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NESO Payroll Services Procurement Event

NATIONAL GRID UK LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

20 Mar 2024 at 13:00

Tender Notice
Planning

07 Mar 2024 at 11:30

Planning Notice
Summary of the contracting process

National Energy System Operator Limited (NESO) is seeking a Managed Service Provider (MSP) to deliver payroll services as it separates from National Grid. The project involves designing and implementing a solution in compliance with IT policy and controls, data management, seamless migration, customer experience enhancement, reporting capabilities, and UK compliance. The procurement event titled "NESO Payroll Services Procurement Event" targets approximately 2000 employees, growing to 2500 by 2025. The deadline for submissions is March 25, 2024, with a future notice date of October 31, 2024, setting the stage for business growth opportunities in payroll management services.

This tender by NESO presents a lucrative opportunity for managed service providers with expertise in payroll administration, IT strategy alignment, data migration, and customer-oriented solutions. Businesses specializing in personnel and payroll services, particularly those with a proven track record in delivering comprehensive payroll solutions with advanced features like Internet and Cloud access, mobile user interfaces, and HRMC compliance, will be well-suited to compete in this strategic procurement process focusing on efficiency, compliance, and service quality.

How relevant is this notice?

Notice Information

Notice Title

NESO Payroll Services Procurement Event

Notice Description

As of July 2024, National Energy System Operator Limited (NESO) will no longer be a part of the National Grid group, resulting in the need to separate what are currently shared processes and functions. The strategic decision has been made that NESO shall deliver its payroll services through a Managed Service Provider (MSP), and we are therefore seeking a world class leader to manage this process for our growing number of employees (currently ~2000 staff increasing to ~2500 by 2025). The scope of the project will encompass the following activities: The design and blueprinting of a solution that adheres to IT policy, including DR&S (Digital Risk and Security) and controls compliance. To ensure any solution aligns with longer term IT strategy. To provide the design of a fully integrated solution with other IT components and that of 3rd parties. To ensure all remaining data can be suitably managed (archived/migrated) To ensure plans are in place to ensure a seamless migration will minimally impact to end users. To design a world class solution that allows flexibility and is dynamic by nature. To design a simplified and more automated solution, enhancing customer experience by providing an intuitive, user-friendly gateway. To ensure state of the art reporting and auditing capabilities. To enable rationalisation and the future streamlining of process. To ensure the required level of controls can be applied to assure UK compliance and business controls including business assurance; compliance; risk management; prevention of financial crime; business continuity; internal audit: ISO27001 - Information security management ISO27017 - Cloud services security ISO27018 - Personally Identifiable Information (PII) cloud services security SOC1 Type II - Customer financial reporting internal controls. Data privacy and protection; GDPR adherence Network architecture and infrastructure, information security and disaster recovery

Lot Information

Lot 1

Provision of Comprehensive Payroll Services: Fully managed payroll services, covering all aspects related to payroll operations. The solution must include robust capability for Internet and Cloud access, ensuring a seamless user experience where possible. Vendor must have a proven track record. Payroll Services to consist of: Accurate Gross to Net Payroll Calculations Payment Administration Inbound and Outbound Interfaces Statutory Payroll Reporting Employee Self Service - including Mobile Access to Pay Data (Payslips/P60) HRMC Compliant/ RTI Pay Outputs - Printed Payslips/P60 etc. Secure Payroll Data Reliable Customer Support Desk Absence/Time Management Processing UVDB Codes to be registered on Achilles: 2.6.29.0 Personnel/Human Resources Services 2.6.29.1 Payroll Administration

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04464b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009006-2024
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79211110 - Payroll management services

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20242 years ago
Submission Deadline
25 Mar 2024Expired
Future Notice Date
31 Oct 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL GRID UK LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC2N 5EH
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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