SaaS Housing, Repairs, Asset Management and Finance System Tender

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04483e-2024-03-13T16:05:13Z",
    "date": "2024-03-13T16:05:13Z",
    "ocid": "ocds-h6vhtk-04483e",
    "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href=\"https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62\" target=\"_blank\">https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62</a> To respond to this opportunity, please click here: <a href=\"https://www.delta-esourcing.com/respond/NG2M3Z5D62\" target=\"_blank\">https://www.delta-esourcing.com/respond/NG2M3Z5D62</a> GO Reference: GO-2024313-PRO-25489281",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04483e",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "SaaS Housing, Repairs, Asset Management and Finance System Tender",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "mainProcurementCategory": "goods",
        "description": "Watmos are looking to replace their existing Housing (Capita Open Housing), and Finance solution (Open Accounts) with a modern, integrated Housing, Assets, Compliance, Repairs and Finance Solution which is delivered as Software as a Service solution which is either a single solution or is integrated into 3rd party solution(s) which provides those capabilities. The tender is split into three LOTs and tenderers must bid for just one of those LOTs. - Lot 1: SaaS Housing, Repairs, Compliance, and Asset Management. - Lot 2: SaaS Finance Solution. - Lot 3: Housing, Repairs, Compliance, Asset Management and Finance Solution as detailed in Sections 5 and 6",
        "value": {
            "amount": 1000000,
            "currency": "GBP"
        },
        "lotDetails": {
            "maximumLotsBidPerSupplier": 1,
            "awardCriteriaDetails": "LOT 3 is a combination of LOT 1 and LOT 2."
        },
        "lots": [
            {
                "id": "LOT 1",
                "title": "SaaS Housing, Repairs, Compliance, Asset Management Solution",
                "description": "An Integrated Housing, Repairs, Compliance, and Assets Solution which is provided as Software as a Service, that is fully managed and maintained by the supplier. The solution must provide: Allocations and Waiting Lists Management, including Nominations. Asset Management Asset Management Compliance CRM / Case Management Data Warehouse to enable Watmos to integrate to Power-Bi Forms Designer to be able to create new and amend existing Housing Management Inbuilt Dashboards Mobile Working across all areas of your proposed solution Open APIs Portals (Customer, Contractor, and other Stakeholders) Proactive / Predictive Arrears Management Repairs Management & Contractor Management Service Charges Workflow Designer to be able to create new and amend existing Workforce Scheduling for any team e.g. Assets, Housing, Repairs, etc.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "name": "Total cost of ownership of the solution over 8 years.",
                            "type": "cost",
                            "description": "30"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 2880
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "A possible extension of a further 4 years in 24-month increments."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "2",
                "title": "SaaS Finance Solution",
                "description": "SaaS Finance Solution that is fully managed and maintained by the supplier which provides: General Ledger Project Accounting Purchase Ledger Purchase Order Processing Sales Ledger & Debt Management Cash Book & Bank VAT Fixed Assets and Component Accounting Budget Planning & Forecasting Forms Designer to be able to create new and amend existing Inbuilt Dashboards Open APIs Self Service Workflow Designer to be able to create new and amend existing",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "name": "Total cost of ownership of the solution over 8 years.",
                            "type": "cost",
                            "description": "30"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 2880
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "A possible extension of a further 4 years in 24-month increments"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            },
            {
                "id": "3",
                "title": "SaaS Housing, Repairs, Compliance, Asset Management, and Finance Solution",
                "description": "An Integrated Housing, Repairs, Compliance, Assets and Finance Solution which is provided as Software as a Service, that is fully managed and maintained by the supplier. The solution must provide: Allocations and Waiting Lists Management, including Nominations. Asset Management Asset Management Compliance CRM / Case Management Data Warehouse to enable Watmos to integrate to Power-Bi Forms Designer to be able to create new and amend existing Housing Management Inbuilt Dashboards Mobile Working across all areas of your proposed solution Open APIs Portals (Customer, Contractor, and other Stakeholders) Proactive / Predictive Arrears Management Repairs Management & Contractor Management Service Charges Workflow Designer to be able to create new and amend existing Workforce Scheduling for any team e.g. Assets, Housing, Repairs, etc. General Ledger Project Accounting Purchase Ledger Purchase Order Processing Sales Ledger & Debt Management Cash Book & Bank VAT Fixed Assets and Component Accounting Budget Planning & Forecasting Self Service",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "SaaS Housing, Repairs, Compliance, and Asset Management Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "name": "SaaS Finance System Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "name": "Total cost of ownership of the solution over 8 years.",
                            "type": "cost",
                            "description": "60"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 2880
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "A possible extension of a further 4 years in 24-month increments"
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "LOT 1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG3"
                    }
                ],
                "deliveryLocation": {
                    "description": "West Midlands"
                },
                "relatedLot": "LOT 1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG3"
                    }
                ],
                "deliveryLocation": {
                    "description": "West Midlands"
                },
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG3"
                    }
                ],
                "deliveryLocation": {
                    "description": "West Midlands"
                },
                "relatedLot": "3"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "N/A",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-04-15T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2024-04-15T12:05:00+01:00"
        },
        "bidOpening": {
            "date": "2024-04-15T12:05:00+01:00"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-107745",
            "name": "Watmos Community Homes",
            "identifier": {
                "legalName": "Watmos Community Homes"
            },
            "address": {
                "streetAddress": "116-120 Lichfield Street",
                "locality": "Walsall",
                "region": "UKG3",
                "postalCode": "WS1 1SZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Email or Phone",
                "telephone": "+44 7722067596",
                "email": "chris.shaw@shawc.co.uk",
                "url": "https://www.delta-esourcing.com/tenders/UK-UK-Walsall:-Software-package-and-information-systems./NG2M3Z5D62"
            },
            "roles": [
                "buyer",
                "reviewBody"
            ],
            "details": {
                "url": "https://www.watmos.org.uk/",
                "buyerProfile": "https://www.shawc.co.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-107745",
        "name": "Watmos Community Homes"
    },
    "language": "en"
}