Tender

PRJ2015 South East London 111 Procurement Update (15.01.2025)

NHS SOUTH EAST LONDON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

15 Jan 2025 at 12:00

Planning

31 Jul 2024 at 07:54

Summary of the contracting process

The NHS South East London Integrated Care Board (SEL ICB) is overseeing the procurement process titled "PRJ2015 South East London 111 Procurement Update (15.01.2025)" related to health services. The procurement involves designing a new integrated urgent care service model to replace the current 111 contract, set to expire in March 2026. Initially scheduled to commence in January 2025, the procurement has been delayed by one year to align with forthcoming national guidance and the new NHS 10-year plan. This update allows the SEL ICB to fully assess and integrate national requirements into its local proposals. The procurement stage is currently at tender planning, with significant development and stakeholder engagement completed.

For businesses, this tender presents substantial opportunities for growth, especially for those specialising in health services such as call handling and clinical assessments. Companies adept in integrating local care services and meeting NHS specifications will find this tender particularly beneficial. Engaging in this procurement could establish long-term partnerships with the NHS, making this an appealing opportunity for both established healthcare providers and innovative newcomers looking to expand their footprint in the health services sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

PRJ2015 South East London 111 Procurement Update (15.01.2025)

Notice Description

The ICB's current 111 contract comes to an end in March 2026 and the ICB has been working over the last 18 months to develop its future service model for integrated same day urgent care and as part of this service, its proposals for the future provision of 111 services. This includes the separation of the current call handling and clinical assessment aspects of the service, with a proposed SEL wide call handling service and the establishment of borough based integrated delivery units that will provide a clinical assessment service for callers alongside other locally integrated care services.<br/><br/>The planned procurement timetable was for the process to commence in January 2025, with the completion of the procurement process and establishment of the new service by April 2026. <br/>The ICB Board met in December 2024 to review progress in preparing for procurement and to determine next steps. The Board recognised and welcomed the significant development work that had been undertaken and considered that from a planning and stakeholder engagement perspective the ICB was ready to procure in January 2025.<br/><br/>However, the Board was mindful of the fact that national guidance around the future commissioning and provision of 111 services is due imminently, alongside the development of a new NHS 10 year plan. The Board recognised the importance of ensuring alignment of SEL's plans with the strategic direction and requirements set out nationally. For this reason, the Board determined that that ICB should delay its planned procurement pending receipt of the national guidance to enable a full assessment of requirements to be made by the ICB, thereby ensuring a 111 model for the future that is consistent with expected national outcomes. <br/><br/>The Board will be delaying its procurement for one year to enable national guidance to be released and assessed and any required changes to the ICB's proposals to be made.

