Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Liability Claims Administrator

Transport for London

This public procurement record has 2 releases in its history.

Award

06 Jun 2025 at 18:58

Award Notice
Tender

25 Oct 2023 at 12:48

Tender Notice
Summary of the contracting process

The recent procurement process by Transport for London (TfL) was focused on finding a service provider for the role of a Liability Claims Administrator. The procurement falls under the insurance services category, targeting the management and handling of various liability claims as part of TfL's General Liability Policy. The process used a restricted procedure and was open for electronic submission via the SAP Ariba portal. Key dates included the tender period ending on 27 November 2023, and the second stage invitations were sent on 13 December 2023. The contract, valued at £1,750,000, was awarded to Gallagher Bassett International Ltd and commenced on 1 July 2024, with the potential to run for up to five years, including extension options, across the United Kingdom, specifically within regions such as London.

This tender represents a significant opportunity for businesses specialising in insurance and claims administration, particularly those with expertise in managing motor, employer, public liability, and uninsured disease claims. Companies with strong capabilities in providing technical quality and competitive pricing, as highlighted by the criteria weightings of 70% technical and 30% price, would be well-suited to compete for similar future contracts. The procurement approach, being a selective and restricted procedure, demands suppliers to meet specific technical, economic, and suitability criteria, making it ideal for businesses with a robust background in complex claims management and service delivery in a public-facing environment.

How relevant is this notice?

Notice Information

Notice Title

Liability Claims Administrator

Notice Description

Requirement for a Service Provider for management and handling of liability (motor, employers, public) claims that fall under TfL's General Liability Policy of insurance, as well as uninsured disease claims. Contract awarded for a period of 3 years, with an option to extend by up to further 2 years.

Lot Information

Lot 1

The contract was awarded to the economic operator who submitted the Most Economically Advantageous Tender (MEAT) based on the evaluation criteria and weightings as set out in the ITT tender pack. The successful economic operator will be providing Liability Claims Administrator services to Transport for London. The duration comprises a core term of three (3) years with an option to extend up to a further two (2) years at the Contracting Authority's sole discretion.

Options: Three (3) years initial term, with optional extension of up to additional two (2) years, at the sole discretion of the contracting authority. The total duration of contract, inclusive of the potential extension provisions, is five (5) years.

Renewal: Option to extend by up to further two years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-040ed8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030746-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66510000 - Insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,750,000 £1M-£10M

Notice Dates

Publication Date
6 Jun 20251 years ago
Submission Deadline
27 Nov 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
A new procurement is estimated to be run in late 2026/early 2027 or, should the contract extension options are exercised, in late 2027/early 2028 or late 2028/early 2029

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Gallagher Bassett International Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...