Award

Provision of ONS Field Interviewers

OFFICE FOR NATIONAL STATISTICS

This public procurement record has 1 release in its history.

Award

06 Aug 2024 at 15:09

Summary of the contracting process

The Office for National Statistics (ONS) awarded a contract for the provision of field interviewers to Randstad Solutions Limited. This contract, valued at £970,000, is for supplying personnel, including temporary staff, to conduct interviews, collect household data, and support online survey completion across England, Wales, and Scotland. This procurement falls under the industry category of "Supply services of personnel including temporary staff" and is classified under CPV code 79620000. The procurement method used was a limited award procedure without prior publication, due to the ONS's struggle with current civil service recruitment rules and the necessity to complete the Labour Force Survey. The contract was signed on 5th January 2024, with a possibility of extension by up to five months.

This tender opens significant opportunities for businesses that specialise in providing recruitment services, particularly those capable of supplying contingent labour on a fixed-term basis to meet critical needs in diverse geographical areas. The involvement of a specialist recruitment agency to fulfil this shortfall suggests that businesses with expertise in recruiting and training field staff, especially for large-scale surveys and data collection projects, will find this contract particularly appealing. Companies adept at recruiting in response to stringent criteria and those familiar with supporting government data collection initiatives can leverage this opportunity to expand their operations and strengthen their market position within the public sector.

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Notice Title

Provision of ONS Field Interviewers

Notice Description

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers.

Lot Information

Lot 1

Field Interviewers at ONS conduct interviews, collect household data and provide support to complete online surveys with members of the public for a number of official surveys, to help inform Government about the state of the nation. Sampled addresses for ONS interviewers to visit are nationally spread and ONS currently has a fieldforce of c500 permanent interviewers. This represents a shortfall of interviewers across England, Wales & Scotland in certain locations within which Contingent labour is required on a fixed term basis to provide ONS field interviewer resource. There are a number of limitations on civil service recruitment rules currently impacting on ONS ability to recruit field interviewers into targeted areas on a permanent basis. A specialist recruitment agency is required to source and place candidates to fulfil the ONS field interviewer role in specified areas on a fixed term basis. The current contract is governed by the Crown Commercial Services RM6277; Provision of Non Clinical Staff Lot1 - Admin & Clerical

Procurement Information

ONS are currently nearing completion of a major survey transformation project, moving its Labour Force survey from an offline data collection survey (i.e interviewer administered data collection ) to a predominantly online survey (i.e self completion, as per census). The survey design for the new transformed labour force survey requires field interviewers to visit addresses in certain areas who have not completed the online survey, in order to encourage completion and provide support. These addresses tend to be more clustered within major conurbations and 'harder to reach' community groups - such as those living in flats, younger people and those within the lower classifications of the index of multiple deprivation (i.e the more deprived). Given this profile of addresses to visit, ONS has a higher demand for interviewer resource in certain geographic areas and is struggling to recruit requisite interviewer resources into these areas through its current civil service recruitment process. ONS Social Surveys Operations is responsible for collecting the data for the social and economic surveys commissioned by government departments and other public bodies. It acts as a bridge between the Government and the people, providing information and making it possible for policy makers to keep in touch with the circumstances and opinions of the general public and to plan for future public services to meet the needs of the population. ONS is seeking to increase the extension available with Randstad Solutions Limited to 5 months, increasing the contract value by PS300k. This is due to the numbers of additional staff being increased due to the continuation of the Labour force survey (LFS). Randstad recruited field staff meet all essential criteria to fulfil the role and had the necessary training needed to continue to carry out the work. ONS may extend the contract by up to 5 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04882c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024723-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£970,000 £500K-£1M

Notice Dates

Publication Date
6 Aug 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Jan 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
OFFICE FOR NATIONAL STATISTICS
Contact Name
Sophie Keal
Contact Email
sophie.keal@ons.gov.uk
Contact Phone
+44 1329890246

Buyer Location

Locality
NEWPORT
Postcode
NP10 8XG
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

RANDSTAD SOLUTIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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