Provision of Taxi and Private Vehicle Hire

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0456c5-2024-08-23T08:41:26+01:00",
    "date": "2024-08-23T08:41:26+01:00",
    "ocid": "ocds-h6vhtk-0456c5",
    "description": "(SC Ref:775374)",
    "initiationType": "tender",
    "tender": {
        "id": "GCC005912CPU",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of Taxi and Private Vehicle Hire",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "60120000",
            "description": "Taxi services"
        },
        "mainProcurementCategory": "services",
        "description": "The council invites tender bids for the provision of Taxi and Private Vehicle Hire for the purposes of transporting employees, clients and customers of the Council and other external organisations as detailed in 4.2 within this document. Please note the successful Supplier(s) will also be responsible for various ancillary services such as providing services for children, vulnerable adults and associated escorts (which the council shall arrange). The framework agreement is expected to run for 4 years, commencing on 2nd September 2024 and ending on 1st September 2028. Lots The tender has been allocated into two separate lots and they are as follows: Lot 1 - Scheduled and Unscheduled Work commencing within Glasgow Boundary Lot 2 - Unscheduled commencing out with Glasgow Boundary",
        "value": {
            "amount": 34000000,
            "currency": "GBP"
        },
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2
        },
        "lots": [
            {
                "id": "1",
                "title": "Scheduled and Unscheduled Work - commencing within Glasgow Boundary",
                "description": "Lot 1: Schedule and Non-Scheduled Journeys- Glasgow Boundary Scheduled Element Provision of taxi and/or private vehicle hire service on a scheduled for the transportation of vulnerable adults, children with additional support needs, young people, children, escorts and officers/members of the council on business. Runs shall be required 7 days a week, 24 hours (52 weeks of the year) including Public holidays. Note for Education runs are required 5 days a week during term time. Single journeys can vary in length but will generally be up to 50 miles. Some of these journeys will form part of a court order so must be completed correctly of which the Supplier will be advised at time of placing the order. Single journeys may require multiple pickups of which the Bidder must calculate the most cost-effective route and advise the council. Unscheduled Element Provision of a taxi and/or private hire service on unscheduled service mainly for officers/members of the council that are undertaking council business, but in addition to this providing transportation for vulnerable adults, children with additional support needs, children and escorts as and when required. Runs shall be required 7 days a week, 24 hours (52 weeks of the year) including public holidays. Journeys will vary on length from 1 mile to 50 miles. Some of these journeys will form part of a court order so must be complete correctly of which the supplier will be advised at time of placing the order. Single journeys may require multiple pickups of which the bidder must calculate the most cost-effective route and advise the council.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Fair Working Practice",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "50"
                        },
                        {
                            "type": "price",
                            "description": "45"
                        }
                    ]
                },
                "value": {
                    "amount": 3000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            },
            {
                "id": "2",
                "title": "Unscheduled Work - commencing out with Glasgow Boundary",
                "description": "Lot 2: Unscheduled - Outwith Glasgow Boundary Provision of a taxi and/or private hire service on an Unscheduled service) mainly for transportation for vulnerable adults, children with additional support needs, children and escorts as and when required. Runs shall be required 7 days a week, 24 hours (52 weeks of the year) including public holidays. Journeys will vary on length from 1 mile to 50 miles. Some of these journeys will form part of a court order so must be complete correctly of which the supplier will be advised at time of placing the order. Single journeys may require multiple pickups of which the bidder must calculate the most cost-effective route and advise the council. Bidders will be required to pick up vulnerable passengers from locations outwith Glasgow City Council boundary and to take them to locations within the Glasgow Boundary and vice versa. The council expects these runs to be located within the following Local Authorities area stated below: Education Services - East Renfrewshire, Renfrewshire, East Dunbartonshire, West Dunbartonshire. North Lanarkshire, South Lanarkshire and Inverclyde Glasgow Health and Social Care- East Renfrewshire, Renfrewshire, East Dunbartonshire, West Dunbartonshire, North Lanarkshire, South Lanarkshire, Inverclyde, North Ayrshire, and East Ayrshire.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Fair Working Practice",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "50"
                        },
                        {
                            "type": "price",
                            "description": "45"
                        }
                    ]
                },
                "value": {
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "64120000",
                        "description": "Courier services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60120000",
                        "description": "Taxi services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60170000",
                        "description": "Hire of passenger transport vehicles with driver"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60171000",
