Award

AMCV 322 - Advice, Advocacy & Welfare Benefits Service

SHROPSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

14 Aug 2024 at 11:05

Tender

02 May 2024 at 13:05

Summary of the contracting process

Shropshire Council has awarded a contract for the provision of Advice, Advocacy & Welfare Benefits services under the title "AMCV 322 - Advice, Advocacy & Welfare Benefits Service". The procurement process, listed under CPV code 75200000, aims to address community services and took place in the Shrewsbury region (UKG22). The procurement stage has now reached completion with Citizens Advice Shropshire being the successful supplier. The contract, valued at £4,637,500, was signed on 30th July 2024 and is set to commence on 1st October 2024, running for an initial term of four years with an option to extend by three more years subject to performance and budget availability. This tender was conducted under an open procedure, allowing equal opportunity for various economic operators, including SMEs, to participate.

This tender creates significant business growth opportunities, particularly for organisations experienced in delivering community support services. Businesses specialising in non-statutory advocacy, welfare benefits advice, and general community wellbeing services would be well-suited to compete. Shropshire Council encourages collaborations and consortia, highlighting the value of maintaining individual identities and offering community-focused, neighbourhood-led service delivery. This contract supports broader strategic intentions like the Shropshire Plan and the Prevention Framework, aiming to integrate services at local and community levels to enhance health and wellbeing. Organisations that can efficiently manage and respond to increasing service demands within the contract value will find this procurement valuable.

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Notice Title

AMCV 322 - Advice, Advocacy & Welfare Benefits Service

Notice Description

This is a contract award notice for a Advice, Advocacy and Welfare Benefits preventative service for adults. This service is to replace an existing contract. The Advice, Advocacy and Welfare Benefits (AAWB) service will deliver advice and non-statutory advocacy for all adults aged 18+ across a range of issues which impact on people's wellbeing and will incorporate support for people who need help to be able to navigate the welfare benefits system. As a guideline, over a 12 month period the current service has delivered advice, advocacy and welfare benefits support to over 9,500 people. This can be broken down by: *Non-statutory advocacy = 1,900 *Advice = 7,600 people in total *Over 50% of all individual issues are related to Welfare Benefits & Tax Credits The provider will be expected to manage any increase in demand within the contract value.

Lot Information

Lot 1

This is a contract award notice for an Advice, Advocacy and Welfare Benefits preventative service for adults. This service is to replace an existing contract. The Advice, Advocacy and Welfare Benefits (AAWB) service will deliver advice and non-statutory advocacy for all adults aged 18+ across a range of issues which impact on people's wellbeing and will incorporate support for people who need help to be able to navigate the welfare benefits system. As a guideline, over a 12 month period the current service has delivered advice, advocacy and welfare benefits support to over 9,500 people. This can be broken down by: *Non-statutory advocacy = 1,900 *Advice = 7,600 people in total *Over 50% of all individual issues are related to Welfare Benefits & Tax Credits The provider will be expected to manage any increase in demand within the contract value. The contract will make a significant contribution to Shropshire Council's strategic intentions that are in place to support prevention and early intervention. Chiefly this in in reference to the delivery of The Shropshire Plan and also the more recently agreed Prevention Framework which provides more context and detail for how we will deliver our strategic plans. The Framework includes the following key priority area which relates to this contract: *Priority 2: Integration and One Shropshire - Enable communities and the voluntary and community sector to take more of central role in the development and delivery of prevention programmes, ensuring all age groups are at the centre of the implementation of the framework. This includes the developing community and family hubs (and spokes) Furthermore, the framework emphasises the importance of taking forward approaches that are neighbourhood led. This means joining up local services in the community, as well as with countywide provision, and fostering community connections so that everyone in a neighbourhood can thrive. Providing more services closer to home and taking a neighbourhood approach is at the heart of our wider vision to improving wellbeing and preventing illness and poor health. Working in this way will allow us to fulfil the following priorities: *The One Shropshire Vision aims to outline how Shropshire Council is working with its partners including the NHS and Voluntary and Community Sector to support people to live their best lives and centres around making it as easy as possible for people to stay happy, healthy and connected in their communities. *One Shropshire is about coming together as a system (system meaning working with multiple partners, the community and people who live in Shropshire), with an integrated, complementary offer that meets identified and prioritised local needs and fills any gaps in provision. Given the breadth of experience and range of activity required, we would welcome proposals which bring together a number of organisations to deliver this service. This may be a formal or informal partnership, a consortium, a lead provider / sub-contractors arrangement or similar. Additionally, the Council recognises the importance of the strong brand, identity and recognition that individual organisations have and a solution which retains choice for people within the contracting arrangement is desirable. The contract will be for an initial term of 4 years with an option to extend the contract by a further 3 years subject to contract performance and budget availability. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/E5K2335YZ2

Renewal: This contract can be extended for a further period of up to 3 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0456e0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025775-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
£4,637,500 £1M-£10M
Lots Value
£4,637,500 £1M-£10M
Awards Value
Not specified
Contracts Value
£4,637,500 £1M-£10M

Notice Dates

Publication Date
14 Aug 20241 years ago
Submission Deadline
3 Jun 2024Expired
Future Notice Date
Not specified
Award Date
29 Jul 20241 years ago
Contract Period
30 Sep 2024 - 30 Sep 2028 4-5 years
Recurrence
7 years

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SHROPSHIRE COUNCIL
Additional Buyers

SHROPSHIRE COUNCIL IS PURCHASING ON BEHALF OF ITSELF AND ANY WHOLLY OWNED LOCAL AUTHORITY COMPANY OR OTHER ENTITY THAT IS DEEMED TO BE A CONTRACTING AUTHORITY BY VIRTUE OF THE COUNCIL’S INVOLVEMENT.

Contact Name
Procurement Manager
Contact Email
procurement@shropshire.gov.uk
Contact Phone
+44 1743252992

Buyer Location

Locality
SHREWSBURY
Postcode
SY2 6ND
Post Town
Shrewsbury
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG22 Shropshire

Local Authority
Shropshire
Electoral Ward
Abbey
Westminster Constituency
Shrewsbury

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE SHROPSHIRE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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