Planning

Healthwatch services for Norfolk

NORFOLK COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    17th September 2024 13:35:07 PM

  • Contract Summary

    Healthwatch Norfolk will be the independent consumer champion for health, social care and wellbeing in Norfolk, and the bordering areas. Healthwatch Norfolk will be representative of the diverse communities who receive health and social care across Norfolk. It will provide intelligence - including evidence from people's views and experiences to influence the policy, planning, commissioning and delivery of publicly funded health, social care and wellbeing services. It will also signpost people to choices in health and social care, providing additional information and advice to those who need help to access the appropriate service, and signpost people to independent advocacy services if they need help to complain about NHS services. Healthwatch Norfolk will be a robust and credible player in the local health and social care economy by demonstrating that it has the appropriate level of skills and competencies required to deliver its statutory functions to the highest possible level. It will gain the trust of the general public as well as other voluntary and community organisations working in the area of health and social care by being responsive and acting on concerns when things go wrong. Healthwatch Norfolk will be involved in commissioning services and it will represent the voice of patients, service users and family carers, as well as those who are unable to say what they want and need. It will operate effectively and efficiently so that the local authority can demonstrate value for money against an agreed set of outcomes.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-049b8c

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    85000000

    CPV Division(s)

    85 - Health and social work services

  • Awarding Authority

    NORFOLK COUNTY COUNCIL

    Buyer Name

    Buyer Email

    sourcingteam@norfolk.gov.uk

    Buyer Phone

    Buyer Address

    Martineau Lane

    NORWICH

    NR12DH

    United Kingdom

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