Award

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES

UNIVERSITY OF GLASGOW

This public procurement record has 2 releases in its history.

Award

20 Mar 2024 at 10:27

Tender

26 Oct 2023 at 13:53

Summary of the contracting process

The University of Glasgow has issued a tender titled "PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES" in the services category. The procurement process is currently in the active stage with a deadline for submission set on 27th November 2023. The University, based in Glasgow, United Kingdom, is seeking a partner to provide security services for a duration of 3 years, with options for extension. The University's extensive online operations require robust cyber defence measures, including a Security Operations Centre and Incident Response capabilities.

This tender presents an opportunity for businesses specializing in data security software development services to compete. Interested companies must demonstrate technical capability, functionality, certifications, and adherence to the University's terms and conditions. The University has highlighted community benefits, focusing on employment opportunities, vocational training, diversity initiatives, subcontracting to SMEs, and capacity-building activities. Businesses with expertise in cybersecurity, threat hunting, and incident response are well-suited to engage with the University of Glasgow for this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES

Notice Description

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the 'Contact Us' option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx

Lot Information

Lot 1

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. The UofG Information Security team establishes the policy, toolset, and oversight for robust defence against cyber threats. Cyber security alerts are generated around the clock, given the University's extensive online operations. The University has adopted Office 365 Education A5 Licensing and currently leverages Microsoft Sentinel as a SIEM and alerting tool. In addition to Sentinel's native and Microsoft 365 Defender alerts, we also incorporate Suricata IDS and select Windows log-based events. These are likewise accessible to UofG staff through the console. We necessitate services encompassing Security Operations Centre with Microsoft XDR capabilities as well as an Incident Response retainer to bolster our cybersecurity posture. A partner is required assist with the operations and engineering tasks associated with the monitoring of this system in a 24x7x365 fashion. Actioning agreed alerts according to UofG playbook specifications (this could include a wide range of responses including, isolation machine with malware, flagging email accounts as compromised, initiating remote forensic investigations) We are also seeking a partner to provide additional Threat Hunting, Threat Intelligence and advice on security best practice and design for gathering further security telemetry from a diverse set of technologies such as additional server-based log sources, Sophos Central, Cisco Firepower and InfoBlox. To help us further increase our visibility and security posture. We additionally require Incident Response capability to be offered via retainer. Refer to ITT document for detailed specification.

Renewal: OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-040f51
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/008952-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212732 - Data security software development services

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20241 years ago
Submission Deadline
27 Nov 2023Expired
Future Notice Date
Not specified
Award Date
20 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF GLASGOW
Contact Name
Stephen Otiende
Contact Email
stephen.otiende@glasgow.ac.uk
Contact Phone
+44 1413304012

