Award

CWC23097 - Managed Client Caseload Information System and Tracking Service

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

14 May 2024 at 08:27

Tender

16 Nov 2023 at 15:04

Summary of the contracting process

The Wolverhampton City Council has awarded a contract for the provision of a Managed Client Caseload Information System and Tracking Service. The procurement process involved an open procedure and was completed on 17th April 2024. The contract is valued at £346,500 GBP and has been awarded to Prospect Services Ltd. The service includes client caseload management, tracking, data migration, and reporting for an initial 18-month term with potential extensions.

This tender presents an opportunity for businesses in the information technology services sector to provide essential IT services to public authorities. Companies experienced in delivering client information systems and tracking services would be well-suited to compete for this contract. Businesses interested in long-term service contracts with local authorities should consider engaging with Wolverhampton City Council for potential future opportunities.

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Notice Title

CWC23097 - Managed Client Caseload Information System and Tracking Service

Notice Description

six. Complementary information VI. Complementary information Section one: Contracting authoritySection I: Contracting authority one.1) Name and addressesI.1) Name and addresses Wolverhampton City Council Civic Centre, St Peters Square Wolverhampton WV1 1RL Contact Mrs Sheena Douglas Email Sheena.Douglas@wolverhampton.gov.uk Telephone +44 1902556556 Country United Kingdom NUTS code UKG - West Midlands (England) Internet address(es) Main address http://www.wolverhampton.gov.uk Buyer's address http://www.wolverhampton.gov.uk one.3) CommunicationI.3) Communication The procurement documents are available for unrestricted and full direct access, free of charge, at www.wolverhamptontenders.com Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via www.wolverhamptontenders.com one.4) Type of the contracting authorityI.4) Type of the contracting authority Regional or local authority one.5) Main activityI.5) Main activity General public services Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title CWC23097 - Managed Client Caseload Information System and Tracking Service Reference number DN699535 two.1.2) Main CPV codeII.1.2) Main CPV code 72222300 - Information technology services two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description This procurement is for the provision of a Client Caseload Information System (CCIS) and a tracking service. The supplier will provide full implementation of the CCIS including management and tracking, on-going maintenance, training, data migration, and cleansing and report production as specified. The supplier will also provide a tracking service that conforms to the statutory responsibility to report to the Department for Education (DfE) on young people's post-16 activities, as well as an additional tracking service of the activities of young people aged nineteen and beyond. The initial term of the contract is for 18 months followed by the option for the Local Authority to extend for two 1 year period.

Lot Information

Lot 1

six. Complementary information VI. Complementary information Section one: Contracting authoritySection I: Contracting authority one.1) Name and addressesI.1) Name and addresses Wolverhampton City Council Civic Centre, St Peters Square Wolverhampton WV1 1RL Contact Mrs Sheena Douglas Email Sheena.Douglas@wolverhampton.gov.uk Telephone +44 1902556556 Country United Kingdom NUTS code UKG - West Midlands (England) Internet address(es) Main address http://www.wolverhampton.gov.uk Buyer's address http://www.wolverhampton.gov.uk one.3) CommunicationI.3) Communication The procurement documents are available for unrestricted and full direct access, free of charge, at www.wolverhamptontenders.com Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via www.wolverhamptontenders.com one.4) Type of the contracting authorityI.4) Type of the contracting authority Regional or local authority one.5) Main activityI.5) Main activity General public services Section two: ObjectSection II: Object two.1) Scope of the procurementII.1) Scope of the procurement two.1.1) TitleII.1.1) Title CWC23097 - Managed Client Caseload Information System and Tracking Service Reference number DN699535 two.1.2) Main CPV codeII.1.2) Main CPV code 72222300 - Information technology services two.1.3) Type of contractII.1.3) Type of contract Services two.1.4) Short descriptionII.1.4) Short description This procurement is for the provision of a Client Caseload Information System (CCIS) and a tracking service. The supplier will provide full implementation of the CCIS including management and tracking, on-going maintenance, training, data migration, and cleansing and report production as specified. The supplier will also provide a tracking service that conforms to the statutory responsibility to report to the Department for Education (DfE) on young people's post-16 activities, as well as an additional tracking service of the activities of young people aged nineteen and beyond. The initial term of the contract is for 18 months followed by the option for the Local Authority to extend for two 1 year period.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041a80
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015237-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£346,500 £100K-£500K
Lots Value
£346,500 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20241 years ago
Submission Deadline
18 Dec 2023Expired
Future Notice Date
Not specified
Award Date
16 Apr 20241 years ago
Contract Period
31 Mar 2024 - 31 Aug 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Mrs Sheena Douglas
Contact Email
sheena.douglas@wolverhampton.gov.uk
Contact Phone
+44 1902556556

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
TLG West Midlands (England)

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Supplier Information

Number of Suppliers
1
Supplier Name

PROSPECT SERVICES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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