Notice Information
Notice Title
WhatsApp Solution for British Council Mena
Notice Description
The British Council is looking for a service provider who can provide business solution to enhance their customer service capabilities by leveraging the popularity and efficiency of WhatsApp.WhatsApp being a widely used messaging platform and with its user-friendly interface and widespread adoption, incorporating WhatsApp into our customer service strategy will provide several advantages including real time communication and convenience for customers.
Lot Information
Lot 1
The British Council is looking for a service provider who can provide business solution to enhance their customer service capabilities by leveraging the popularity and efficiency of WhatsApp.WhatsApp being a widely used messaging platform and with its user-friendly interface and widespread adoption, incorporating WhatsApp into our customer service strategy will provide several advantages including real time communication and convenience for customers.
Renewal: The contract is for 24 months with an option for extension for additional two periods of 12 months each
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-043643
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003327-2024
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Feb 20242 years ago
- Submission Deadline
- 29 Feb 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BRITISH COUNCIL
- Contact Name
- Mohit Jham
- Contact Email
- menaprocurement@britishcouncil.org
- Contact Phone
- Not specified
Buyer Location
- Locality
- DUBAI
- Postcode
- POBOX1 636
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- Not specified
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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