Tender

Enrolment Support Services - International Students

UNIVERSITY OF BRIGHTON

This public procurement record has 2 releases in its history.

TenderUpdate

26 Apr 2024 at 14:24

Tender

05 Apr 2024 at 14:46

Summary of the contracting process

The University of Brighton is looking for a third-party organisation to provide Enrolment Support Services for International Students. This involves processing and converting overseas undergraduate and postgraduate applications. The procurement is in the services category and is currently in the tender stage with a submission deadline of 3rd May 2024. The contract value is £2,000,000 GBP, and the contract period is from 29th August 2024 to 28th August 2027. The University is located in Brighton, United Kingdom, and the procurement method is an open procedure.

This tender from the University of Brighton presents an opportunity for businesses that specialise in administrative educational services to expand their operations. Companies providing application processing, student enrolment support, and marketing services would be well-suited to compete for this contract. The University's requirement for supporting overseas student applications and conversion efforts offers a chance for businesses to contribute to the international student enrolment experience. Understanding the University's specific needs and aligning services to improve conversion rates can be key strategies for success in this tender opportunity.

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Notice Title

Enrolment Support Services - International Students

Notice Description

The University is seeking a third-party organisation to support the Application processing and conversion support for all overseas undergraduate and postgraduate applications. This is expected to include all undergraduate and postgraduate programmes that do not require an interview.

Lot Information

Lot 1

The University is seeking a third-party organisation to support the Application processing and conversion support for all overseas undergraduate and postgraduate applications. This is expected to include all undergraduate and postgraduate programmes that do not require an interview.Application processing includes:* Qualifying and processing student applications. Ensuring applications are completed correctly and fully with relevant accompanying documents included. Following-up on in-complete applications and tracking reasons for delays.* Matching eligibility of applicants against entry criteria and issuing offer letters to qualified applicants.* Updating applicant records on Brighton's admissions systems. * Consulting with the Brighton based team about borderline applications.* Supporting the CAS team with the delivery of pre-CAS interviews.* Reporting regularly on progress and working to agreed KPI's.It is expected that the conversion support services will work under the direction of the University of Brighton's Marketing & Recruitment Team and will include: * email marketing campaigns to applications at the enquiry stage that generate new applications.* email marketing campaigns at offer holder stage that drive conversion.* Undertake work to enhance offer to enrolment conversion rates.* Proactively develop initiatives to enhance and improve conversion.* Gain marketing intelligence through telephone campaigns e.g. reasons why students are accepting/declining their offer or other sentiments as required by the University.* Develop and execute an offer to enrolment phone call strategy that provides a high level of service and care to offer holders.

Renewal: The contract will be renewed at the end of its term

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-045013
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013640-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75121000 - Administrative educational services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Apr 20241 years ago
Submission Deadline
3 May 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
28 Aug 2024 - 28 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRIGHTON
Contact Name
Not specified
Contact Email
purchasingservices@brighton.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BRIGHTON
Postcode
BN2 4AT
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
TLJ21 Brighton and Hove

Local Authority
Brighton and Hove
Electoral Ward
Moulsecoomb & Bevendean
Westminster Constituency
Brighton Kemptown and Peacehaven

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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