This public procurement record has 3 releases in its history.

Award

18 Aug 2025 at 07:55

Tender

27 Jan 2025 at 10:51

Planning

03 Jun 2024 at 10:18

Summary of the contracting process

The procurement process for the Digital Technical Clinical Support (DTCS) Framework Agreement, managed by Guy's and St Thomas' NHS Foundation Trust, has reached the award stage. This contract encompasses the United Kingdom's clinical digital professional services across various lots, focusing on computer-related professional services under the CPV code 72590000. The services cover cloud hosting, system integration, and implementation, with the location of delivery being the UK. The procurement was conducted via an open procedure, allowing a wide range of bidders. Finalised on 18 August 2025, the procurement stage transitioned from tender to award, with contracts being signed on 15 August 2025.

This framework agreement opens vast opportunities for suppliers in the IT and healthcare technology sectors to engage with public sector bodies. Suitable candidates include businesses adept in providing proprietary and open-source software solutions for clinical systems, offering services such as technical architecture, digital communications, and information governance. SMEs, particularly those recognised as suppliers for lots focusing on cloud hosting and digital strategy, stand to benefit significantly from this framework, ultimately fostering growth through direct award and competitive tendering opportunities.

How relevant is this notice?

Notice Title

Digital Technical Clinical Support (DTCS) Framework Agreement

Notice Description

The Digital Technical Clinical Support (DTCS) framework has been established to cover the full suite of clinical digital professional services, including services pertaining to both proprietary solutions and opensource solutions. All standalone, clinical system focused professional services are covered within the remit of the framework and the provisions available to the public sector.<br/><br/>The DTCS framework is formed of five Lots, please find the awarded suppliers to each Lot listed below:<br/><br/>Lot 1 - Cloud Hosting, Environment Build, Operation and Maintenance Professional Services:<br/><br/>Atos IT Services UK Limited<br/>Avanade UK Limited<br/>Cloud 21<br/>EMIS Health<br/>EntServ UK Ltd<br/>Insight Direct (UK) Ltd<br/>Learning Health Solutions<br/>Mastek UK Ltd<br/>Telefonica Tech Northern Ireland Limited<br/>VE3 Global<br/><br/>Lot 2 - Design, Development, and Deployment Professional Services:<br/><br/>Answer Digital Limited<br/>Atos IT Services UK Limited<br/>Avanade UK Limited<br/>Burendo Ltd<br/>EMIS Health<br/>EntServ UK Ltd<br/>Insight Direct (UK) Ltd<br/>Kinseed Limited<br/>Learning Health Solutions<br/>Telefonica Tech Northern Ireland Limited<br/>Thalamos Ltd<br/>The Public Service Consultants Limited<br/>VE3 Global<br/>Zuhlke Engineering Ltd<br/><br/>Lot 3 - Implementation Professional Services:<br/><br/>Answer Digital Limited<br/>Apira Ltd Primary<br/>Atos IT Services UK Limited<br/>Burendo Ltd<br/>Cloud 21<br/>EMIS Health<br/>Ethical Healthcare Consulting<br/>Evolution Recruitment Solutions Limited<br/>Health Systems Support Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Learning Health Solutions<br/>St. Vincent's Consulting Ltd<br/>Thalamos Ltd<br/>VE3 Global<br/><br/>Lot 4 - Integration Professional Services:<br/><br/>Answer Digital Limited<br/>Atos IT Services UK Limited<br/>Burendo Ltd<br/>EMIS Health<br/>EntServ UK Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Insight Direct (UK) Ltd<br/>Learning Health Solutions<br/>St. Vincent's Consulting Ltd<br/>Thalamos Ltd<br/>VE3 Global<br/><br/>Lot 5 - General Clinical Digital Professional Services:<br/><br/>Answer Digital Limited<br/>Apira Ltd Primary<br/>Atos IT Services UK Limited<br/>BearingPoint<br/>Blue Pelican Consulting<br/>Cloud 21<br/>EMIS Health<br/>Ethical Healthcare Consulting<br/>Health Systems Support Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Parico Limited<br/>Safehand Consulting Limited<br/>Smart Co Consulting Limited<br/>Softcat Plc<br/>St. Vincent's Consulting Ltd<br/>Stalis Ltd<br/>Streamwave Ltd<br/>Thalamos Ltd<br/>The Public Service Consultants Limited<br/>VE3 Global

Lot Information

Lot 1

The scope of this multi lot framework agreement includes the full suite of digital technical support services for clinical systems, including services pertaining to both proprietary solutions and opensource solutions.

The framework covers all standalone, clinical system focused digital support, required from public sector contracting authorities.

The type of Services included within remit of the framework are as follows:

* Technical architecture, development, integration;
* Specialist programme delivery,
* PMO and planning;
* Digital communications;
* Financial management;
* Specialist technology consultancy;
* Digital strategy and business case support;
* Information Governance;
* Clinical safety.

Suppliers have significant experience in the provision of professional services pertaining to proprietary (i.e. closed-source) clinical software solutions for use in healthcare environments. These professional services relate to the identification and/or requirements design and/or deployment and implementation of proprietary clinical systems/software solutions.

Suppliers within the framework have directly relevant and hands-on experience of working with the types of technologies and platforms found within clinical environments, experience of working within the complex, digital health and care landscape. Examples of which include:

* analysis, architecture, and design services;
* clinical informatics and data modelling expertise;
* software development services;
* assurance, testing, and clinical safety services;
* technical custodian services;
* deployment of new publisher and subscriber feeds;
* population health and SQL services;
* project delivery services;
* business analyst and technical specification services.

The framework agreement allows for both further competition and direct award to all awarded suppliers.

NHS London Procurement Partnership received approval from NHSE CCF, the Cabinet Office's Central Digital and Data Team and Commercial Team to establish this framework.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046ce3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/049321-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212331 - Project management software development services

72227000 - Software integration consultancy services

72254000 - Software testing

72262000 - Software development services

72263000 - Software implementation services

72590000 - Computer-related professional services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20251 years ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
26 Aug 2024Expired
Award Date
15 Aug 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Guy's and St Thomas' NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9RT
Postcode Area
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
30
Supplier Names

Answer Digital Limited

Apira Ltd Primary

Atos IT Services UK Limited

Avanade UK Limited

BearingPoint

Blue Pelican Consulting

Burendo Ltd

Cloud 21

EMIS Health

EntServ UK Ltd Part of DXC Technology

Ethical Healthcare Consulting

Evolution Recruitment Solutions Limited

Health Systems Support Ltd

Healthcare Innovations Consortium Ltd

Insight Direct (UK) Ltd

Kinseed Limited

Learning Health Solutions

Mastek UK Ltd

Parico Limited

SMART CO CONSULTING LIMITED

STREAMWAVE LTD.

Safehand Consulting Limited

Softcat Plc

St. Vincent's Consulting Ltd

Stalis Ltd

TELEFÓNICA TECH NORTHERN IRELAND LIMITED

Thalamos Ltd

The PSC (a trading name of The Public Service Consultants Limited)

VE3 Global Ltd

ZUHLKE ENGINEERING LTD

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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