Award

Single Source Maintenance

MET OFFICE

This public procurement record has 1 release in its history.

Award

13 Sep 2024 at 10:04

Award Notice
Summary of the contracting process

The Met Office has awarded a contract for the provision of a Single Source Maintenance (SSM) service, encompassing comprehensive repair and maintenance services for their networking equipment, IT hardware, and manufacturer warranty management for commodity equipment such as desktops and laptops. Located in Exeter, within the UKK region, this contract supports environmental protection efforts. Following a limited procurement method due to the urgent need to replace an expiring contract, the award was made to Computacenter on 13th September 2024. The scope of services includes maintaining equipment situated in both IT Halls and frontline sites for a duration of one year, with an allocated budget of £300,000 GBP.

This tender presents significant business opportunities for companies specialising in IT maintenance and support services. Businesses with expertise in managing large-scale hardware and networking support, particularly those with capabilities in manufacturer warranty administration, stand to benefit immensely. The contract, due to its focus on essential IT infrastructure, offers substantial growth prospects for established IT service providers aiming to expand their client base within the public sector. Furthermore, companies with a strategic interest in entering or strengthening their presence in the environmental protection industry may find this contract particularly appealing.

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Notice Information

Notice Title

Single Source Maintenance

Notice Description

Provision of a Single Source Maintenance (SSM) service for a period of one (1) year. Scope of the service includes: - Maintenance & Security updates for all networking equipment - Hardware maintenance for all IT equipment located within the IT Halls and at frontline sites - Manufacturer warranty management for all commodity equipment, such as desktops and laptops.

Lot Information

Lot 1

Provision of a Single Source Maintenance (SSM) service for a period of one (1) year. Scope of the service includes: - Maintenance & Security updates for all networking equipment - Hardware maintenance for all IT equipment located within the IT Halls and at frontline sites - Manufacturer warranty management for all commodity equipment, such as desktops and laptops.

Procurement Information

The primary driver behind the urgency to put the support service in place is the imminent expiry date of the current contract, unforeseen delay in dependent projects and the premature departure of key technical resources within Met Office that has left the business area with insufficient resource to undertake a planned re-tender (with approved Business Case). There is now an immediate and urgent need to put in place an interim arrangement for a period of one year to ensure continuity of the critical support service and to enable a re-scoping of the support service which will be revised due to additional and on-going projects within the Home Office associated with the core network. If Met Office is unable to proceed this opportunity will be lost and the organisation would lose key support for the existing CISCO equipment as this allows for support and security updates. The SSM service also covers Dell and other supplier hardware primarily in the Met Office IT Halls and the outstations. It is important this stays in place as server failures would impact operational services and the Digital Workplace. The Met Office intends to re-tender the SSM service within the next year and has a fully costed and approved Business Case for this procurement activity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049a9b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029348-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
13 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MET OFFICE
Contact Name
David Golledge
Contact Email
david.golledge@metoffice.gov.uk
Contact Phone
+44 7398204947

Buyer Location

Locality
EXETER
Postcode
EX1 3PB
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Pinhoe
Westminster Constituency
Exmouth and Exeter East

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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