Notice Information
Notice Title
DVSA Card Payments, Direct Debit Services and Merchant Acquirer
Notice Description
The Driver & Vehicle Standards Agency (DVSA) is looking to award a contract to a single supplier for a contract aggregating DVSA's card payments, direct debit and merchant acquirer services. The intended contract will be expected to start mid 2024. The initial contract period will be five (5) years. The Driver and Vehicle Standards Agency (DVSA) currently has separate contracts for card payment processing, merchant acquiring, and direct debit collections. This creates a fragmented and inefficient system, with different vendors, systems, and processes, leading to potential higher costs, increased complexity, and lower performance. To address these challenges and improve its payment operations, the DVSA aims to combine its current contracts into one integrated contract that covers all payment processing, merchant acquiring, and direct debit collections services. The goal is to streamline processes, reduce costs, improve service quality, and enhance cus-tomer experience. However, this task requires careful planning, coordination, and execution, as well as effective communication with stakeholders and vendors. The purpose of the PIN and RFI is to inform the market of the requirement and gather information and feedback from the market to help develop the specification in preparation for launching the tender. Following receipt of the information from suppliers in response to the RFI, DVSA intend to finalise the tender documentation and publish a tender via Find a Tender and Contracts Finder. Please read the Payment Services RFI document for further detail. Please respond to the questions in the Payment Services RFI document and submit your responses via DfT's eSourcing Portal, Jaggaer, by 12:00hrs on 8th January 2024. This will appear as a Pre Qualification Questionnaire (PQQ). If you have any questions, raise them via DfT's eSourcing Portal, Jaggaer, by 17:00hrs on 29th December 2023. The DfT's Sourcing Portal can be accessed at: https://dft.app.jaggaer.com The RFI opportunity can be accessed at: https://dft.app.jaggaer.com/go/17365798018C59AE94DA If you have any technical issues registering, contact Jaggaer's helpdesk: 0800 069 8630 help_uk@jaggaer.com Note that you will require a DUNS number (Dun and Bradstreet) to register. If you do not know your number, search for it via the following link: https://www.dnb.co.uk/duns-number/lookup.html If a DUNS number is not found, follow the guidance on how to acquire one.
Lot Information
Lot 1
The objective is to consolidate the PSP, Direct Debits, and Merchant Acquiring Services into a single comprehensive contract. This alignment aims to streamline operations, enhance efficiency, and foster collaboration between the services for a more cohesive and effective payment infrastructure within the DVSA.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-042515
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/036580-2023
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66000000 - Financial and insurance services
66100000 - Banking and investment services
66110000 - Banking services
66111000 - Central bank services
Notice Value(s)
- Tender Value
- £9,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 12 Dec 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 22 Jan 2024Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DRIVER AND VEHICLE STANDARDS AGENCY
- Contact Name
- Not specified
- Contact Email
- dstcommerical@dvsa.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BRISTOL
- Postcode
- BS5 0DA
- Post Town
- Bristol
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK5 West of England
- Small Region (ITL 3)
- TLK51 Bristol, City of
- Delivery Location
- Not specified
-
- Local Authority
- Bristol, City of
- Electoral Ward
- Lawrence Hill
- Westminster Constituency
- Bristol East
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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