Award

CONTRACT FOR PARKING ENFORCEMENT SERVICES

LONDON BOROUGH OF HOUNSLOW

This public procurement record has 2 releases in its history.

TenderUpdate

27 Nov 2025 at 16:07

Award

12 Dec 2023 at 15:08

Summary of the contracting process

The London Borough of Hounslow has completed a procurement process for the provision of parking enforcement services within its borough. The contract, titled "Contract for Parking Enforcement Services," falls under the services category and specifically pertains to parking services, as defined by CPV code 63712400. The procurement process underwent an award without prior publication of a call for competition due to extreme urgency, an unforeseeable circumstance for the contracting authority. This decision is supported by the rationale that the original provider was unable to deliver the required services. The awarded contract is valued at £4,000,000 and was signed on 1st December 2023 with the supplier Martson (Holdings) Limited, a large-scale company based in Birmingham, UK.

This tender presents a significant opportunity for businesses specialising in parking management and related services such as machine maintenance, cash collection, and CCTV control. It also suggests potential growth for firms that can handle back-office services effectively, including permit processing and correspondence management. The procurement method indicates a preference for companies ready to respond rapidly to needs arising from unforeseeable circumstances, making it an ideal fit for agile and large-scale organisations accustomed to fulfilling public contracts swiftly.

How relevant is this notice?

Notice Information

Notice Title

CONTRACT FOR PARKING ENFORCEMENT SERVICES

Notice Description

Parking Services to manage and effect the daily enforcement of parking and traffic restrictions within the London Borough of Hounslow boundary in a professional and cost-effective manner, in addition to providing a range of related services such as pay and display machine maintenance, cash collection, CCTV control room staff and back office services including Pre NTO-correspondence and resident and business permit processing.

Lot Information

Lot 1

Parking Services to manage and effect the daily enforcement of parking and traffic restrictions within the London Borough of Hounslow boundary in a professional and cost-effective manner, in addition to providing a range of related services such as pay and display machine maintenance, cash collection, CCTV control room staff and back office services including Pre NTO-correspondence and resident and business permit processing.

Procurement Information

Provider unable to deliver the services, unforeseeable by contracting authority. Awarded to the bidder who came 2nd place in the original tender process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0424fa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077826-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

98 - Other community, social and personal services


CPV Codes

63712400 - Parking services

98351110 - Parking enforcement services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,000,000 £1M-£10M

Notice Dates

Publication Date
27 Nov 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Dec 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HOUNSLOW
Contact Name
Procurement
Contact Email
procurement@hounslow.gov.uk
Contact Phone
+44 2085832000

Buyer Location

Locality
LONDON
Postcode
TW3 3EB
Post Town
Twickenham
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI75 Hounslow and Richmond upon Thames

Local Authority
Hounslow
Electoral Ward
Hounslow West
Westminster Constituency
Feltham and Heston

Supplier Information

Number of Suppliers
1
Supplier Name

MARTSON (HOLDINGS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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