Lot Information

Lot 1

This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage. Additional information: This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-048625
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001333-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
3 Feb 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH EAST LONDON INTEGRATED CARE BOARD
Contact Name
Kieran James Paterson
Contact Email
kieran.james-paterson@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 2QH
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-048625-2025-01-15T12:00:11Z",
    "date": "2025-01-15T12:00:11Z",
    "ocid": "ocds-h6vhtk-048625",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-048625",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "PRJ2015 South East London 111 Procurement Update (15.01.2025)",
        "status": "planned",
        "classification": {
            "scheme": "CPV",
            "id": "85100000",
            "description": "Health services"
        },
        "mainProcurementCategory": "services",
        "description": "The ICB's current 111 contract comes to an end in March 2026 and the ICB has been working over the last 18 months to develop its future service model for integrated same day urgent care and as part of this service, its proposals for the future provision of 111 services. This includes the separation of the current call handling and clinical assessment aspects of the service, with a proposed SEL wide call handling service and the establishment of borough based integrated delivery units that will provide a clinical assessment service for callers alongside other locally integrated care services.<br/><br/>The planned procurement timetable was for the process to commence in January 2025, with the completion of the procurement process and establishment of the new service by April 2026. <br/>The ICB Board met in December 2024 to review progress in preparing for procurement and to determine next steps. The Board recognised and welcomed the significant development work that had been undertaken and considered that from a planning and stakeholder engagement perspective the ICB was ready to procure in January 2025.<br/><br/>However, the Board was mindful of the fact that national guidance around the future commissioning and provision of 111 services is due imminently, alongside the development of a new NHS 10 year plan. The Board recognised the importance of ensuring alignment of SEL's plans with the strategic direction and requirements set out nationally. For this reason, the Board determined that that ICB should delay its planned procurement pending receipt of the national guidance to enable a full assessment of requirements to be made by the ICB, thereby ensuring a 111 model for the future that is consistent with expected national outcomes. <br/><br/>The Board will be delaying its procurement for one year to enable national guidance to be released and assessed and any required changes to the ICB's proposals to be made.",
        "lots": [
            {
                "id": "1",
                "description": "This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage. Additional information: This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage.",
                "status": "planned"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-02-03T00:00:00Z",
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
        },
        "coveredBy": [
            "GPA"
        ],
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "The South East London Integrated Care Board (SEL ICB) is in the process of designing a new 111 model of care for our residents. Our current 111 Integrated Urgent Care (111 IUC) service contract is due to expire in March 2026. SEL ICB is working to develop a new model that considers other key transformational deliverables across our sector, including:* Fuller Stocktake Report,* Delivery Plan for Recovering Access to General Practice,* Delivery Plan for Recovering Urgent and Emergency Care,* Single Enhanced Access Services, and* Long Term PlanFurther to our first market engagement event in June, we are reaching out to 111 providers and SEL system partners to:* share with you our updated plans for the procurement of a new 111 service for South East London.* receive your feedback on the proposed model, the feasibility of delivering this at a local level, technical requirements and contract terms.The event will be held close to London Bridge Station between 09:30 and 13:00 on the 15.08.2024, to receive further details please register attendance as instructed below.To register your interest in attending the event please provide your organisation's name and contact details to the Procurement Lead (kieran.james-paterson@nhs.net), along with the names, job titles, and email addresses of your proposed attendees (as space is limited, please advise of option 1 and option 2 attendees, options 1s will be given a space automatically, option 2s will be contacted if all the places have not been filled by the cut of date and offered a space). This must be completed by midday on the 8th August in order to be able to attend, registrations received after this point will not be guaranteed an invitation to the event."
                        },
                        "newValue": {
                            "text": "The ICB's current 111 contract comes to an end in March 2026 and the ICB has been working over the last 18 months to develop its future service model for integrated same day urgent care and as part of this service, its proposals for the future provision of 111 services. This includes the separation of the current call handling and clinical assessment aspects of the service, with a proposed SEL wide call handling service and the establishment of borough based integrated delivery units that will provide a clinical assessment service for callers alongside other locally integrated care services.The planned procurement timetable was for the process to commence in January 2025, with the completion of the procurement process and establishment of the new service by April 2026.The ICB Board met in December 2024 to review progress in preparing for procurement and to determine next steps. The Board recognised and welcomed the significant development work that had been undertaken and considered that from a planning and stakeholder engagement perspective the ICB was ready to procure in January 2025.However, the Board was mindful of the fact that national guidance around the future commissioning and provision of 111 services is due imminently, alongside the development of a new NHS 10 year plan. The Board recognised the importance of ensuring alignment of SEL's plans with the strategic direction and requirements set out nationally. For this reason, the Board determined that that ICB should delay its planned procurement pending receipt of the national guidance to enable a full assessment of requirements to be made by the ICB, thereby ensuring a 111 model for the future that is consistent with expected national outcomes.The Board will be delaying its procurement for one year to enable national guidance to be released and assessed and any required changes to the ICB's proposals to be made."
                        },
                        "where": {
                            "section": "II.1.4"
                        }
                    }
                ]
            }
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-91933",
            "name": "NHS South East London Integrated Care Board",
            "identifier": {
                "legalName": "NHS South East London Integrated Care Board"
            },
            "address": {
                "streetAddress": "Southwark Coucil 160 Tooley Street",
                "locality": "London",
                "region": "UKI44",
                "postalCode": "SE1 2QH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Kieran James Paterson",
                "email": "kieran.james-paterson@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.selondonics.org/icb",
                "buyerProfile": "https://www.selondonics.org/icb",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-91933",
        "name": "NHS South East London Integrated Care Board"
    },
    "language": "en"
}