Award

HAC5943 - Mental Health Supported Living Services

TOWER HAMLETS

This public procurement record has 2 releases in its history.

Award

02 May 2025 at 07:26

Tender

17 Nov 2023 at 13:54

Summary of the contracting process

The procurement process conducted by the Tower Hamlets, titled "HAC5943 - Mental Health Supported Living Services", focused on securing services within the health and social work sector. The primary aim was to provide supported living services for residents with serious mental illnesses in London, specifically in areas like Bethnal Green, Stepney, and Shadwell. This open procurement procedure included three main lots with a total estimated value of £7,561,020, covering services at Huddleston Close, Teresa House, Hamlets Way, Grand Union Place, and Cannon Street Road. The tender stage was active as of November 2023, and the submission deadline was set for 18th December 2023, with contracts potentially extending up to five years including renewal options. This awarded contract involves the procurement of multiple high support units designed to enable residents to achieve greater independence and reduce hospital admissions.

This procurement presents significant opportunities for service providers experienced in mental health support services. With a focus on engaging with community mental health resources and improving life skills for residents, businesses with expertise in managing complex mental health needs, including substance misuse and challenging behaviours, are well-suited to compete. The awarded contracts, valued at different levels for each lot, offer a chance for growth and strategic partnerships with landlords like Gateway Housing Association and Notting Hill Genesis. Service providers are expected to innovate and efficiently deliver support that encourages the personal development of residents while managing housing arrangements, ensuring successful implementation throughout the contract's lifespan.

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Notice Title

HAC5943 - Mental Health Supported Living Services

Notice Description

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. The Local Authority is seeking to procure three supported living contracts; Lot 1 Huddleston Close (11 high support units) Lot 2 Teresa House (16 high support units) Hamlets Way (16 high support units) Grand Union Place (8 step down units) Lot 3 Cannon Street Road (20 high support units) Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

Lot Information

Lot 1 Huddleston Close (11 high support units)

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

Renewal: Initial 36 month period with two optional 12 month extensions. Contract value given is for the full potential 60 month duration.

Lot 2 Teresa House (16 high support units) Hamlets Way (16 high support units) Grand Union Place (8 step down units)

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

Renewal: Initial 36 month period with two optional 12 month extensions Contract value given is for the full potential 60 month duration.

Lot 3 Cannon Street Road (20 high support units)

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

Renewal: Initial 36 month period with two optional 12 month extensions Contract value given is for the full potential 60 month duration.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041adb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018625-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£7,561,020 £1M-£10M
Lots Value
£7,561,020 £1M-£10M
Awards Value
Not specified
Contracts Value
£8,186,448 £1M-£10M

Notice Dates

Publication Date
2 May 20259 months ago
Submission Deadline
18 Dec 2023Expired
Future Notice Date
Not specified
Award Date
14 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Mr Philip Gardener, Mr Simon Waller
Contact Email
philip.gardener@towerhamlets.gov.uk, simon.waller@towerhamlets.gov.uk
Contact Phone
+44 2073644013, +44 2073645000

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London, TLI42 Tower Hamlets

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

HESTIA HOUSING & SUPPORT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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