Award

IT Asset Management Solution

THE UNIVERSITY OF BIRMINGHAM

This public procurement record has 1 release in its history.

Award

04 Dec 2023 at 16:27

Summary of the contracting process

The University of Birmingham has awarded a contract for the procurement of an IT Asset Management Solution. The tender, titled "IT Asset Management Solution", falls under the services industry category and the main procurement category is services. The procurement method used was a limited award procedure without prior publication of a call for competition. The contracting authority, THE UNIVERSITY OF BIRMINGHAM, is based in Birmingham, United Kingdom. The decision to choose ServiceNow was based on its ability to comprehensively meet the requirements, including monitoring Software-as-a-service applications not covered by other products. The procurement process reached its final stage with an award signed on 4th December 2023.

This procurement opportunity for an IT Asset Management Solution awarded to ServiceNow UK Limited presents a significant opportunity for businesses in the IT services industry, particularly those offering consulting, software development, and Internet support services. Companies well-suited to compete in this tender would need expertise in IT asset management solutions, including hardware and software asset management. The contract with potential for extension aligns with another existing contract, creating further business growth potential for organisations able to provide comprehensive, cost-effective IT management services. Businesses with experience in monitoring and managing Software-as-a-service applications and a focus on cost reduction through effective license management would find this tender particularly suitable for expanding their service offerings.

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Notice Title

IT Asset Management Solution

Notice Description

Procurement of IT asset management solutions There are three elements to this: * IT Asset Management (ITAM) solution which includes Hardware Asset Management (HAM) * Software Asset Management (SAM) * Discovery tool

Lot Information

Lot 1

An exercise was completed to determine how to source the IT Asset Management Solution and the the direct model was preferred over a reseller option. ServiceNow was determined to be the supplier to fully meet the requirements. There is an existing contract with an expiry date of 31 July 2025 and the ITAM will be aligned with the existing contract with a co-termination date. Additional information: Traditionally, asset management solutions can only monitor usage and licenses for software that is installed on a device. ServiceNow will do this, but will also monitor SaaS applications accessed via a browser and the platform has extensive functionality for monitoring and managing SaaS usage. This will give insights into which SaaS applications are being used, and by whom which could flag any GDPR issues or any overlapping software. License management of SaaS applications should bring a reduction in costs and allow for better license management. Any over licensing will be flagged up either from built in integrations or using APIs.

Procurement Information

The decision to choose ServiceNow is because it is the sole comprehensive source for our requirements ServiceNow allows us to monitor the usage of Software-as-a-service (SAAS) applications which is a capability not seen by other products.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042190
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035700-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Dec 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF BIRMINGHAM
Contact Name
Sarah Randle
Contact Email
s.l.randle@bham.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2TT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham

Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

SERVICENOW

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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