Notice Information
Notice Title
Interpreter Services
Notice Description
Telephone Interpreter Services for 999 call takers and/or paramedic attending a patient.
Lot Information
Lot 1 - Managed Service for all Interpretation, Translation and Transcription Services
Telephone Interpreter Services for 999 call takers and/or paramedic attending a patient. Additional information: Award of a contract without prior publication of a call off competition in the cases listed below
The procurement falls outside scope of the regulations
Explanation:
Awarded via ESPO Language Services Framework 402_24 Lot 4a Remote Interpretation Services Telephone
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Lot 2 - Face to Face Interpretation Services (Verbal)Services where a spoken language is converted from one to another via the use of a linguist in physical attendance, either consecutively, or simultaneously, between individuals or in groups. Additional information: Services delivered under this lot will be dependent on the location of customers and their respective assignments, therefore this lot is further divided into 12 geographical sub-lots.
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Lot 3 - Face to Face Interpretation Services (Non-Verbal)Services where the communication of non-spoken language is facilitated via the use of a linguist in physical attendance, either consecutively, or simultaneously, between individuals or in groups. Additional information: Services delivered under this lot will be dependent on the location of customers and their respective assignments, therefore this lot is further divided into 12 geographical sub-lots.
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Lot 4a - Telephone Interpretation ServicesServices where a spoken language is converted from one to another via the use of a linguist over the telephone, either consecutively, or simultaneously, between individuals or in groups.
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Lot 4b - Video Interpretation Services - (Spoken)Services where a spoken language is converted from one to another via the use of a linguist over the video or audio technology, either consecutively, or simultaneously, between individuals or in groups.
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Lot 4c - Video Interpretation Services - (Non-Spoken)Services where the communication of non-spoken language is facilitated via the use of a linguist over video or audio technology, either consecutively or simultaneously, between individuals or in groups.
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Lot 5 - Translation, Transcription and Additional ServicesServices where written media can be translated from one language to another. Audio files or other media can be transcribed, or written media can be transcribed into non-verbal language.
Options: The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-040db0
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/084460-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79530000 - Translation services
79540000 - Interpretation services
Notice Value(s)
- Tender Value
- £30,000,000 £10M-£100M
- Lots Value
- £30,000,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- £22,000,000 £10M-£100M
Notice Dates
- Publication Date
- 18 Dec 20252 months ago
- Submission Deadline
- 20 Nov 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 15 Aug 20241 years ago
- Contract Period
- 31 Mar 2024 - 31 Mar 2026 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST
- Additional Buyers
- Contact Name
- Contracts, Corporate Solutions Procurement Team, Sharon Wilson
- Contact Email
- contracts@ypo.co.uk, mb-purchasingandcontractshelpdeskmailbox@wmas.nhs.uk, tenders@espo.org
- Contact Phone
- Not specified
Buyer Location
- Locality
- LEICESTER
- Postcode
- LE19 1ES
- Post Town
- Leicester
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG36 Dudley
- Delivery Location
- Not specified
-
- Local Authority
- Dudley
- Electoral Ward
- Brierley Hill & Wordsley South
- Westminster Constituency
- Stourbridge
Supplier Information
- Number of Suppliers
- 24
- Supplier Names
LANGUAGE LINE LIMITED T/A LANGUAGE LINE SOLUTIONS
LINGVO HOUSE TRANSLATION SERVICES
MIGRANT HELP TRADING LIMITED (T/A CLEAR VOICE INTERPRETING SERVICES
SIGN SOLUTIONS (SIGN LANGUAGE INTERPRETING AGENCY
SUPREME LINGUISTIC SERVICES LTD (T/A PREMIUM LINGUISTIC SERVICES
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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