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Water Saving Services

Scottish Water

This public procurement record has 2 releases in its history.

TenderUpdate

09 Feb 2024 at 14:05

Tender Notice
Tender

05 Feb 2024 at 14:05

Tender Notice
Summary of the contracting process

Scottish Water has initiated a procurement process for Water Saving Services. The main procurement category is services, and the industry category is water distribution and related services. The tender, with ID SW23/CON/1461, is currently active, offering a contract worth GBP 1,250,000. The procurement method is a Negotiated procedure with prior call for competition. The tender period ends on 7th March 2024, allowing electronic and written submissions. The procurement aims to assist householders in Scotland in becoming more water-efficient, by providing advice, water-saving devices, and measuring campaign effectiveness.

This tender by Scottish Water for Water Saving Services presents a growth opportunity for businesses involved in water conservation initiatives, communication methods, and sustainable practices. Companies with expertise in engaging households, providing tailored advice, managing customer feedback, and promoting water-saving measures are well-suited to compete. Businesses capable of offering services across Scotland for an initial 3-year period, with potential extensions, could benefit from participating in this procurement process. The emphasis is on maximising outreach and encouraging widespread adoption of water-saving measures to support Scottish Water's goals.

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Notice Information

Notice Title

Water Saving Services

Notice Description

Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. The appointed supplier will assist householders interested in saving water (including householders whose initial contact relates to energy saving advice), manage communications and the provision of advice and/or water saving devices and report on the effectiveness of the campaign.

Lot Information

Lot 1

Background Information: Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. Scottish Water wishes to target water savings advice at householders who may have also shown an interest in energy saving advice. New Framework Requirements: Scottish Water wishes to enter into a framework agreement for the provision of Water Saving Advice Services to provide this service across Pan Scotland for an initial 3-year period with 5 x 1 year extension options. The details are below: The scope includes but is not limited to: *Developing and implementing a comprehensive engagement strategy with households. *Assisting households who are interested in energy savings advice and providing them with water savings advice as well. *Providing a call-centre for householder enquiries *Tailoring the provision of advice and devices according to the geographic location of the householder. [The free issue of water saving devices is dependent on the degree of water scarcity in the householder's location] *Co-ordinating with SW's appointed device supplier to initiate, manage and confirm delivery of customer orders (N.B. SW pays the device supplier directly). *Creating supplementary marketing materials, this may include brochures, device leaflets and promotional event collateral. *Manage customer feedback and complaints and measure the effectiveness of the campaign. Note that suppliers should not make unsolicited phone calls, text messages, emails or other forms of direct communication with householders. It is acceptable to advertise the advice service so long as the householder makes the initial contact. The supplier shall demonstrate expertise in water conservation initiatives, an array of effective communication methods, and an enthusiasm to encourage sustainable water usage practices among the Scottish population. The supplier shall emphasize the importance of maximizing outreach and ensuring the widespread adoption of water-saving measures to support Scottish Water's water saving goals. Additional information: The PQQ/ITN documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the Response Manager section using the following Access Code: QR6M48W337

Renewal: 2 X 1 YEAR EXTENSION OPTIONS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04372e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004454-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

65 - Public utilities

CPV Codes

65100000 - Water distribution and related services

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
£1,250,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20242 years ago
Submission Deadline
7 Mar 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Water
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PAUL STEWART
Postcode
G33 6FB
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM Scotland
Local Authority
North Lanarkshire
Electoral Ward
Stepps, Chryston and Muirhead
Westminster Constituency
Cumbernauld and Kirkintilloch

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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