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Lift Maintenance Services

River Clyde Homes

This public procurement record has 8 releases in its history.

Award

03 Aug 2026 at 16:05

Award Notice
Tender

01 Apr 2026 at 10:52

Tender Notice
Award

09 Apr 2024 at 14:24

Award Notice
TenderUpdate

28 Nov 2023 at 12:04

Tender Notice
TenderUpdate

23 Nov 2023 at 12:10

Tender Notice
TenderUpdate

16 Nov 2023 at 11:57

Tender Notice
TenderUpdate

10 Nov 2023 at 10:09

Tender Notice
Tender

12 Oct 2023 at 10:32

Tender Notice
Summary of the contracting process

River Clyde Homes procured comprehensive lift maintenance services for around 55 passenger lifts in high-rise and low-rise properties across Inverclyde. The requirement covers planned preventative maintenance, routine servicing, emergency call-outs, repairs and associated labour both within and outside normal working hours. Parts are included, except for major refurbishments, under an inclusive agreement charged per lift. The work is classified as lift-maintenance services and includes passenger and mechanical lifts. The buyer is River Clyde Homes, a housing organisation based in Greenock. The contractor is expected to understand the existing lift estate and the conditions of the sites where maintenance and emergency repair work will be carried out.

The procurement has been awarded following an open procedure. Six electronic bids were recorded initially, including three from SMEs; a later statistic records five bids, also including three from SMEs. Evaluation weighted price at 40%, methodology and approach at 35%, indicative annual programme at 10%, community benefits at 10% and Fair Work First at 5%. River Clyde Homes awarded the requirement to Orona Limited for £1,250,000 and to Jackson Lift Services Limited for £260,000, with separate active contracts signed on 9 April 2024 and 22 June 2026 respectively. The planned contract term is 720 days, with up to three further 12-month extensions at the buyer’s discretion. The tender deadline was 4 May 2026 at noon.

This requirement is relevant to established lift maintenance contractors able to service a sizeable mixed estate of passenger lifts and provide responsive emergency repairs as part of a comprehensive service. Credible suppliers need demonstrable technical capacity and relevant experience, with staff names and qualifications available for assessment. Membership of the Lift and Escalator Industry Association, or an equivalent, is required. The evaluation shows that technical approach and service planning matter almost as much as price, while community benefits and Fair Work First also contribute to the result. Suppliers should therefore be able to evidence robust planned-maintenance programmes, out-of-hours response, competent engineering teams, parts support and reliable performance against formal key performance indicators for a housing provider.

How relevant is this notice?

Notice Information

Notice Title

Lift Maintenance Services

Notice Description

River Clyde Homes wish to procure the services of an experienced and competent contractor to undertake Lift Maintenance for properties within Inverclyde. Generally the works will include:- - The comprehensive servicing and maintenance of circa 55 passenger lifts within High rise and Low rise buildings. - The provision of an emergency call out and repair services. The contract will be a 'comprehensive agreement' (inclusive agreement), where there will be an annual charge per lift which includes all planned preventative maintenance (PPM) visits, all repairs call out and labour charges (within and out of normal working hours) and parts (excluding major refurbishments) More detailed information regarding the scope of the service required is provided in the specification document attached as Appendix E. The current Lift Estate is detailed within Appendix F.

Lot Information

Lot 1

River Clyde Homes wish to procure the services of an experienced and competent contractor to undertake Lift Maintenance for properties within Inverclyde. Generally the works will include:- - The comprehensive servicing and maintenance of circa 55 passenger lifts within High rise and Low rise buildings. - The provision of an emergency call out and repair services. The contract will be a 'comprehensive agreement' (inclusive agreement), where there will be an annual charge per lift which includes all planned preventative maintenance (PPM) visits, all repairs call out and labour charges (within and out of normal working hours) and parts (excluding major refurbishments) More detailed information regarding the scope of the service required is provided in the specification document attached as Appendix E. The current Lift Estate is detailed within Appendix F. The Contractor must satisfy himself before tendering as to the plant to be serviced and the conditions under which the work is to be carried out. Bidders should arrange a Site Visit by contacting RCH's Facilities Coordinator Alison Borthwick: Email Alison.Borthwick@riverclydehomes.org.uk Interested parties must first evidence to River Clyde Homes via the SPD that they have the requisite technical capacity, and experience to undertake works of this nature before they will be taken forward to the full tender evaluation.

Renewal: The contract will run for an initial 2-year period. RCH may wish, at its sole discretion, to extend any resultant agreement for a further 3, 12 month periods subject to the agreement of the successful bidder.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-040b45
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073338-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

50 - Repair and maintenance services

CPV Codes

42416100 - Lifts

42416130 - Mechanical lifts

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,510,000 £1M-£10M

Notice Dates

Publication Date
3 Aug 20262 months ago
Submission Deadline
4 May 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
April 2031

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
River Clyde Homes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREENOCK
Postcode
PA15 2UZ
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
Local Authority
Inverclyde
Electoral Ward
Inverclyde East Central
Westminster Constituency
Inverclyde and Renfrewshire West

Supplier Information

Number of Suppliers
2
Supplier Names

Orona Limited

Jackson Lift Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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