Award

RESPONSE MAINTENANCE SOUTH AREA (excluding Craigavon)

NORTHERN IRELAND HOUSING EXECUTIVE

This public procurement record has 3 releases in its history.

AwardUpdate

30 Apr 2025 at 13:36

AwardUpdate

30 Apr 2025 at 13:36

Award

20 Sep 2023 at 12:33

Summary of the contracting process

The Northern Ireland Housing Executive has been involved in a comprehensive procurement process titled "Response Maintenance" focused on two main areas: the South Area (excluding Craigavon) and the South West Area. The contracts, awarded in August 2023, and updated in April 2025, encompass construction work related to subsidised residential accommodation, including emergency and responsive repairs, pest control, and the installation of bathrooms and kitchens. The procurement falls under the "works" category, with respective contract durations extending up to 1110 days and potential further extensions allowed by regulation. Both areas have active contracts with suppliers MAMO Building Services Limited and Combined Facilities Management Ltd. The procurement was carried out using a limited procedure in alignment with the Procurement Policy Note 01/21, ensuring the delivery of social value outcomes, and covers regions within the UK. Initial stages of the tender required navigating challenges such as insufficient tender submissions, leading to direct contract awards under Regulation 32.

This procurement opportunity offers substantial business growth potential, particularly for SMEs engaged in the construction and maintenance sectors. Companies with expertise in residential accommodation and capable of providing round-the-clock maintenance and support services would be well-positioned to compete. The contracts demand an array of services, from basic repairs to complex pest control and fire safety systems, ideal for businesses with diversified offerings. As the roles involve critical elements of public housing maintenance, engagement from experienced operators enhances strategic positioning within the public sector. The market is conducive for parties that can support the social value objectives mandated by the Contracting Authority, potentially fostering longer-term relationships and recurring business within public housing frameworks.

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Notice Title

RESPONSE MAINTENANCE SOUTH AREA (excluding Craigavon)

Notice Description

In accordance with the Procurement Policy Note 01/21 - Scoring Social Value, this Contract will deliver measurable social value outcomes. Under this Procurement the Economic Operators will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and/or Award Criteria may relate, in particular, to social value. This requirement is for response maintenance and improvement works. This includes, inter alia: responsive and emergency repairs on a 24/7/365(6) basis to occupied and void properties, pest control services, commercial, fire safety and civil engineering works. Scope also includes for ad hoc demolition work and installation of bathrooms, kitchens and rewiring.

Lot Information

SOUTH AREA excluding Craigavon

In accordance with the Procurement Policy Note 01/21 - Scoring Social Value, this Contract will deliver measurable social value outcomes. Under this Procurement the Economic Operators will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and/or Award Criteria may relate, in particular, to social value. This requirement is for response maintenance and improvement works. This includes, inter alia: responsive and emergency repairs on a 24/7/365(6) basis to occupied and void properties, pest control services, commercial, fire safety and civil engineering works. Scope also includes for ad hoc demolition work and installation of bathrooms, kitchens and rewiring.

Options: The Client has the option, at its sole discretion, to extend the period by such periods as the Client sees fit provided that the cumulative periods of such extensions shall not exceed six months from the date of the expiry of the initial service period.

SOUTH WEST AREA

In accordance with the Procurement Policy Note 01/21 - Scoring Social Value, this Contract will deliver measurable social value outcomes. Under this Procurement the Economic Operators will be required to support the Contracting Authority's social value objectives. Accordingly, Contract performance conditions and/or Award Criteria may relate, in particular, to social value. This requirement is for response maintenance and improvement works. This includes, inter alia: responsive and emergency repairs on a 24/7/365(6) basis to occupied and void properties, pest control services, commercial, fire safety and civil engineering works. Scope also includes for ad hoc demolition work and installation of bathrooms, kitchens and rewiring.

Options: The Client has the option, at its sole discretion, to extend the period by such periods as the Client sees fit provided that the cumulative period of such extensions shall not exceed six months from the date of the expiry of the initial service period.

Procurement Information

The Contracting Authority recently advertised a competition on eTendersNI in February 2023 seeking contractors to provide Response Maintenance and Improvement Works to various geographic areas (via 4 Lots) in the South Region using Regulation 27 (the Open Procedure). No suitable tenders, no requests to participate or no suitable requests to participate were submitted in response to the call for competition in relation to the South and South West area. The Contracting Authority fully complied with all of its obligations under the Regulations including putting the contract opportunity out to the open market. That process did not render a result for 2 of the 4 lots advertised - the South and South West areas. Notwithstanding this, the works/services required under these lots are of fundamental importance to the NIHE for it to comply with its obligations as a statutory landlord. It is not an option for the Contracting Authority to not enter into contract with an Economic Operator to provide these works. After careful consideration, the Contracting Authority opted complete a process using Regulation 32, as it was entitled to, for the purposes of progressing with an award of the contracts.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-040254
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018051-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work


