Tender

Provision of Ticketless Travel Surveys

WEST MIDLANDS TRAINS

  • Contract Timeline

    Publication Date

    31st July 2024 12:45:41 PM

    Tender Deadline

    2nd September 2024 10:00:00 AM   Expired

  • Contract Summary

    West Midlands Trains Ltd (WMT) requires ticketless travel surveys to meet its obligations under the National Rail Contract. Within WMT's franchise, the DfT accepts passenger revenue risk, and all ticketing and fares revenues are paid to it. Because the franchisee does not take revenue risk, the Secretary of State (SoS) has a requirement to ensure that the franchisee is operating in the same way it would if it were taking revenue risk. The level of ticketless travel across the lifetime of the franchise is a key measure of WMT's performance. Therefore, WMT are conducting an open tender for the provision of ticketless travel surveys which will take place across its entire network. Due to the National Rail Contract commitments, WMT requires a supplier who has relevant experience of delivering surveys and producing data and reporting within the UK rail market. Surveys are expected to be carried out quarterly throughout the term of the contract, with the first Survey to be completed during November 2024. Further surveys will be expected to take place each year in February, June and September. Each survey is to take place over two-three weeks with an estimated sixty-five to seventy-five shifts over weekdays and weekends, with a target of at least twenty thousand observations.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-048657

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79310000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    WEST MIDLANDS TRAINS

    Buyer Name

    Rachel Price

    Buyer Email

    Rachel.Price@wmtrains.co.uk

    Buyer Phone

    Buyer Address

    2nd Floor,St Andrews House, 20 St. Andrew Street

    LONDON

    EC4A3AG

    United Kingdom

View contract on Find a Tender Service