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NHS Devon - High Intensity Use Service to Torbay and South Devon NHS Foundation Trust

NHS Devon Integrated Care Board

This public procurement record has 3 releases in its history.

TenderUpdate

08 Nov 2024 at 15:15

Tender Notice
Award

20 Aug 2024 at 16:05

Award Notice
Tender

16 Jan 2024 at 15:31

Tender Notice
Summary of the contracting process

NHS Devon Integrated Care Board (NHS Devon) is seeking to procure a High Intensity Use (HIU) service for Torbay and South Devon. This service focuses on the identification, early intervention, and effective management of patients who frequently attend the Emergency Department at Torbay and South Devon NHS Foundation Trust. The procurement process is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the commissioners. The procurement follows an open procedure and is governed by the "Light Touch Regime" under the Public Contracts Regulations 2015. The current stage of the procurement is active, with the tender period ending on 12th February 2024 at 17:00 GMT. The initial contract period is from 1st April 2024 to 31st March 2026, with a possible extension of 12 months. The total contract value is expected to be £465,000 GBP.

This tender represents a significant opportunity for businesses specialising in healthcare and social services, particularly those with experience in high-intensity user models and early intervention strategies. Organisations that provide guidance and counselling services, assertive outreach programs, and personalised patient care would be well-suited to compete for this contract. The procurement process is designed to ensure transparency and equality, making it a fair competition for qualified bidders. In addition, the awarded contract includes potential extensions, offering a stable and potentially long-term engagement for businesses aiming to expand their services within the NHS framework.

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Notice Information

Notice Title

NHS Devon - High Intensity Use Service to Torbay and South Devon NHS Foundation Trust

Notice Description

NHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity Use service in Torbay and South Devon. The focus of the work includes identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay and South Devon NHS Foundation Trust. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Lot Information

Lot 1

NHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity Use service in Torbay and South Devon. The focus of the work includes identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay and South Devon NHS Foundation Trust. Core principles of the NHSE HIU model procured are that it is an assertive outreach service and does not punish people for being in crisis; instead, it provides a de-medicalised view of support and offers a personable, human touch. The key service principles are: * Identify * Personalise * De-escalate * Discharge * Manage relapses. * Quality of intervention The HIU service offers a robust way of supporting people who make high intensity use of Torbay and South Devon NHS Foundation Trust (TSDFT) urgent and emergency care services. Additional information: The services are services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

Options: The total contract value is PS310,000 excluding extensions. At the end of the initial contract term the Commissioners will have an extension option for a further 12 month period which will be awarded at their discretion, giving a maximum possible contract value of PS464,982 exclusive of VAT, over 3 years if the full contract term is fulfilled.

Renewal: At the end of the contract term

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042da0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036298-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£465,000 £100K-£500K
Lots Value
£465,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£464,982 £100K-£500K

Notice Dates

Publication Date
8 Nov 20241 years ago
Submission Deadline
12 Feb 2024Expired
Future Notice Date
Not specified
Award Date
1 Aug 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Devon Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK42 Torbay
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

British Red Cross

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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