Award

Domestic Abuse Service

HARROW COUNCIL

This public procurement record has 3 releases in its history.

Award

26 Apr 2024 at 13:34

TenderUpdate

23 Nov 2023 at 13:44

Tender

06 Nov 2023 at 17:20

Summary of the contracting process

The London Borough of Harrow is seeking tenders for the provision of the borough's Domestic Abuse Service, divided into two lots. Lot 1 focuses on Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors, while Lot 2 covers Refuge Support and Management. The Harrow Council is the buying organisation. The procurement is for Health and social work services in the services category. The procurement stage is now in the award phase, with a value of £1,328,635 GBP. The deadline for this tender was on 6th December 2023.

This tender by the Harrow Council for the Domestic Abuse Service presents potential growth opportunities for businesses in the health and social work services sector, particularly those experienced in providing support services to victims of domestic abuse. Suppliers with expertise in delivering strategic coordination, direct support, refuge support, and management services would be well-suited to compete in this tender. The successful tenderers will have the chance to collaborate with the council to enhance the cohesive holistic Domestic Abuse Service in partnership with the London Borough of Harrow.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Domestic Abuse Service

Notice Description

London Borough of Harrow is inviting tenders for the provision of the borough's Domestic Abuse Service. This comprises two procurement Lots. Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.

Lot Information

Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors

Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. This service will encompass: * Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning * Public Protection - MARAC Coordination The service will: * Deliver domestic abuse support provisions for all service users * Deliver outcomes for all service users * Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users * Provide services that are sensitive and deliver effective and timely responses * Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met * The service provider will be committed to working in partnership with the council departments to continually improve the service

Safe Accommodation: Refuge Support and Management and Floating Support

Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. This service will encompass: * Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker * Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere. * Part time Refuge Manager to manage the refuge worker and floating support.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041641
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013624-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,328,635 £1M-£10M
Lots Value
£1,328,635 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,236,852 £1M-£10M

Notice Dates

Publication Date
26 Apr 20241 years ago
Submission Deadline
6 Dec 2023Expired
Future Notice Date
Not specified
Award Date
19 Mar 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HARROW COUNCIL
Additional Buyers

LONDON BOROUGH OF HARROW

Contact Name
Mr Marzuki Haji
Contact Email
marzuki.haji@harrow.gov.uk
Contact Phone
+44 2084209301

Buyer Location

Locality
HARROW
Postcode
HA3 3QN
Post Town
Harrow
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Harrow
Electoral Ward
Greenhill
Westminster Constituency
Harrow West

Supplier Information

Number of Suppliers
1
Supplier Name

CRANSTOUN SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-041641-2024-04-26T14:34:58+01:00",
    "date": "2024-04-26T14:34:58+01:00",
    "ocid": "ocds-h6vhtk-041641",
    "initiationType": "tender",
    "tender": {
        "id": "DN690228",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Domestic Abuse Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "mainProcurementCategory": "services",
        "description": "London Borough of Harrow is inviting tenders for the provision of the borough's Domestic Abuse Service. This comprises two procurement Lots. Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.",
        "value": {
            "amount": 1328635,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "title": "Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors",
                "description": "Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. This service will encompass: * Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning * Public Protection - MARAC Coordination The service will: * Deliver domestic abuse support provisions for all service users * Deliver outcomes for all service users * Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users * Provide services that are sensitive and deliver effective and timely responses * Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met * The service provider will be committed to working in partnership with the council departments to continually improve the service",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 1032976,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2024-04-01T00:00:00+01:00",
                    "endDate": "2027-03-31T23:59:59+01:00"
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "2",
                "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
                "description": "Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. This service will encompass: * Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker * Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere. * Part time Refuge Manager to manage the refuge worker and floating support.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 295659.83,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2024-04-01T00:00:00+01:00",
                    "endDate": "2027-03-31T23:59:59+01:00"
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI74"
                    },
                    {
                        "region": "UKI74"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI74"
                    },
                    {
                        "region": "UKI74"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.londontenders.org/",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-12-06T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2023-12-06T12:30:00Z"
        },
        "bidOpening": {
            "date": "2023-12-06T12:30:00Z"
        },
        "hasRecurrence": false,
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2023-12-06T12:00:00Z"
                        },
                        "newValue": {
                            "date": "2023-12-11T12:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.2"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2023-12-06T12:30:00Z"
                        },
                        "newValue": {
                            "date": "2023-12-11T12:30:00Z"
                        },
                        "where": {
                            "section": "IV.2.7"
                        }
                    }
                ]
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-97742",
            "name": "London Borough of Harrow",
            "identifier": {
                "legalName": "London Borough of Harrow"
            },
            "address": {
                "streetAddress": "Procurement Team, PO Box 1358",
                "locality": "Harrow",
                "region": "UKI7",
                "postalCode": "HA3 3QN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mr Marzuki Haji",
                "email": "marzuki.haji@harrow.gov.uk",
                "url": "https://www.londontenders.org/"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.harrow.gov.uk",
                "buyerProfile": "http://www.harrow.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-4500",
            "name": "Royal Courts of Justice",
            "identifier": {
                "legalName": "Royal Courts of Justice"
            },
            "address": {
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-78509",
            "name": "Harrow Council",
            "identifier": {
                "legalName": "Harrow Council"
            },
            "address": {
                "streetAddress": "Procurement Team, PO Box 1358",
                "locality": "Harrow",
                "region": "UKI7",
                "postalCode": "HA3 3QN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mr Marzuki Haji",
                "email": "marzuki.haji@harrow.gov.uk",
                "telephone": "+44 2084209301"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.harrow.gov.uk",
                "buyerProfile": "http://www.harrow.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-112147",
            "name": "Cranstoun Services Ltd",
            "identifier": {
                "legalName": "Cranstoun Services Ltd"
            },
            "address": {
                "locality": "Esher",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-78509",
        "name": "Harrow Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "013624-2024-1",
            "relatedLots": [
                "1"
            ],
            "title": "Domestic Abuse Service",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-112147",
                    "name": "Cranstoun Services Ltd"
                }
            ]
        },
        {
            "id": "013624-2024-2",
            "relatedLots": [
                "2"
            ],
            "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-112147",
                    "name": "Cranstoun Services Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "013624-2024-1",
            "awardID": "013624-2024-1",
            "title": "Domestic Abuse Service",
            "status": "active",
            "value": {
                "amount": 982413,
                "currency": "GBP"
            },
            "dateSigned": "2024-03-19T00:00:00Z"
        },
        {
            "id": "013624-2024-2",
            "awardID": "013624-2024-2",
            "title": "Safe Accommodation: Refuge Support and Management and Floating Support",
            "status": "active",
            "value": {
                "amount": 254439,
                "currency": "GBP"
            },
            "dateSigned": "2024-03-19T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "2",
                "measure": "bids",
                "relatedLot": "2",
                "value": 3
            }
        ]
    }
}