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Critical Care Transfer Services Call Handling

BRISTOL & WESTON NHS PURCHASING CONSORTIUM

This public procurement record has 2 releases in its history.

Award

01 Nov 2024 at 11:28

Award Notice
Tender

24 May 2024 at 17:00

Tender Notice
Summary of the contracting process

The Bristol and Weston Purchasing Consortium (BWPC), in collaboration with the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), has concluded a contract to provide Call Handling services for critical care transfer referrals. This procurement falls under the category of administrative healthcare services and operates within the South West UK region (UKK). The current contract stage is the award phase, and the contract was signed on 26 September 2024. The duration of the contract is three years, with an option to extend for a further year, making the total potential contract value £177,364 excluding VAT. The procurement method used was an open procedure, ensuring competitive and transparent bidding.

This tender presents significant opportunities for businesses specialising in call handling, particularly those experienced in healthcare services. Firms that can demonstrate high-quality service and competitive pricing are well-suited to compete in this tender. The contract, presently held by BAEMS Limited (T/A Bristol Ambulance EMS), signifies potential for growth in administrative support services for critical care transfers across regions including South Wales. Given the emphasis on service quality and social value, this tender offers a strategic entry point for service-oriented businesses looking to partner with prominent healthcare institutions such as UHBW.

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Notice Information

Notice Title

Critical Care Transfer Services Call Handling

Notice Description

Bristol and Weston Purchasing Consortium ("BWPC") is working together with University Hospitals Bristol and Weston NHS Foundation Trust ("UHBW") to put a contract in place to provide Call Handling services for the management of referrals for advice and critical care transfers for Southwest Neonatal Advice and Retrieval (SoNAR), Wales and West Acute Transport for Children (WATCh), Retrieve Adult Critical Care Transfer Service, Bristol Extracorporeal Membrane Oxygenation Service (ECMO) and Paediatric Major Trauma Service across Peninsula and Severn regions (to note WATCh also covers South Wales)

Lot Information

Lot 1

To provide Call Handling services for the management of referrals for advice and critical care transfers for Southwest Neonatal Advice and Retrieval (SoNAR), Wales and West Acute Transport for Children (WATCh), Retrieve Adult Critical Care Transfer Service, Bristol Extracorporeal Membrane Oxygenation Service (ECMO) and Paediatric Major Trauma Service across Peninsula and Severn regions (to note WATCh also covers South Wales)

Options: 3 years with the option to extend for 1 year (3+1)

Renewal: Option to extend for a further 12 months (3+1)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046b89
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035446-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75122000 - Administrative healthcare services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£177,364 £100K-£500K

Notice Dates

Publication Date
1 Nov 20241 years ago
Submission Deadline
24 Jun 2024Expired
Future Notice Date
Not specified
Award Date
26 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRISTOL & WESTON NHS PURCHASING CONSORTIUM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS10 5NB
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK1 Gloucestershire, Wiltshire and Bristol/Bath area
Local Authority
Bristol, City of
Electoral Ward
Horfield
Westminster Constituency
Bristol North West

Supplier Information

Number of Suppliers
1
Supplier Name

BAEMS Limited (T/A Bristol Ambulance EMS)

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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