CPV Codes

45000000 - Construction work

45110000 - Building demolition and wrecking work and earthmoving work

45210000 - Building construction work

45211000 - Construction work for multi-dwelling buildings and individual houses

45211100 - Construction work for houses

45211300 - Houses construction work

45211310 - Bathrooms construction work

45211340 - Multi-dwelling buildings construction work

45215210 - Construction work for subsidised residential accommodation

45261900 - Roof repair and maintenance work

45262660 - Asbestos-removal work

45312100 - Fire-alarm system installation work

45340000 - Fencing, railing and safety equipment installation work

45421151 - Installation of fitted kitchens

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£73,715,949 £10M-£100M

Notice Dates

Publication Date
30 Apr 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Aug 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHERN IRELAND HOUSING EXECUTIVE
Contact Name
CHRISTOPHER BROWN
Contact Email
christopher.brown@nihe.gov.uk, cprocurement@nihe.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 8BP
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
2
Supplier Names

COMBINED FACILITIES MANAGEMENT

MAMO BUILDING SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "3",
                    "description": "The Housing Executive intends to modify this contract in line with regulation 72(1)(b) of the Public Contract Regulations 2015, to introduce an option to extend the contract for a further period of 7-months. Given the reactive nature of this requirement, the Housing Executive further reserves the right to extend the term again by an additional 5 months (or part(s) thereof) subject to contract expenditure. This may result in an expiry date of midnight on 30th September 2026 (or at the latest: 28th February 2027). This represents an increase of up to PS13,786,042.41 (approximately 50% of the value of the original contract). This requirement is responsive in nature meaning there is no guarantee of any level of spend on the contract. This is intended to give time for the major review to be progressed whilst the new response maintenance procurement strategy is developed and procured utilising the new features offered by the Procurement Act 2023; specifically an Open Framework.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: NIHE recently completed a 5-year programme focused on the delivery of the statutory response maintenance works and a series of market engagement activities. Supplier feedback indicated the need for changes to mitigate the issue of receiving high rates and low levels of engagement. We are therefore commencing a major review of the response maintenance requirement and procuring an Open Framework. A significant investment of time and resources, for all parties, is required when procuring response maintenance contracts. It is not in the interest of the public purse to procure another round of short-term response maintenance contracts. Doing so would not improve the risk profile of the current contracts and could draw focus away from the major review and procurement of the Open Framework. The modification could enable us to undertake the major review and commence procurement of the Open Framework."
                }
            ]
        },
        {
            "id": "018051-2025-CTO135-1",
            "awardID": "018051-2025-CTO135-1",
            "title": "RESPONSE MAINTENANCE SOUTH AREA (excluding Craigavon)",
            "status": "active",
            "value": {
                "amount": 24546325,
                "currency": "GBP"
            },
            "dateSigned": "2023-08-22T00:00:00+01:00",
            "period": {
                "durationInDays": 1110
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "scheme": "CPV",
                        "id": "45215210",
                        "description": "Construction work for subsidised residential accommodation"
                    },
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "45000000",
                            "description": "Construction work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45211300",
                            "description": "Houses construction work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45210000",
                            "description": "Building construction work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45211340",
                            "description": "Multi-dwelling buildings construction work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45211000",
                            "description": "Construction work for multi-dwelling buildings and individual houses"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45421151",
                            "description": "Installation of fitted kitchens"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45211310",
                            "description": "Bathrooms construction work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45261900",
                            "description": "Roof repair and maintenance work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45262660",
                            "description": "Asbestos-removal work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45110000",
                            "description": "Building demolition and wrecking work and earthmoving work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45340000",
                            "description": "Fencing, railing and safety equipment installation work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45312100",
                            "description": "Fire-alarm system installation work"
                        },
                        {
                            "scheme": "CPV",
                            "id": "45211100",
                            "description": "Construction work for houses"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKN"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "amendments": [
                {
                    "id": "4",
                    "description": "The Housing Executive intends to modify this contract in line with regulation 72(1)(b) of the Public Contract Regulations 2015, to introduce an option to extend the contract for a further period of 7-months. Given the reactive nature of this requirement, the Housing Executive further reserves the right to extend the term again by an additional 5 months (or part(s) thereof) subject to contract expenditure. This may result in an expiry date of midnight on 30th September 2026 (or at the latest: 28th February 2027). This represents an increase of up to PS13,786,042.41 (approximately 50% of the value of the original contract). This requirement is responsive in nature meaning there is no guarantee of any level of spend on the contract. This is intended to give time for the major review to be progressed whilst the new response maintenance procurement strategy is developed and procured utilising the new features offered by the Procurement Act 2023; specifically an Open Framework.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: NIHE recently completed a 5-year programme focused on the delivery of the statutory response maintenance works and a series of market engagement activities. Supplier feedback indicated the need for changes to mitigate the issue of receiving high rates and low levels of engagement. We are therefore commencing a major review of the response maintenance requirement and procuring an Open Framework. A significant investment of time and resources, for all parties, is required when procuring response maintenance contracts. It is not in the interest of the public purse to procure another round of short-term response maintenance contracts. Doing so would not improve the risk profile of the current contracts and could draw focus away from the major review and procurement of the Open Framework. The modification could enable us to undertake the major review and commence procurement of the Open Framework."
                }
            ]
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "6",
                "measure": "bids",
                "relatedLot": "2",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "7",
                "measure": "smeBids",
                "relatedLot": "2",
                "value": 1
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "8",
                "measure": "foreignBidsFromEU",
                "relatedLot": "2",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "9",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "2",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 2
            },
            {
                "id": "10",
                "measure": "electronicBids",
                "relatedLot": "2",
                "value": 1
            }
        ]
    },
    "language": "en"
}