                        "description": "Hire of passenger cars with driver"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
                    },
                    {
                        "region": "UKM82"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "64120000",
                        "description": "Courier services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60120000",
                        "description": "Taxi services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60170000",
                        "description": "Hire of passenger transport vehicles with driver"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60171000",
                        "description": "Hire of passenger cars with driver"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM82"
                    },
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM81"
                    },
                    {
                        "region": "UKM95"
                    },
                    {
                        "region": "UKM84"
                    },
                    {
                        "region": "UKM82"
                    },
                    {
                        "region": "UKM81"
                    },
                    {
                        "region": "UKM83"
                    },
                    {
                        "region": "UKM84"
                    },
                    {
                        "region": "UKM94"
                    },
                    {
                        "region": "UKM95"
                    },
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As stated in:- Document One - Invitation to Tender Document and Document Two - Technical Specification",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "economic",
                    "description": "Economic & Financial Standing This section seeks to assess Bidders Economic and Financial Standing as well as the ability to meet the Council's minimum Insurance requirements as set out below and included within the Contract Notice. Financial Check In order to pass the Financial Check section of the contract, it is mandatory for companies to attain the undernoted: - Bidders must comply with the undernoted financial requirements in order to participate in the tendering process: - There is a minimum financial requirement that affects trading performance, and balance sheet strength. Financial requirements for trading performance and balance sheet strength should be calculated on latest filed accounts. accounts with Companies House Trading Performance An overall positive outcome on EBITDA earnings over a 3-year period Exceptional items can be excluded from the calculation. The above would be expressed in the ratio EBITDA/Turnover Balance Sheet strength Net worth of the organisation must be positive at the time of evaluation. and organisation must not be subject to an insolvency process. Intangibles can be included for purposes of the Total Assets figure. The above would be expressed in the ratio Total Assets/Total Liabilities If an applicant is only required to file abbreviated accounts with Companies House, then in the event of the company being successful in the procurement process, full set of accounts will be required for the last 2 individual years filed in order for the 3-year profitability requirement to be verified. An applicant should have no outstanding issues, with regard to statutory filing requirements with Companies House. Applicants who have been trading for less than the 3 years noted above must provide. evidence that they are complying with the above minimum financial requirements. for the period in which they have been trading. Applicants who do not comply with the above financial requirements but are part. of a Group, can provide a Parent Guarantee (in the Council style) if the Parent company satisfies the financial requirements stipulated above. Glasgow City Council reserves the right, at its own discretion, to seek such other information from the Bidder in accordance with Regulations 61(7) or Regulation 61 (8) of the Public Contracts (Scotland) Regulations 2015 to prove the Bidder's economic and financial standing. Applicants who are subsequently appointed to the Framework shall, during the lifetime of the Framework Agreement, inform the Council immediately of any material changes to the information provided in their submission in relation to economic and financial standing. The Council notes Regulation 60(9) and 60(11) of the Public Contracts (Scotland) Regulations 2015 and reserves the right to refuse to award a contract following a mini competition should the Applicant no longer meet the requirements set out in this SPD. Any Bidder that fails to achieve or exceed the criteria as stated above will be excluded at this stage.",
                    "minimum": "INSURANCES Glasgow City Council's Insurance Requirements are: -Applicants shall take out and maintain, throughout the period of the Framework, Employer's Liability insurance to the value of at least TEN MILLION POUNDS STERLING (10,000,000) in respect of any one event and unlimited in the period. -Applicants shall take out and maintain, throughout the period of the Framework, Public Liability insurance to the value of at least FIVE MILLION POUNDS STERLING (5,000,000) in respect of any one event and unlimited in the period. -Applicants shall take out and maintain, throughout the period of the Framework, Abuse cover to the value of at least FIVE MILLION POUNDS STERLING (5,000,000) in respect of any one claim, without limit to the number of claims or; Abuse cover to the value of at least TEN MILLION POUNDS STERLING (10,000,000) in respect of any one claim, and in the aggregate. The policy must be arranged on a 'claims occurring' basis. Please note cover arranged on a claims made basis will not be accepted by Glasgow City Council. -Applicants shall take out and maintain throughout the period of the Framework, at least statutory Motor insurance cover as per the Road Traffic Act 1988. The above insurances shall be with an insurance company registered with Financial Conduct Authority (FCA) in the UK, or equivalent body for EU member states by the council and any organisation shall not sub-let or sub-contract any part of the commission unless the sub-contractor is similarly insured, unless the council agrees otherwise. It is the express responsibility of the lead organisation to ensure this is the case. Should the Bidder not have the specified insurances at the time of tendering then, the Bidder must certify in their response to this ITT that the specified insurance will be obtained.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "technical",
