Emergency Contact Services (ECS) '24 for receipt of publicly reported gas escape calls and subsequent engineer dispatch.

{
    "tag": [
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    "id": "ocds-h6vhtk-041b38-2024-03-29T11:55:02Z",
    "date": "2024-03-29T11:55:02Z",
    "ocid": "ocds-h6vhtk-041b38",
    "description": "A draft version of the Scope of Services section of the Invitation to Tender document is made available to all interested Parties through the eSourcingNI website. This is for reference purposes only. There should be no attempt to the address this document until invited to do so. The purpose of making this available, in draft form, at this stage is to further inform those potential Applicants about the nature of the Services to be completed and the standards under which they require to be delivered.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-041b38",
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        },
        "title": "Emergency Contact Services (ECS) '24 for receipt of publicly reported gas escape calls and subsequent engineer dispatch.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79512000",
            "description": "Call centre"
        },
        "mainProcurementCategory": "services",
        "description": "Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd) own and operate a gas distribution network system in the Greater Belfast Area of Northern Ireland. It is a condition of the associated License to operate, that Phoenix provides a contact number - publicly available - in order that gas-related incidents may be reported on a 24/ 365 basis. Such reports may require the dispatch of an Engineer to the location in question, the response time to which is also determined by the Operator License referred to previously. Phoenix requires to appoint a suitably experienced and resourced Service Provider capable of delivering the full emergency service - from receipt of call through to Engineer dispatch and ultimately satisfactory delivery of a safe and robust service. N.B. Under the conditions of the Gas Safety (Management) Regulations (Northern Ireland) 1997, Phoenix must provide the 24-hour gas escape telephone number - 0800 002 001 - and make this accessible to any member of the public and any other Entity that operates a gas distribution network within the Northern Ireland region. To this end, it is a condition of this tender process that any Service Provider appointed by Phoenix Energy, must afford the same services, at commensurate commercial terms, to any other Northern Ireland Gas Network Operator.",
        "value": {
            "amount": 6000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The Emergency Call Centre requires to provide a dedicated resource capable of receiving and processing around 3,500 calls in any given month - on a 24/ 365 basis. This number could significantly escalate in the event of a critical incident. The ultimate objective of the appointed Service Provider will be to help safe-guard life and property. Note, the appointed Service Provider will be required to provide a facility that operates within the same time zone as the Northern Ireland Gas Network Operators - i.e. GMT. Additional information: Organisations wishing to participate in the tender process must first complete and submit (before the due date) the Pre-qualification Questionnaire, the purpose of which will be to establish the relevant experience of the Applicant Party in relation to the required Services to be delivered.",
                "contractPeriod": {
                    "durationInDays": 2880
                },
                "hasRenewal": false,
                "secondStage": {
                    "maximumCandidates": 6
                },
                "selectionCriteria": {
                    "description": "The relevant criteria is stated in the Pre-qualification Questionnaire."
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                "status": "cancelled"
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                "deliveryAddresses": [
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                        "region": "UKN"
                    },
                    {
                        "region": "UKN"
                    }
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                "deliveryLocation": {
                    "description": "Northern Ireland."
                },
                "relatedLot": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79512000",
                        "description": "Call centre"
                    }
                ]
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://e-sourcingni.bravosolution.co.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "No more than the top six scoring Applicants that demonstrate the most appropriate and relevant experience in relation to the Services required shall be invited to proceed to the tender stage. However, the number invited to tender may be less than six should a minimum score level not be exceeded. Further details of this stage of the tender process are contained within the PQQ document.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "economic",
                    "description": "As stated in the Pre-qualification Questionnaire and subsequent tender documentation.",
                    "minimum": "The Applicant must be able to demonstrate an annual turnover in excess of PS50 million (or equivalent) in each of the 3 years stated for which accounts are submitted..",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "As stated in the Pre-qualification Questionnaire and subsequent tender documentation.",
                    "minimum": "The levels of experience required are further detailed in the Pre-qualification Questionnaire.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "otherRequirements": {
            "reductionCriteria": "As stated in the Pre-qualification Questionnaire and subsequent tender documentation."
        },
        "submissionTerms": {
            "depositsGuarantees": "Not applicable.",
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "contractTerms": {
            "financialTerms": "As stated in the tender documentation.",
            "tendererLegalForm": "As stated in the tender documentation.",
            "performanceTerms": "As stated in the tender documentation.",
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Negotiated procedure with prior call for competition",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "maximumParticipants": 1,
                "periodRationale": "The duration of the Framework Agreement shall initially be four years with an extension provision that may take the term up to a maximum of eight years."
            }
        },
        "secondStage": {
            "successiveReduction": true,
            "invitationDate": "2024-01-12T00:00:00Z"
        },
        "tenderPeriod": {
            "endDate": "2023-12-15T12:00:00Z"
        },
        "hasRecurrence": false,
        "reviewDetails": "Phoenix will incorporate a minimum 10 calendar day standstill period at the point information on the award of contract is communicated to all participating entities. The standstill period provides time for unsuccessful participating entities to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2016 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland)."
    },
    "parties": [
        {
            "id": "GB-FTS-98769",
            "name": "Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd)",
            "identifier": {
                "legalName": "Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd)"
            },
            "address": {
                "streetAddress": "197 Airport Road West",
                "locality": "Belfast",
                "region": "UKN",
                "postalCode": "BT3 9ED",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Chris Losty",
                "telephone": "+44 2890555817",
                "email": "christopher.losty@phoenixenergyni.com",
                "url": "https://e-sourcingni.bravosolution.co.uk"
            },
            "roles": [
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            "details": {
                "url": "http://www.phoenixenergyni.com",
                "buyerProfile": "http://www.phoenixenergyni.com",
                "classifications": [
                    {
                        "scheme": "TED_CE_ACTIVITY",
                        "id": "PRODUCTION_TRANSPORT_DISTRIBUTION_GAS_HEAT",
                        "description": "Production, transport and distribution of gas and heat"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-9400",
            "name": "High Court of Justice in Northern Ireland",
            "identifier": {
                "legalName": "High Court of Justice in Northern Ireland"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, Chichester Street",
                "locality": "Belfast",
                "postalCode": "BT1 3JF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "office@courtsni.gov.uk"
            },
            "roles": [
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        },
        {
            "id": "GB-FTS-1750",
            "name": "High Court of Justice in Northern Ireland",
            "identifier": {
                "legalName": "High Court of Justice in Northern Ireland"
            },
            "address": {
                "locality": "Belfast",
                "countryName": "United Kingdom"
            },
            "roles": [
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    ],
    "buyer": {
        "id": "GB-FTS-98769",
        "name": "Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd)"
    },
    "language": "en",
    "awards": [
        {
            "id": "010475-2024-1",
            "relatedLots": [
                "1"
            ],
            "title": "Emergency Cover Services (ECS) '24",
            "status": "active"
        }
    ],
    "contracts": [
        {
            "id": "010475-2024-1",
            "awardID": "010475-2024-1",
            "title": "Emergency Cover Services (ECS) '24",
            "status": "active",
            "dateSigned": "2024-03-22T00:00:00Z"
        }
    ]
}