Housing Advice / Advocacy Service

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    "date": "2024-06-28T14:53:33+01:00",
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    "description": "Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. (SC Ref:770907)",
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        "id": "NAC/5184",
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            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Housing Advice / Advocacy Service",
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        "classification": {
            "scheme": "CPV",
            "id": "75123000",
            "description": "Administrative housing services"
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        "mainProcurementCategory": "services",
        "description": "North Ayrshire Council requires the provision of an independent advice, advocacy and information service across North Ayrshire to enhance the existing in-house provision and ensure the Council meets its statutory obligations. There is likely to be an increasing need for advocacy as indicated by an aging population and levels of deprivation.",
        "value": {
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            "currency": "GBP"
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                "description": "North Ayrshire Council (the Council) provides advice and information to prevent homelessness and to assist homeless households to understand their rights, by providing an accredited in-house advice service within the Housing Services Homeless Advice Team (HAT). This free advice service is available to anyone over the age of 16 and is tailored to meet to individual needs and circumstances. Delivery of an independent advice, advocacy and information service across North Ayrshire is required to enhance the existing in-house provision and ensure the Council meets its statutory obligations. There is likely to be an increasing need for advocacy as indicated by an aging population and levels of deprivation. As part of the latest Homelessness and Rough Sleeping Action Group (HARSAG) recommendations, the service should ensure communication is accessible to everyone to obtain advocacy.",
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        "communication": {
            "futureNoticeDate": "2024-03-22T00:00:00Z"
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        "submissionMethod": [
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                    "description": "Where it is required, within a bidder's country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships",
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                    "type": "economic",
                    "description": "Bidders will be required to have a minimum yearly \"specific\" turnover of (151,502)GBP for the last 3 years in the business area covered by the contract. If this information or the clarifications are not satisfactory, the bidder will be excluded from the tender process. Bidders who cannot meet the required level of turnover will be excluded from this tender. Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = [5,000,000]GBP in respect of any one event http://www.hse.gov.uk/pubns/hse40.pdf Public Liability Insurance [5,000,000]GBP in respect of any one event",
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                    "description": "Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process. Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process. Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope. Bidders are required to confirm that all managers and staff members delivering information, advice and advocacy must be compliant with the Scottish National Standards for Information and Advice Providers and accredited to type 3. Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope.",
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            "performanceTerms": "The Council shall monitor and review the overall operation of this Contract and the performance of the Provider through the completion of the above monthly performance monitoring report. A contract management meeting can be called at any time in response to concerns raised by the referring officers, the Provider or Service Users, however these are anticipated to be on a monthly or quarterly basis. The Provider must regularly review their work against the aims and objectives of this contract and make the results of these reviews accessible to the Council at least once a year.",
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            "name": "North Ayrshire Council",
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                "streetAddress": "Cunninghame House",
                "locality": "Irvine",
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                "postalCode": "KA12 8EE",
                "countryName": "United Kingdom"
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                "telephone": "+44 1294324038",
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                "streetAddress": "Michael Lynch Centre for Enterprise, 71 Princes Street",
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