Notice Information
Notice Title
Consumers in Vulnerable Circumstances Research
Notice Description
Consumer Scotland wishes to commission a single supplier to deliver a number of social research projects where the focus of the research is the experience of consumers living in vulnerable circumstances. The contract may also be used to seek support with Consumer Scotland's other engagement activities with specific communities of vulnerable consumers such as organising an Expert by Experience workshop or input to a specific group or activity.
Lot Information
Lot 1
Consumer Scotland wishes to commission a single supplier to deliver two to four social research projects per year relating to the experiences of consumers a range of different vulnerable circumstances in Scotland. The contract may also be used to provide support with Consumer Scotland's other engagement activities with consumers in vulnerable circumstances such as organising and facilitating lived experience input to a specific activity such as a workshop. Lived experience is central to all these requirements and ensuring that consumers from a range of different experiences can participate effectively in any research or other activities will be essential. The contractor must work collaboratively with Consumer Scotland, stakeholders and consumers with lived experience to ensure this and have experience of participatory action research. The objectives of the contract are to: a. Work collaboratively with Consumer Scotland, stakeholders and consumers with lived experience to design, deliver, analyse and report on specific research projects focused on the experiences of consumers living in vulnerable circumstances in Scotland b. Ensure that the research is designed and delivered taking account of the lived experience of consumers in a range of vulnerable circumstances. c. Increase understanding of current experiences of consumers living in vulnerable circumstances in Scotland d. Help identify appropriate policy interventions and responses to any issues identified by the research. While the specific projects are still being scoped and developed the projects set out below provide an indicative guide to the research projects that we may want to commission as part of this contract in 2024/2025: - Qualitative research focusing on the experiences of disabled consumers and consumers living with health conditions living in rural and island communities in Scotland across a range of markets. - Qualitative research identifying how consumers with no fixed address access postal services and the impact this has and exploring how this issue could be addressed - Qualitative research examining the impact of the costs of energy on consumers in vulnerable circumstances who are at greater risk of harm. In 2023/2024 we completed some initial work on the impact of energy costs on disabled consumers and consumers with health conditions. As well as building on this work, we are currently exploring whether to extend this work to other consumer groups in vulnerable circumstances where they may be similar issues such as Prepayment Meter customers or other low income groups. Additional information: The initial contract will be for a period of one year with further option to extend by a further two x one year periods, to a maximum of three years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-045239
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/012165-2024
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79315000 - Social research services
Notice Value(s)
- Tender Value
- £400,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Apr 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 26 May 2024Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CONSUMER SCOTLAND
- Contact Name
- Caroline Little
- Contact Email
- caroline.little@gov.scot
- Contact Phone
- Not specified
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH8 7AU
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM Scotland
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Craigentinny/Duddingston
- Westminster Constituency
- Edinburgh East and Musselburgh
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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