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Adult Social Care Transformation Delivery Partner 2026

Torbay Council

This public procurement record has 3 releases in its history.

Award

05 Mar 2026 at 14:16

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Award

28 Feb 2024 at 15:24

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Award

15 Feb 2024 at 09:50

Award Notice
Summary of the contracting process

Torbay Council has successfully concluded the procurement for a consultancy service entitled "Adult Social Care Transformation Delivery Partner 2026," classified under business and management consultancy services. This procurement process, identified as a selective or restricted procedure, focussed on transforming Adult Social Care (ASC) services in Torbay, targeting substantial and sustainable savings in the sector. The procurement falls within the industry category of services with a specific location in the UK, region UKK42. Initially, this tender aimed to implement a new ASC Case Management System from March to September 2026, though its status ended as cancelled. Notably, the contract was awarded to Channel 3 Consulting Ltd, and the agreement was signed in March of 2026 with a total value of £186,690.

This opportunity particularly benefits businesses with expertise in business and management consultancy, project-management services, and those adept at handling transformational change initiatives within public services. Suitable businesses will likely possess comprehensive knowledge of the relevant legislative acts, including The Care Act, The Mental Capacity Act, and The Mental Health Act, essential for ensuring compliance and impactful delivery. The tender prioritized suppliers capable of demonstrating robust project execution capabilities, reliance on digital innovations, data benchmarking, and co-production methodologies involving stakeholders with lived expertise, thereby opening avenues for companies at the forefront of innovative project management approaches and health and social care integration. Additionally, leveraging the expertise demanded in business process efficiency savings and integration within an ASC framework offers promising engagement avenues for small to medium-sized enterprises (SMEs) with relevant skills and experience.

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Notice Information

Notice Title

Adult Social Care Transformation Delivery Partner 2026

Notice Description

G-Cloud 14 Call-Off Contract for Adult Social Care (ASC) Transformation Delivery Partner 2026. Development and delivery of an overarching change programme to deliver substantial and sustainable savings in Adult Social Care (ASC) - specifically for this Call-Off Contract as lead support in the implementation of the Buyer's new ASC Case Management System, from March to September 2026.

Lot Information

Lot 1

G-Cloud 14 Call-Off Contract for Adult Social Care (ASC) Transformation Delivery Partner 2026. Development and delivery of an overarching change programme to deliver substantial and sustainable savings in Adult Social Care (ASC) - specifically for this Call-Off Contract as lead support in the implementation of the Buyer's new ASC Case Management System, from March to September 2026.

Options: In the event of unforeseen delays to programme delivery not attributable to the Supplier or where ancillary / additional Services are identified to support delivery of the programme the Contract may be extended for a period of up to 12 further months or until the end of the allocated budget.

Procurement Information

Torbay Council had engaged a supplier to undertake preliminary work in relation to this transformation programme via a framework call-off. The call-off permitted the Council to award stage 2 of the work (delivery of the transformation programme) to the original supplier under the terms of that procurement. The pricing model proposed by the supplier for the 2nd stage resulted in price significantly in excess of the Council's budget and the Council was unable to continue through the work under the call-off contract. Torbay and South Devon NHS Foundation Trust (the Trust), who have devolved responsibility for the delivery of Adult Social Care in Torbay, had engaged a different external consultant to carry out some organisational transformation work, directly linked to the planned change programme. The Council has a finite budget for the delivery of the transformation programme and a pressing economic imperative to deliver significant and sustainable savings within the provision of adult social care. It is of paramount importance that the budget is used to deliver the necessary change and not in revisiting prior diagnostic / research activity. Increasing pressure on the adult social care system and budgets mean that change needs to happen at considerable pace. The 2 suppliers engaged by the Council and the Trust have the experience, capacity and capability to deliver the programme at pace, within tight timescales and have significant understanding of the current position in Torbay and the challenges this places on the adult social care system. Given this prior knowledge and experience it was the Council's view that to ensure delivery at pace one of these 2 organisations was best placed to undertake delivery of the change programme. Appointing a supplier already working in Torbay will minimise the amount of time it will take to get the programme up and running, will not require up front time to be invested in additional research to ensure the suppliers full understanding of the challenges and areas where change is require, ensuring the budget for this work is maximised in relation to direct delivery.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043a49
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019965-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79410000 - Business and management consultancy services

79421000 - Project-management services other than for construction work

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,186,665 £1M-£10M

Notice Dates

Publication Date
5 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Torbay Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Postcode Area
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK42 Torbay
Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

Channel 3 Consulting Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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