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CPT_24_14 Salesforce Backup services

National Audit Office

This public procurement record has 2 releases in its history.

Award

02 Feb 2025 at 11:35

Award Notice
Tender

27 Sep 2024 at 12:53

Tender Notice
Summary of the contracting process

The National Audit Office (NAO) awarded a contract for Salesforce Backup services, with an estimated value of $350,236.80. The procurement process was conducted under an open procedure, which was completed on 30th January 2025, for an initial period of 3 years with potential extensions of up to 2 additional years. Located in the UK, this contract falls under the Information Technology Services category (CPV 72222300). The winning supplier, OwnCompany Inc., began contract performance on 26th November 2024.

This contract offers significant opportunities for growth in the IT services industry, specifically for businesses experienced in providing backup and restore solutions for Salesforce configurations. Companies with a proven track record in similar services could leverage this success to secure further contracts. Small and medium-sized enterprises (SMEs) could also compete effectively by demonstrating cost-efficiency and quality through the Most Economically Advantageous Tender (MEAT) methodology criteria utilised in the procurement process.

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Notice Information

Notice Title

CPT_24_14 Salesforce Backup services

Notice Description

The National Audit Office (NAO) sought to award a Salesforce Backup service contract to an experienced supplier who would be expected to provide a service which backs up and restores data and configuration of the NAO Salesforce services. The contract commenced on Thursday 30th January 2025 running for an initial period of 3 years with 2, 12 months optional extensions. The contract value for this service will be $350,236.80 (in pounds the value is PS282,597.18 inclusive of VAT) over the 5 years contract period.

Lot Information

Lot 1

The selected supplier awarded the contract will be expected to provide a service which backs up and restores data and configuration of the NAO Salesforce services. Additional information: The Award Criteria The National Audit Office evaluated submitted tenders using the Most Economically Advantageous Tender (MEAT) methodology with organisations having to pass the following stages: * Selection Questionnaire - Pass/Fail; Tenderers needed to provide 2 case studies that demonstrated experience in delivering the service in order to pass this section. * Award Criteria - Tenderers needed to provide a responses to each sub-section and receive a quality score of 65 or more to pass this section. Then for each tenderer that passed the Selection and Award criteria stage, their overall price was divided by the Award Stage Quality score to calculate the price per quality point and only the tenderer who scored the lowest price per quality point overall was awarded the contract.

Options: The contract will be in place for an initial period of 3 years with the option to further extend for a period of up to two years (on the basis of two periods of 12 months).

Renewal: Consideration of contract renewal shall be detailed within ITT Document, Suppliers are requested to refer to the published ITT document for further information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a396
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003394-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£350,236 £100K-£500K

Notice Dates

Publication Date
2 Feb 20251 years ago
Submission Deadline
31 Oct 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
National Audit Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

OwnCompany Inc

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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