Award

TASC0124 Adult Social Care Transformation - Delivery Partner

TORBAY COUNCIL

This public procurement record has 2 releases in its history.

Award

28 Feb 2024 at 15:24

Award

15 Feb 2024 at 09:50

Summary of the contracting process

The Torbay Council recently awarded a contract for the "TASC0124 Adult Social Care Transformation - Delivery Partner" to Channel 3 Consulting Ltd. The procurement process was initiated through a tender and reached the award stage, with a value of £999,975. The contract was signed on February 14, 2024. This contract falls under the services category within the business and management consultancy services industry. The Council's requirement was for substantial sustainable savings in Adult Social Care, with a focus on efficiency and innovation. The chosen supplier demonstrated technical ability and capacity to deliver the programme, leading to the active status of the awarded contract.

This tender presents an opportunity for businesses in the business and management consultancy services industry to engage in delivering transformative change in Adult Social Care. Companies with expertise in efficiency savings, digital innovation, data analytics, and compliance with statutory duties such as The Care Act and The Mental Capacity Act are well-suited to compete. The Torbay Council's emphasis on co-production, use of data, and exit management creates avenues for business growth and collaboration in delivering meaningful change within the adult social care sector. Understanding the local and national challenges, as well as the ability to work within integrated systems, are key factors for businesses aiming to participate in similar procurement initiatives.

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Notice Title

TASC0124 Adult Social Care Transformation - Delivery Partner

Notice Description

Torbay Council sought a provider with a detailed understanding, and proven track record, in the delivery of efficiency savings in Adult Social Care. Consideration of increasing volume and complexity of demand, building on our excellent work with the Community and Voluntary sector is pivotal. In addition, measures to maximise our staff's ability to enable independence for people through the way they work and the services available, is important for us. The supplier is required to be able to respond to the challenges which Torbay, and its partners, have identified and be able to work within an integrated system. The supplier will understand local and national challenges and have tangible ways of addressing these. Torbay is seeking fundamental and lasting change, which puts our residents first and delivers long term efficiencies in our model. The Supplier is required to develop an overarching change programme to deliver substantial sustainable savings in Adult Social Care.

Lot Information

Lot 1

Upon commencement, in agreement with the Council and partners, the Supplier is required to develop an overarching change programme to deliver substantial sustainable savings in Adult Social Care, not less than PS15m recurrently. This plan should include clear performance and financial targets, together with resource requirements, owners, and timescales. Upon commencement, in agreement with the Council and partners, the Supplier is required to develop a programme which identifies where the Local Authority (and partners) need to provide extra capacity to deliver change. The Supplier is required to provide a detailed plan of how they propose to practically deliver this change programme, including staffing resources to be deployed in teams. The Supplier is required ensure there is co-production with people with lived expertise, staff and providers. The Supplier is required to have the capacity and capability to facilitate the sophisticated use of data and benchmarking to inform and guide plans and deliverables. The Supplier is required to provide a focus on innovation in digital approaches to delivering ASC. The Supplier must have an understanding of and an ability to comply with The Care Act, The Mental Capacity Act and The Mental Health Act and all other statutory duties of the local authority. The Supplier must have an understanding of Health and Social Care Integration and a commitment to maximising the benefits of this to Torbay residents. The Supplier is required to put a comprehensive and effective exit plan in place for the programme which creates the environment and infrastructure for sustained change.

Options: In the event of unforeseen delays to programme delivery not attributable to the Supplier or where ancillary / additional Services are identified to support delivery of the programme the Contract may be extended for a period of up to 12 further months or until the end of the allocated budget.

Procurement Information

Torbay Council had engaged a supplier to undertake preliminary work in relation to this transformation programme via a framework call-off. The call-off permitted the Council to award stage 2 of the work (delivery of the transformation programme) to the original supplier under the terms of that procurement. The pricing model proposed by the supplier for the 2nd stage resulted in price significantly in excess of the Council's budget and the Council was unable to continue through the work under the call-off contract. Torbay and South Devon NHS Foundation Trust (the Trust), who have devolved responsibility for the delivery of Adult Social Care in Torbay, had engaged a different external consultant to carry out some organisational transformation work, directly linked to the planned change programme. The Council has a finite budget for the delivery of the transformation programme and a pressing economic imperative to deliver significant and sustainable savings within the provision of adult social care. It is of paramount importance that the budget is used to deliver the necessary change and not in revisiting prior diagnostic / research activity. Increasing pressure on the adult social care system and budgets mean that change needs to happen at considerable pace. The 2 suppliers engaged by the Council and the Trust have the experience, capacity and capability to deliver the programme at pace, within tight timescales and have significant understanding of the current position in Torbay and the challenges this places on the adult social care system. Given this prior knowledge and experience it was the Council's view that to ensure delivery at pace one of these 2 organisations was best placed to undertake delivery of the change programme. Appointing a supplier already working in Torbay will minimise the amount of time it will take to get the programme up and running, will not require up front time to be invested in additional research to ensure the suppliers full understanding of the challenges and areas where change is require, ensuring the budget for this work is maximised in relation to direct delivery.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043a49
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006415-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79410000 - Business and management consultancy services

79421000 - Project-management services other than for construction work

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£999,975 £500K-£1M

Notice Dates

Publication Date
28 Feb 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Miss Tracey Field
Contact Email
tracey.field@torbay.gov.uk
Contact Phone
+44 1803208391

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK42 Torbay

Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

CHANNEL 3 CONSULTING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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