Notice Information
Notice Title
Care and Support at Home Services Contract Re-open January 2026
Notice Description
The Council is seeking to procure the Geographical Zone Capacity Shortfall for the provision of Home Care services for 2 Lots (Lots 9 and 10) to support the current alliance arrangement. Please refer to the procurement documents for full details.
Lot Information
Lot 1 - Penwith
Care and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 2 - Kerrier (South)Care and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 3 - Kerrier (North)Care and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 4 - Falmouth and PenrynCare and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 5 - Truro RuralCare and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 6 - Newquay and ClaysCare and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 7 - St Austell, Three Harbours and MevagisseyCare and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 8 - Bodmin and WadebridgeCare and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Lot 9 Liskeard, Looe, Rame and PeninsulaThe Council intends to appoint additional Individual Home Care providers into existing Alliances to mitigate the current capacity shortfall within Lot 9. A capacity shortfall means the current Home Care providers within the existing alliance do not have sufficient capacity to meet demand in that geographical area. This procurement is therefore being initiated only when and where extra capacity is needed, rather than to replace existing providers. The successful provider(s) will complement the current alliance by delivering care where demand exceeds the capacity of existing providers. The current model sees the Services delivered through eleven (11) placed-based alliances. Each Alliance is formed of a number of service providers who collaborate to optimise the delivery of the Services within a specific Geographical Zone. Each Alliance is led by a Strategic Provider who manages the performance of the Services, administers the Alliance, coordinates capacity optimisation activities and acts as the Operational Provider of Last Resort (see the Strategic Provider Specification for more details) alongside multiple Individual Providers who directly deliver Home Care services. The principal aim of the Services is to ensure people have access to the right care, in the right place, at the right time, enabling them to stay well, safe and independent at home for longer. The Services primarily address the needs of older people and people with physical disabilities who require assistance with their personal care, daily living activities and accessing the community. They may also be used by people with learning disabilities, autism, mental health support needs, sensory loss and other conditions where this type of provision best meets their individual needs. The Services include: * Regulated 'personal care' tasks including but not limited to getting in and out of bed, washing and dressing, going to the toilet and taking medication; * Non-regulated tasks including shopping, cleaning, going out into the community and other activities that enable the Person to meet their assessed social care needs, usually in exceptional circumstances; * Night-time care, which may be used to meet a Person's needs in exceptional circumstances to prevent use of a residential care placement; * Clustering of home care services in specific locations, for example in a sheltered housing scheme, to enhance the offer available to people living in these settings and to optimise the available capacity; and * Alliance Providers working collaboratively in each Geographical Zone to optimise service delivery and support each other with market fragility including prevention and management of local provider failure. The procurement was divided into eleven (11) Lots which are aligned to eleven (11) Geographical Zones. The Contract for each Lot commenced on the 19 October 2024, for a maximum term of eight (8) years, broken down as follows: * An initial period of three (3) years commencing on 19 October 2024 * An option for the Council to extend the term by a further three (3) years * Following the exercise of the first option, an option for the Council to extend the term by a further two (2) years. Any extension of the term is at the sole discretion of the Council, and the maximum term of the Contract will not exceed eight (8) years. The Contract allows the Council to open the opportunity to new providers to join the existing alliances under certain circumstances and, at least, when the total capacity of the zone alliances does not meet with demand. This notice, therefore, relates to the procurement of Lots 9 and 10, the contracts for which will commence in June 2026. Lot 9 covers the geographical zone of Liskeard, Looe, Rame and Peninsula which includes the following postcodes: PL10 1, PL11 2, PL11 3, PL13 1, PL13 2, PL14 3, PL14 4, PL14 5, PL14 6. The Council intends to appoint Individual Providers to existing Alliances in each Geographical Zone they bid for (up to the applicable Geographical Zone Capacity Shortfall). The Services being procured are social and specific services under the Regulations and are governed by the provisions of Section 7 of the Regulations (the "Light Touch Regime"). The Regulations provide the Council with the freedom to determine the procedures to apply in relation to the award of contracts under the Light Touch Regime. As such, the Council carried out a single stage process, akin to the Open Procedure in Regulation 27 of the Regulations to procure the Services. This advert relates to the previously published Contract Notice 2024/S 000-006162, published on 24 May 2024 as Home Care Services. Bidders must be registered on the ProContract portal https://www.supplyingthesouthwest.org.uk to access the tender documents. Registration on ProContract is free. All bids must be received electronically via the ProContract portal by the closing date stated in the Invitation to Tender.
Options: An option for the Council (at its sole discretion) to extend the initial three (3) year term of the Contract by a further three (3) years. Following the exercise of the first option, an option for the Council (at its sole discretion) to extend the term of the Contract by a further two (2) years. The maximum term of the Contract will not exceed eight (8) years.
