Award

HAC5952 - Adult Mental Health Recovery and Wellbeing Service

TOWER HAMLETS

This public procurement record has 2 releases in its history.

Award

02 Apr 2025 at 09:22

Tender

19 Apr 2024 at 09:54

Summary of the contracting process

The London Borough of Tower Hamlets has initiated a contract for the "HAC5952 - Adult Mental Health Recovery and Wellbeing Service". This procurement falls under the health and social work services category. The procurement method is open, and it is governed by the Light Touch Regime under Schedule 3 of the Public Contract Regulations 2015. The contract, which has been awarded, commenced on 24th August 2024 and will initially run for three years, with an option to extend by 12 months. The key responsibilities for the successful bidder include providing a comprehensive mental health recovery and wellbeing service for residents of Tower Hamlets, with activities ranging from telephone support to face-to-face consultations, coordination of drop-in sessions, and specialist welfare advice. The winning bidder for this contract is Mind in Tower Hamlets, Newham and Redbridge, with the contract valued at £3,771,564 GBP.

This tender represents a significant growth opportunity for businesses specialising in mental health support services. The contract's comprehensive scope, which includes collaborative work with local health professionals and the provision of community-based mental health support, makes it particularly well-suited for large-scale organisations with experience in delivering integrated and holistic mental health services. Businesses with expertise in coordinated mental health programmes, peer support, and community well-being initiatives stand to benefit from participating in similar future tenders. This engagement also offers a chance to establish a strong presence in the public health services sector within the Tower Hamlets borough, thus opening potential avenues for further contracts and partnerships.

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Notice Title

HAC5952 - Adult Mental Health Recovery and Wellbeing Service

Notice Description

The successful bidder will be expected to: * Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues. * Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support. * Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person's aspirations and needs. * Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component. * Have provision for a Peer Support Co-ordination Function. * Have provision of drop-in session/s with an overarching aim to increase support networks and community connections. * Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community. * Provide Specialist welfare benefit and housing advice. * Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities. * Achieve target life satisfaction rates. * Actively promote mental health awareness and reduce stigma.

Lot Information

Lot 1

The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations). The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.

Renewal: The Authority reserves the right to extend the Contract on the same terms for a further period of up to 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-045389
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012426-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£3,771,564 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,771,564 £1M-£10M

Notice Dates

Publication Date
2 Apr 202510 months ago
Submission Deadline
22 May 2024Expired
Future Notice Date
Not specified
Award Date
11 Nov 20241 years ago
Contract Period
23 Aug 2024 - 23 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Mr Ankur Patel, Ms Kelly Kerr
Contact Email
ankur.patel@towerhamlets.gov.uk, kelly.kerr@towerhamlets.gov.uk
Contact Phone
+44 2073645000, +44 244778066

Buyer Location

Locality
LONDON
Postcode
E14 2BG
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI42 Tower Hamlets

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

MIND IN TOWER HAMLETS, NEWHAM AND REDBRIDGE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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