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WhatsApp Solution for British Council Mena

British Council

This public procurement record has 1 release in its history.

Tender

01 Feb 2024 at 11:01

Tender Notice
Summary of the contracting process

The British Council is seeking a service provider for the project titled "WhatsApp Solution for British Council Mena." The procurement falls within the IT services category, with a focus on consulting, software development, and Internet support. The tender is in the planning stage, with a deadline for submissions by February 29th, 2024. The project aims to enhance customer service capabilities using WhatsApp in locations across various countries in the Middle East and North Africa.

This opportunity by the British Council offers businesses the chance to provide innovative business solutions leveraging WhatsApp technology. Businesses specialized in IT services, especially those experienced in consulting and software development, are well-suited to compete for this contract. The procurement method is an open procedure, allowing a broad range of suppliers to participate, with electronic and written submission methods accepted. Interested suppliers need to ensure compliance with the selection criteria outlined by the buying organisation for expressing interest in this competitive tender.

How relevant is this notice?

Notice Information

Notice Title

WhatsApp Solution for British Council Mena

Notice Description

The British Council is looking for a service provider who can provide business solution to enhance their customer service capabilities by leveraging the popularity and efficiency of WhatsApp.WhatsApp being a widely used messaging platform and with its user-friendly interface and widespread adoption, incorporating WhatsApp into our customer service strategy will provide several advantages including real time communication and convenience for customers.

Lot Information

Lot 1

The British Council is looking for a service provider who can provide business solution to enhance their customer service capabilities by leveraging the popularity and efficiency of WhatsApp.WhatsApp being a widely used messaging platform and with its user-friendly interface and widespread adoption, incorporating WhatsApp into our customer service strategy will provide several advantages including real time communication and convenience for customers.

Renewal: The contract is for 24 months with an option for extension for additional two periods of 12 months each

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043643
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003327-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Feb 20242 years ago
Submission Deadline
29 Feb 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DUBAI
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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