                    "description": "Please refer to \"Document One\" Stage 2 - Technical & Professional Ability of which Bidders MUST answer all the questions. This section has a weighted scored of 100%. Each question/example contained within this section will be given individual scores which total to 100% e.g. 4C.1 Please provide 2 relevant examples of supplies and/or services carried out during the last three years as specified in the Contract Notice:(Examples from both public and/or private sector customers and clients may be provided) Example 1 40% Example 2 40% 4C.9 Please provide details of relevant tools, plant or technical equipment available to you in relation to this procurement exercise. 20% Total Section 100% EVALUATION PROCESS A minimum pass mark of 60% out of 100% is required in total for this section. Any Bidder who fails to achieve the minimum score for this section will be excluded at this stage.",
                    "minimum": "All drivers must have valid enhanced disclosure clearance of which the council requires \"Protecting Vulnerable Groups (PVG) Scheme\" membership. This is required for all drivers who are conducting Regulated Work on behalf of the council in accordance with the terms of Part 2 of Schedule 2 of the PVG (Scotland) Act. Furthermore, due to the nature of this framework, the council is looking to contract with organisations who can offer a fleet of vehicles to include wheelchair access and can facilitate dedicated drivers in order to ensure that vulnerable passengers have safe travel arrangements in place.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "contractTerms": {
            "performanceTerms": "Key Performance Indicators as detailed Terms and Conditions - Document Four and Document One- ITT",
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "tenderPeriod": {
            "endDate": "2024-06-06T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 120
            }
        },
        "awardPeriod": {
            "startDate": "2024-06-06T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2024-06-06T12:00:00+01:00",
            "address": {
                "streetAddress": "Glasgow"
            }
        },
        "hasRecurrence": true,
        "reviewDetails": "Precise information on deadline(s) for review procedures: Glasgow City Council must, by notice in writing as soon as possible after the decision has been made, inform all tenderers and candidates concerned of its decision to award the contract. The Council must allow a period of at least the relevant standstill period (where the notice is sent by facsimile or electronic means the period is 10 days ending at midnight at the end of the 10th day after that on which the last notice is sent, when sent by other means the period is 15 days) to elapse between the date of despatch of the notice referred to in Regulation 86 of The Public Contract (Scotland) Regulations 2015 (\"the Regulations\"). The Council is obliged to comply with the Regulations and any eligible economic operator can bring an action in the Sheriff Court or the Court of Session where as a consequence of a breach by the Council, suffers or risks suffering loss or damage. The bringing of court proceedings during the standstill period means that the Council must not enter into the contract unless the proceedings are determined, discontinued or disposed of; or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations. Economic Operators can write to the Council seeking further clarification on the notice, to which the Council must respond within 15 days. Economic Operators should be mindful to seek their own independent legal advice when they consider appropriate to do so.",
        "recurrence": {
            "description": "April 2028"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-203",
            "name": "Glasgow City Council",
            "identifier": {
                "legalName": "Glasgow City Council"
            },
            "address": {
                "streetAddress": "Chief Executives Department, City Chambers",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G2 1DU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Raji Purba",
                "telephone": "+44 1412879077",
                "email": "raji.purba@glasgow.gov.uk",
                "faxNumber": "+44 1412879399",
                "url": "http://www.publictendersscotland.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.glasgow.gov.uk",
                "buyerProfile": "http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00196",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-3314",
            "name": "The Wheatley Housing Group Limited",
            "identifier": {
                "legalName": "The Wheatley Housing Group Limited"
            },
            "address": {
                "streetAddress": "25 Cochrane Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G1 1HL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Neve Beaton",
                "telephone": "+44 7825823911",
                "email": "neve.beaton@wheatley-group.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.wheatley-group.com",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10306"
            }
        },
        {
            "id": "GB-FTS-112716",
            "name": "Disclosure Scotland",
            "identifier": {
                "legalName": "Disclosure Scotland"
            },
            "address": {
