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Capita One Revenues and Benefits Software as a Service - KCS Y20023 only

Reading Borough Council

This public procurement record has 1 release in its history.

Award

11 Jul 2024 at 09:07

Award Notice
Summary of the contracting process

The Reading Borough Council has awarded a contract for the provision of a Revenue & Benefits fully managed software service to Capita Business Services Limited. The contract, titled "Capita One Revenues and Benefits Software as a Service - KCS Y20023 only," falls under the social services industry category. This procurement process was conducted through a limited procurement method using an award procedure without prior publication of a call for competition. The initial contract term is five years, with the option to extend for a further four-year period.

This tender by the Reading Borough Council presents a business growth opportunity for software providers in the social services sector. Companies offering Software as a Service (SaaS) solutions tailored to revenue and benefits management would be well-suited to compete. The procurement stage has reached the award phase, with the contract already signed on 1st April 2024. Interested businesses should consider the potential for long-term collaboration and innovation in delivering secure, customer-friendly, and automated solutions to enhance the Resident Experience and Access Programme (REAP).

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Notice Information

Notice Title

Capita One Revenues and Benefits Software as a Service - KCS Y20023 only

Notice Description

Software as a Service (SaaS) solution directly with the application supplier. This is for the provision of a Revenue & Benefits fully managed software service which is required within Residents Services. The proposed enhanced solution will deliver benefits to help drive automation and support the overall Resident Experience and Access Programme (REAP). SaaS solution for Revenues and Benefits. A fully hosted, integrated software solution, helping to create secure, easy-to-use, self-service options for customers, and changing how data is captured and managed. Hosted on Capita's One Cloud.

Lot Information

Lot 1

The system provides a number of core modules and products to collect relevant data including: Housing Benefit (rent rebates, rent allowance and discretionary housing payments) Council Tax Council Tax Reduction Schemes Non-Domestic Rates (Business Rates) Payments (Creditors) Debt Management (Overpayments) The Council's current software (inc this future solution) solution enables the following: Bill, Collect and Recover Council Tax and Business Rates (including Business Improvement Districts Administration), Processing of Housing Benefits, Processing of Educational Benefits, Award of Council Tax Support and Recovery of Housing Benefits Overpayments. Functionality to complete statutory returns to Central Government.

Options: Initial contract term of five years, with the option to extend for a further four year period.

Procurement Information

Based on Reg 33 of The Public Contracts Regulations 2015. The buying process of the KCS framework was followed to award the contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047c7f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021183-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,305,845 £1M-£10M

Notice Dates

Publication Date
11 Jul 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Reading Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 2LU
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ11 Berkshire
Local Authority
Reading
Electoral Ward
Abbey
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

Capita Business Services Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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