Notice Information
Notice Title
Postal Services
Notice Description
NWL have awarded a contract to a service provider for the provision of postal services primarily for the post mailed by the Customer Department. The services to be provided include; - Economy Mailmark or Mailmark - 2 day unsorted - 3 day unsorted (where a 2 day unsorted service is not available) NWL require a postal service primarily for business to customer post - bills and letters. We also require it as a means of communication with the company shareholders, and a way of sharing information with employees. The timeliness of deliveries is critical to NWL as it affects the performance of our Customer Call Centres and impacts on cash flow. The NWL Customer Department currently issues more than 4.5 million postings per year. There is a further small amount of spend through various departments issuing external mail. The Customer Departments mail is dispatched from the following locations: - Northumbria House, Pity Me, Durham - NWL Bill Printers - Warrington (printing services currently under tender so this may change) The remaining requirements issued via our Facilities Departments are dispatched from the following locations: - Northumbria House, Pity Me, Durham DH1 - Leat House, Washington NE38 Suppliers must be a downstream access provider (DSA) and have a good track record of service in this service area, gained through service provided since the opening of the market from the 1st January 2006 The Contract start date will be the 1 November 2024
Lot Information
Lot 1
Volumes of items mailed - Detailed below are the approximate volumes of mail sent for each service from each of the posting locations. NWL require the collections to be as late as possible in the day. Customer Department Requirements Northumbria House - Daily Volumes 35, Annual Volumes 9,200, 2 day unsorted service, Monday to Friday, Collection times - Approx 4:00pm NWL Bill Printers - Daily Volumes 14,538, Annual Volumes 3,780,000, Mailmark/Mailmark Economy, Monday to Friday, Collection times 5:30pm - Daily Volumes 34,375, Annual Volumes 550,000 (Annual Billing), Mailmark/Mailmark Economy, Monday to Friday 4 days per week from February to March, Collection times 5:30pm - Daily Volumes 557, Annual Volumes 145,000, 2 day unsorted, Monday to Friday, Collection times 5:30pm Facilities Department Northumbria House - Daily volumes 115, Annual volumes letter 30,000, 2 day unsorted, Monday to Friday, Collection times - Approx 4:00pm Leat House, Washington - Daily volumes 12, Annual volumes letter 3,200, 2 day unsorted, Tuesday and Thursday, Collection times - Approx 1:00pm to 3.00pm The majority of mail collected from the Customer Department are letters and are enclosed in C5 envelopes with a small number of DL envelopes also being used. Mailsorted (Economy Mailmark) work is presented in trays to obtain the cheapest mailing rates available. We started using Economy Mailmark in November 2023, and this is currently being trialled. We may revert to standard Mailmark if we find the service level is not what we need. We require separate account numbers for each of the posting locations and where the Customer Department and Facilities Department mail from the same location we will require two separate accounts. The volumes for annual billing are in addition to the daily volumes. From time to time it may be necessary to carry out ad hoc mailings at very short notice. A small number of items (approximately 100 items per month) are currently mailed abroad we will therefore require an international mail account.
Options: The initial contract term will run from 01/11/2024 for three years to 31/10/2027. The option will be available to extend the Contract from a further two years to 31/10/2029. The total maximum duration of the Contract being five years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-043549
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035406-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
-
- CPV Codes
64110000 - Postal services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Nov 20241 years ago
- Submission Deadline
- 13 Feb 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Oct 20241 years ago
- Contract Period
- 1 Nov 2024 - 31 Oct 2029 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHUMBRIAN WATER GROUP LIMITED
- Contact Name
- Laura McMain
- Contact Email
- laura.mcmain@nwl.co.uk
- Contact Phone
- +44 7805786518
Buyer Location
- Locality
- DURHAM
- Postcode
- DH1 5FJ
- Post Town
- Durham
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- TLC North East (England)
-
- Local Authority
- County Durham
- Electoral Ward
- Framwellgate and Newton Hall
- Westminster Constituency
- City of Durham
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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