Renewal: +3 years +2 years
Lot 10 Tamar Valley and SaltashThe Council intends to appoint additional Individual Home Care providers into existing Alliances to mitigate the current capacity shortfall within Lot 10. A capacity shortfall means the current Home Care providers within the existing alliance do not have sufficient capacity to meet demand in that geographical area. This procurement is therefore being initiated only when and where extra capacity is needed, rather than to replace existing providers. The successful provider(s) will complement the current alliance by delivering care where demand exceeds the capacity of existing providers. The current model sees the Services delivered through eleven (11) placed-based alliances. Each Alliance is formed of a number of service providers who collaborate to optimise the delivery of the Services within a specific Geographical Zone. Each Alliance is led by a Strategic Provider who manages the performance of the Services, administers the Alliance, coordinates capacity optimisation activities and acts as the Operational Provider of Last Resort (see the Strategic Provider Specification for more details) alongside multiple Individual Providers who directly deliver Home Care services. The principal aim of the Services is to ensure people have access to the right care, in the right place, at the right time, enabling them to stay well, safe and independent at home for longer. The Services primarily address the needs of older people and people with physical disabilities who require assistance with their personal care, daily living activities and accessing the community. They may also be used by people with learning disabilities, autism, mental health support needs, sensory loss and other conditions where this type of provision best meets their individual needs. The Services include: * Regulated 'personal care' tasks including but not limited to getting in and out of bed, washing and dressing, going to the toilet and taking medication; * Non-regulated tasks including shopping, cleaning, going out into the community and other activities that enable the Person to meet their assessed social care needs, usually in exceptional circumstances; * Night-time care, which may be used to meet a Person's needs in exceptional circumstances to prevent use of a residential care placement; * Clustering of home care services in specific locations, for example in a sheltered housing scheme, to enhance the offer available to people living in these settings and to optimise the available capacity; and * Alliance Providers working collaboratively in each Geographical Zone to optimise service delivery and support each other with market fragility including prevention and management of local provider failure. The procurement was divided into eleven (11) Lots which are aligned to eleven (11) Geographical Zones. The Contract for each Lot commenced on the 19 October 2024, for a maximum term of eight (8) years, broken down as follows: * An initial period of three (3) years commencing on 19 October 2024 * An option for the Council to extend the term by a further three (3) years * Following the exercise of the first option, an option for the Council to extend the term by a further two (2) years. Any extension of the term is at the sole discretion of the Council, and the maximum term of the Contract will not exceed eight (8) years. The Contract allows the Council to open the opportunity to new providers to join the existing alliances under certain circumstances and at least when the total capacity of the zone alliances does not meet with demand. This notice, therefore, relates to the procurement of Lots 9 and 10 only, the contracts for which will commence in June 2026. Lot 10 covers the geographical zone of Tamar Valley and Saltash which includes the following postcodes: PL12 4, PL12 5, PL12 6, PL17 7, PL17 8, PL18 9. The Council intends to appoint Individual Providers to existing Alliances in each Geographical Zone they bid for (up to the applicable Geographical Zone Capacity Shortfall). The Services being procured are social and specific services under the Regulations and are governed by the provisions of Section 7 of the Regulations (the "Light Touch Regime"). The Regulations provide the Council with the freedom to determine the procedures to apply in relation to the award of contracts under the Light Touch Regime. As such, the Council carried out a single stage process, akin to the Open Procedure in Regulation 27 of the Regulations to procure the Services. This advert relates to the previously published Contract Notice 2024/S 000-006162, published on 24 May 2024 as Home Care Services. Bidders must be registered on the ProContract portal https://www.supplyingthesouthwest.org.uk to access the tender documents. Registration on ProContract is free. All bids must be received electronically via the ProContract portal by the closing date stated in the Invitation to Tender.
Options: An option for the Council (at its sole discretion) to extend the initial three (3) year term of the Contract by a further three (3) years. Following the exercise of the first option, an option for the Council (at its sole discretion) to extend the term of the Contract by a further two (2) years. The maximum term of the Contract will not exceed eight (8) years.
Renewal: +3 years +2 years
lot 11 - Camelford, Bude Stratton and LauncestonCare and Support at Home Services
Options: First option to extend by a further 3 years, second option to extend by a further 2 years
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-043cf4
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005562-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
98 - Other community, social and personal services
-
- CPV Codes
85000000 - Health and social work services
85323000 - Community health services
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- £232,104,000 £100M-£1B
- Lots Value
- £247,993,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Jan 20263 months ago
- Submission Deadline
- 23 Feb 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Oct 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active, Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CORNWALL COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- TRURO
- Postcode
- TR1 3AY
- Post Town
- Truro
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK3 Cornwall and Isles of Scilly
- Small Region (ITL 3)
- TLK30 Cornwall and Isles of Scilly
- Delivery Location
- TLK3 Cornwall and Isles of Scilly
-
- Local Authority
- Cornwall
- Electoral Ward
- Truro Boscawen & Redannick
- Westminster Constituency
- Truro and Falmouth
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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{
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{
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{
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{
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{
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{
"id": "035509-2024-DN660169-7",
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{
"id": "035509-2024-DN660169-8",
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{
"id": "035509-2024-DN660169-9",
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},
{
"id": "035509-2024-DN660169-10",
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},
{
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