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Microsoft Unified Support

THE OPEN UNIVERSITY

This public procurement record has 1 release in its history.

Award

09 Sep 2024 at 11:34

Award Notice
Summary of the contracting process

The Open University has awarded a contract titled "Microsoft Unified Support" under the industry category of Technical Computer Support Services (CPV: 72611000). This contract, although initially tendered and now awarded, involved a procurement process conducted without prior publication of a call for competition, under the GCloud 13 Framework Agreement. The contract's key delivery location is Milton Keynes (UKJ12), and it was signed on 26th July 2024. The contract is valued at £438,025 and has been actively awarded to Microsoft Ltd.

This tender presents significant opportunities for businesses specialising in technical computer support services, particularly those experienced with Microsoft products. Companies looking to provide prompt and efficient problem resolution services along with reactive and preventative support would be well-suited to engage in similar future tenders. The requirements of the contract highlight a need for robust technical support capabilities, making it an excellent prospect for service providers in the tech support industry aiming to expand their client base within the education sector, as governed by the Open University.

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Notice Information

Notice Title

Microsoft Unified Support

Notice Description

Provision of technical support services.

Lot Information

Lot 1

Provision of technical support services for Microsoft products

Procurement Information

This was awarded using the GCloud 13 Framework Agreement details of which can be found at: https://www.crowncommercial.gov.uk/agreements/RM1557.13

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04991c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028747-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£438,025 £100K-£500K

Notice Dates

Publication Date
9 Sep 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE OPEN UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MILTON KEYNES
Postcode
MK7 6AA
Postcode Area
Milton Keynes
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
TLJ12 Milton Keynes
Local Authority
Milton Keynes
Electoral Ward
Monkston
Westminster Constituency
Milton Keynes Central

Supplier Information

Number of Suppliers
1
Supplier Name

Microsoft Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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