Buyer Location

Locality
GLASGOW
Postcode
G12 8QQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Hillhead
Westminster Constituency
Glasgow North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-040f51-2024-03-20T10:27:17Z",
    "date": "2024-03-20T10:27:17Z",
    "ocid": "ocds-h6vhtk-040f51",
    "description": "Once the deadline has passed submissions can neither be created nor submitted. It is not advisable for Suppliers to wait until the last moment before creating and dispatching a response in case of any last minute problems. Please note large files should be uploaded as early as possible to ensure transfer before deadline. If a Supplier is having problems uploading to the PCS site, then the University must be informed well in advance and depending upon the merit of the case, the University may arrange for the tender to remain open on the PCS system for a short period after the deadline time stated. System problems do not fall under the University's remit and should be referred to PCS. Postbox Security: Postbox submissions cannot be accessed by anyone, including Millstream, (the provider of the Public Contracts Scotland system) until the deadline. Freedom of Information The Freedom of Information (Scotland) Act 2002 (FOISA), which came into force on 1 January 2005, designates University of Glasgow as a Scottish public authority and therefore subject to the provisions and obligations in that Act. This means that any person who makes a valid request for information held by University of Glasgow will be entitled to receive it, unless all or part of that information can be withheld by virtue of the exemptions in that Act. under the Act, University of Glasgow may be required to disclose any information held relating to your response to anyone who makes a request under that Act. Such information may only be withheld if it meets one or more of the exemptions or conditions in that Act. Even if an exemption is available University of Glasgow may nevertheless disclose requested information. Information held cannot simply be classified as \"confidential\" or \"commercial in confidence\" to enable it to be protected from disclosure. University of Glasgow may publish the names and contact details of companies who have been issued with a Questionnaire on its website. Information may also be requested under the UK General Data Protection Regulation (UK GDPR) tailored by the Data Protection Act 2018 and the Environmental Information (Scotland) Regulations 2004. (SC Ref:761542)",
    "initiationType": "tender",
    "tender": {
        "id": "PURCH2317",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES",
        "status": "cancelled",
        "classification": {
            "scheme": "CPV",
            "id": "72212732",
            "description": "Data security software development services"
        },
        "mainProcurementCategory": "services",
        "description": "PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. Tender documents available from Public Contracts Scotland. Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the 'Contact Us' option on the left hand menu at http://www.publiccontractsscotland.gov.uk/default.aspx",
        "value": {
            "amount": 1800000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL. The UofG Information Security team establishes the policy, toolset, and oversight for robust defence against cyber threats. Cyber security alerts are generated around the clock, given the University's extensive online operations. The University has adopted Office 365 Education A5 Licensing and currently leverages Microsoft Sentinel as a SIEM and alerting tool. In addition to Sentinel's native and Microsoft 365 Defender alerts, we also incorporate Suricata IDS and select Windows log-based events. These are likewise accessible to UofG staff through the console. We necessitate services encompassing Security Operations Centre with Microsoft XDR capabilities as well as an Incident Response retainer to bolster our cybersecurity posture. A partner is required assist with the operations and engineering tasks associated with the monitoring of this system in a 24x7x365 fashion. Actioning agreed alerts according to UofG playbook specifications (this could include a wide range of responses including, isolation machine with malware, flagging email accounts as compromised, initiating remote forensic investigations) We are also seeking a partner to provide additional Threat Hunting, Threat Intelligence and advice on security best practice and design for gathering further security telemetry from a diverse set of technologies such as additional server-based log sources, Sophos Central, Cisco Firepower and InfoBlox. To help us further increase our visibility and security posture. We additionally require Incident Response capability to be offered via retainer. Refer to ITT document for detailed specification.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Technical Capability",
                            "type": "quality",
                            "description": "25%"
                        },
                        {
                            "name": "Functionality",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "name": "Additional Services and Supplier Certifications",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "name": "Customer Access",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "name": "University Terms and Conditions",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "40%"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
                    },
                    {
                        "region": "UKM82"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk/",
        "selectionCriteria": {
            "criteria": [
                {
                    "minimum": "-Public liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP) in relation to any one claim or series of claims; -Employer's liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP); -Professional indemnity insurance with a limit of indemnity of not less than one million pounds sterling (1,000,000 GBP) in relation to any one claim or series of claims"
                }
            ]
        },
        "documents": [
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "Refer to ITT Documents",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2023-11-27T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2023-11-27T12:00:00Z"
        },
        "bidOpening": {
            "date": "2023-11-27T12:00:00Z"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-1836",
            "name": "University of Glasgow",
            "identifier": {
                "legalName": "University of Glasgow"
            },
            "address": {
                "streetAddress": "Procurement Office, Tay House",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G12 8QQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Stephen Otiende",
                "telephone": "+44 1413304012",
                "email": "stephen.otiende@glasgow.ac.uk",
                "faxNumber": "+44 0000000000",
                "url": "http://www.publiccontractsscotland.gov.uk/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.gla.ac.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00108",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "09",
                        "description": "Education"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1837",
            "name": "Glasgow Sheriff Court & Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court & Justice of the Peace Court"
            },
            "address": {
                "streetAddress": "1 Carlton Place",
                "locality": "Glasgow",
                "postalCode": "G5 9TW",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-1836",
        "name": "University of Glasgow"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748606"
        }
    ],
    "language": "en",
    "awards": [
        {
            "id": "008952-2024-PURCH2317-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "discontinued"
        }
    ]
}