Planning

Healthwatch services for Norfolk

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

17 Sep 2024 at 13:35

Summary of the contracting process

NORFOLK COUNTY COUNCIL is currently in the planning stage of procuring Healthwatch services for Norfolk. This service will act as an independent consumer champion for health, social care, and wellbeing in Norfolk and the surrounding areas. This procurement process falls under the "Health and social work services" industry category (CPV code 85000000). Key dates include market engagement meetings on the 1st, 2nd, and 3rd of October 2024, and a future notice date on the 21st of October 2024. The initial contract, valued at £4,440,000, is set to commence on the 1st of April 2025 with the possibility of extensions, potentially lasting up to twelve years.

This tender presents significant opportunities for businesses specialising in health and social care services to establish or expand their market presence in Norfolk. Companies that are adept at advocating for consumers, influencing policy, and engaging with diverse communities will find this tender particularly fitting. Additionally, businesses with robust operational capabilities and a proven track record in delivering high-quality health and social care services can leverage this opportunity to enhance their credibility and secure a long-term partnership with a regional authority like NORFOLK COUNTY COUNCIL.

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Notice Title

Healthwatch services for Norfolk

Notice Description

Healthwatch Norfolk will be the independent consumer champion for health, social care and wellbeing in Norfolk, and the bordering areas. Healthwatch Norfolk will be representative of the diverse communities who receive health and social care across Norfolk. It will provide intelligence - including evidence from people's views and experiences to influence the policy, planning, commissioning and delivery of publicly funded health, social care and wellbeing services. It will also signpost people to choices in health and social care, providing additional information and advice to those who need help to access the appropriate service, and signpost people to independent advocacy services if they need help to complain about NHS services. Healthwatch Norfolk will be a robust and credible player in the local health and social care economy by demonstrating that it has the appropriate level of skills and competencies required to deliver its statutory functions to the highest possible level. It will gain the trust of the general public as well as other voluntary and community organisations working in the area of health and social care by being responsive and acting on concerns when things go wrong. Healthwatch Norfolk will be involved in commissioning services and it will represent the voice of patients, service users and family carers, as well as those who are unable to say what they want and need. It will operate effectively and efficiently so that the local authority can demonstrate value for money against an agreed set of outcomes.

Lot Information

Lot 1

Healthwatch Norfolk will be the independent consumer champion for health, social care and wellbeing in Norfolk, and the bordering areas. Healthwatch Norfolk will be representative of the diverse communities who receive health and social care across Norfolk. It will provide intelligence - including evidence from people's views and experiences to influence the policy, planning, commissioning and delivery of publicly funded health, social care and wellbeing services. It will also signpost people to choices in health and social care, providing additional information and advice to those who need help to access the appropriate service, and signpost people to independent advocacy services if they need help to complain about NHS services. Healthwatch Norfolk will be a robust and credible player in the local health and social care economy by demonstrating that it has the appropriate level of skills and competencies required to deliver its statutory functions to the highest possible level. It will gain the trust of the general public as well as other voluntary and community organisations working in the area of health and social care by being responsive and acting on concerns when things go wrong. Healthwatch Norfolk will be involved in commissioning services and it will represent the voice of patients, service users and family carers, as well as those who are unable to say what they want and need. It will operate effectively and efficiently so that the local authority can demonstrate value for money against an agreed set of outcomes. Additional information: It is intended to offer an initial 7-year contract to commence on 1st of April 2025 with indicative value of PS370,000 per annum, with further options to extend the agreement by a further 3, then 2 years, giving a maximum contract length of twelve years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049b8c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029708-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£4,440,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
20 Oct 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Not specified
Contact Email
sourcingteam@norfolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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