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Frontline Colleague App Platform, development, and support

Northern Trains Limited

This public procurement record has 4 releases in its history.

TenderUpdate

01 Feb 2024 at 12:05

Tender Notice
Tender

31 Jan 2024 at 19:05

Tender Notice
TenderUpdate

21 Nov 2023 at 14:01

Tender Notice
Planning

20 Nov 2023 at 17:53

Planning Notice
Summary of the contracting process

Northern Trains Limited is seeking a supplier for the procurement of the "Frontline Colleague App Platform, development, and support" services. The tender, currently in the planning stage, involves the implementation of a mobile app development platform to enhance customer service. The procurement process, initiated by Northern Trains Limited, is focused in York, UK, and falls under the Information Technology Services category. The deadline for submissions is set for 21st February 2024.

This opportunity created by Northern Trains Limited presents a chance for businesses with expertise in information technology services to provide the required expertise and resources. Companies capable of implementing a low code/no code mobile app development platform and offering ongoing support will find this tender suitable for business growth. The procurement method is an open procedure, allowing a competitive bidding process for interested businesses in the industry category of services.

How relevant is this notice?

Notice Information

Notice Title

Frontline Colleague App Platform, development, and support

Notice Description

Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app.

Lot Information

Lot 1

Northern Trains Limited (Northern) are looking for an experienced supplier to provide expertise and resource to enable Northern to implement a low code/no code mobile app development platform, develop release 1 of a mobile app to enable front-line colleagues provide quality customer service to Northern customers, and to provide ongoing third line support for the platform and app.

Renewal: There will be an option to extend for 2 x 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041b76
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003344-2024
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£370,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Feb 20242 years ago
Submission Deadline
21 Feb 2024Expired
Future Notice Date
3 Jan 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Northern Trains Limited
Additional Buyers

NORTHERN TRAINS LIMITED

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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