Planning

Soft-Market Test - Customer Excellence Training

TORUS62 LIMITED

This public procurement record has 1 release in its history.

Planning

19 Feb 2024 at 19:05

Summary of the contracting process

The buying organization, Torus62 Limited, is planning a procurement process for 'Soft-Market Test - Customer Excellence Training' in the Education and training services industry category. The location for delivery is in the NORTH WEST (ENGLAND) region. The procurement stage is planned, with a future notice date of 5th April 2024 for this service.

This tender presents an opportunity for local training providers to deliver Customer Excellence training to all colleagues across the Torus group. Businesses specializing in education and training services, especially those with experience in customer service training, would be well-suited to compete for this contract. Torus62 Limited, a body governed by public law in the housing and community amenities sector, is the contracting authority for this procurement process.

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Notice Title

Soft-Market Test - Customer Excellence Training

Notice Description

We are currently seeking a local training provider to devise and deliver Customer Excellence training to all colleagues across the Torus group (approx. 1800 colleagues).

Lot Information

Lot 1

We are looking for a local training provider to work with each of our departments across the Group to devise and deliver Customer Excellence Training. This training will be delivered to departments across our 4 entities including: *Torus Landlord - Who support and empower people living in Torus Homes. *HMS - Who provide cost effective construction, maintenance and repair services. *Torus Development - Who build high-quality, affordable new homes that people love *Torus Foundation - Our charity, that funds vital projects with social impact that strengthen communities and make people's lives better.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043b51
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005452-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Feb 20242 years ago
Submission Deadline
Not specified
Future Notice Date
4 Apr 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TORUS62 LIMITED
Contact Name
Procurement Manager
Contact Email
procurementteam@torus.co.uk
Contact Phone
+44 7718707048

Buyer Location

Locality
UK-ST HELENS
Postcode
WA9 1LD
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD North West (England)

Local Authority
St. Helens
Electoral Ward
Peasley Cross & Fingerpost
Westminster Constituency
St Helens South and Whiston

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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