                "streetAddress": "1 Pacific Quay",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G51 1DZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lenore Robson",
                "telephone": "+141 3143097",
                "email": "robsonlenore@gmail.com"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.disclosurescotland.co.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA16222"
            }
        },
        {
            "id": "GB-FTS-112717",
            "name": "Scottish Prison Service",
            "identifier": {
                "legalName": "Scottish Prison Service",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "5 Redheughs Rigg",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH12 9HW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lisa Bain",
                "telephone": "+44 1313303770",
                "email": "Lisa.Bain@prisons.gov.scot"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.sps.gov.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384"
            }
        },
        {
            "id": "GB-FTS-112718",
            "name": "University of Strathclyde",
            "identifier": {
                "legalName": "University of Strathclyde",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "40 George Street, Procurement Department",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G1 1QE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Laura Shaw",
                "telephone": "+44 7811592949",
                "email": "laura.shaw@strath.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.strath.ac.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00113"
            }
        },
        {
            "id": "GB-FTS-112719",
            "name": "Glasgow Caledonian University",
            "identifier": {
                "legalName": "Glasgow Caledonian University",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "70 Cowcaddens Road",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G4 0BA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Alana McGowan",
                "telephone": "+44 1413313578",
                "email": "procurement@gcu.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.gcu.ac.uk/procurement",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00195"
            }
        },
        {
            "id": "GB-FTS-112720",
            "name": "City of Glasgow College",
            "identifier": {
                "legalName": "City of Glasgow College",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "190 Cathedral Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G4 0RF",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Amie McCrudden",
                "telephone": "+44 1413755316",
                "email": "amie.mccrudden@cityofglasgowcollege.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.cityofglasgowcollege.ac.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00453"
            }
        },
        {
            "id": "GB-FTS-112721",
            "name": "Glasgow Clyde College",
            "identifier": {
                "legalName": "Glasgow Clyde College",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "50 Prospecthill Road",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G42 9LB",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Joanne McQuillan",
                "telephone": "+44 1412723858",
                "email": "jmcquillan@apuc-scot.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.glasgowclyde.ac.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00457"
            }
        },
        {
            "id": "GB-FTS-112722",
            "name": "Glasgow Kelvin College",
            "identifier": {
                "legalName": "Glasgow Kelvin College",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "123 Flemington St",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G21 4TD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Alison Ng",
                "telephone": "+44 7380525722",
                "email": "ang@glasgowkelvin.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.glasgowkelvin.ac.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA22362"
            }
        },
        {
            "id": "GB-FTS-112723",
            "name": "University of Glasgow",
            "identifier": {
                "legalName": "University of Glasgow",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "Procurement Office, (Tay House)",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G12 8QQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Josephine Gallagher",
                "telephone": "+44 1413304415",
                "email": "Josephine.gallagher@glasgow.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.gla.ac.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00108"
            }
        },
        {
            "id": "GB-FTS-112724",
            "name": "The Glasgow School of Art",
            "identifier": {
                "legalName": "The Glasgow School of Art",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "167 Renfrew Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G3 6RQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Karen Hardisty",
                "telephone": "+44 7872944282",
                "email": "k.hardisty@gsa.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.gsa.ac.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00197"
            }
        },
        {
            "id": "GB-FTS-112725",
            "name": "Glasgow Life (Culture & Sport Glasgow)",
            "identifier": {
                "legalName": "Glasgow Life (Culture & Sport Glasgow)",
                "id": "Calton House,"
            },
            "address": {
                "streetAddress": "38 Albion Street",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G1 1LH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Sandra Maclennan",
                "telephone": "+44 77667538890",
                "email": "sandra.maclennan@glasgowlife.org.uk"
            },
            "roles": [
                "buyer"
            ],
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