Tender

CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

14 Nov 2023 at 15:40

Summary of the contracting process

The Devon County Council has initiated a tender process for CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay. The procurement falls under the services category for Health and social work services. The tender is currently in the tender stage, and the deadline for submission is 15th December 2023. The procurement method is an open procedure.

This tender presents opportunities for businesses operating in the health and social care services sector. Companies providing advocacy services for adults and children in Devon and Torbay would be well-suited to compete. The contract includes two lots covering advocacy services for adults receiving social care support and children and young people under various legislative frameworks. Interested parties must ensure compliance with the tender submission requirements by the specified deadline.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay

Notice Description

Statutory Social Care & Health (NHS) Complaints Advocacy Service for Adult's and Children in Devon & Torbay.

Lot Information

Lot 1 Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon & Torbay

This Lot contract covers the provision of statutory advocacy services for adults in receipt of social care support who meet the eligibility criteria for such advocacy, and who require NHS Complaints Advocacy support when interacting with the NHS Devon part of the health and social care system. The Service Provider who holds this Lot contract will be required to supply advocacy based on the requirements of the following legislation: - The Care Act 2014 - The Mental Capacity Act 2005 - The Mental Health Act 1983 (as amended in 2007) - NHS Complaints Advocacy as required under The Health and Social Care Act 2012 Additional information: There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer's discretion.

Lot 2 Children's and Young People's Advocacy Service

The Local Authority meets its duties under the Adoption and Children Act 2002, the Children Act 1989, the National Standards for the Provision of Children's Advocacy Services (2002), and the Joint Statutory Guidance on prevention of homelessness and provision of accommodation for 16 and 17 year old young people who may be homeless and/or require accommodation, to the following groups: Looked After children and young people whose care and progress are being reviewed; Children and young people in receipt of social care services who wish to make a representation (including a complaint and those subject to Child Protection processes); Young people undergoing a Southwark Assessment; Children and young people who make or intend to make representations under Section 26 or 24D of the Children Act 1989. The Service Provider will need to deliver the following advocacy services: - Children subject to Child Protection - Children Looked After & Care Leavers - Health & Social Care Complaints - Visiting Advocacy Service to Atkinson Secure Children's Home Additional information: There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer's discretion.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0419bf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033670-2023
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
£4,421,269 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20232 years ago
Submission Deadline
15 Dec 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Additional Buyers

NHS DEVON

TORBAY COUNCIL

Contact Name
Not specified
Contact Email
procurementpeople-mailbox@devon.gov.uk
Contact Phone
+44 1392383000

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England), TLK4 Devon

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0419bf-2023-11-14T15:40:53Z",
    "date": "2023-11-14T15:40:53Z",
    "ocid": "ocds-h6vhtk-0419bf",
    "initiationType": "tender",
    "tender": {
        "id": "DN638340",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85000000",
            "description": "Health and social work services"
        },
        "mainProcurementCategory": "services",
        "description": "Statutory Social Care & Health (NHS) Complaints Advocacy Service for Adult's and Children in Devon & Torbay.",
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 2
        },
        "lots": [
            {
                "id": "1",
                "title": "Lot 1 Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon & Torbay",
                "description": "This Lot contract covers the provision of statutory advocacy services for adults in receipt of social care support who meet the eligibility criteria for such advocacy, and who require NHS Complaints Advocacy support when interacting with the NHS Devon part of the health and social care system. The Service Provider who holds this Lot contract will be required to supply advocacy based on the requirements of the following legislation: - The Care Act 2014 - The Mental Capacity Act 2005 - The Mental Health Act 1983 (as amended in 2007) - NHS Complaints Advocacy as required under The Health and Social Care Act 2012 Additional information: There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer's discretion.",
                "value": {
                    "amount": 3561894,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 960
                },
                "status": "active"
            },
            {
                "id": "2",
                "title": "Lot 2 Children's and Young People's Advocacy Service",
                "description": "The Local Authority meets its duties under the Adoption and Children Act 2002, the Children Act 1989, the National Standards for the Provision of Children's Advocacy Services (2002), and the Joint Statutory Guidance on prevention of homelessness and provision of accommodation for 16 and 17 year old young people who may be homeless and/or require accommodation, to the following groups: Looked After children and young people whose care and progress are being reviewed; Children and young people in receipt of social care services who wish to make a representation (including a complaint and those subject to Child Protection processes); Young people undergoing a Southwark Assessment; Children and young people who make or intend to make representations under Section 26 or 24D of the Children Act 1989. The Service Provider will need to deliver the following advocacy services: - Children subject to Child Protection - Children Looked After & Care Leavers - Health & Social Care Complaints - Visiting Advocacy Service to Atkinson Secure Children's Home Additional information: There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer's discretion.",
                "value": {
                    "amount": 859375,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 960
                },
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK4"
                    }
                ],
                "deliveryLocation": {
                    "description": "The administrative boundary of Devon County Council and Torbay Council."
                },
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK"
                    }
                ],
                "deliveryLocation": {
                    "description": "The administrative boundary of Devon County Council."
                },
                "relatedLot": "2"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www,supplyingthesouthwest.org.uk",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-12-15T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        }
    },
    "parties": [
        {
            "id": "GB-FTS-1284",
            "name": "Devon County Council",
            "identifier": {
                "legalName": "Devon County Council"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road",
                "locality": "Exeter",
                "region": "UKK43",
                "postalCode": "EX2 4QD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1392383000",
                "email": "procurementpeople-mailbox@devon.gov.uk",
                "url": "https://www,supplyingthesouthwest.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.devon.gov.uk",
                "buyerProfile": "https://www,supplyingthesouthwest.org.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-7092",
            "name": "Torbay Council",
            "identifier": {
                "legalName": "Torbay Council"
            },
            "address": {
                "locality": "Torquay",
                "region": "UKK42",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurementpeople-mailbox@devon.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.torbay.gov.uk/"
            }
        },
        {
            "id": "GB-FTS-58925",
            "name": "NHS Devon",
            "identifier": {
                "legalName": "NHS Devon"
            },
            "address": {
                "locality": "Exeter",
                "region": "UKK4",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurementpeople-mailbox@devon.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.royaldevon.nhs.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-1284",
        "name": "Devon County Council"
    },
    "language": "en"
}