police and Fire Reform Act (Scotland) 2012 (the Act) and replaced the previous eight legacy services, each of whom operated their own independent Operations Controls (OC's).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04024c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018262-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£48,553 Under £100K

Notice Dates

Publication Date
13 Jun 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Sep 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH FIRE AND RESCUE SERVICE
Contact Name
Calum Anderson
Contact Email
calum.anderson@firescotland.gov.uk
Contact Phone
+44 1416464637

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland

Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Supplier Information

Number of Suppliers
1
Supplier Name

ZETRON

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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