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Support at Home

Caerphilly County Borough Council

This public procurement record has 2 releases in its history.

Award

11 Mar 2026 at 10:25

Award Notice
Tender

02 Oct 2024 at 12:08

Tender Notice
Summary of the contracting process

Caerphilly County Borough Council, in collaboration with Blaenau Gwent County Borough Council, has completed the award stage of a public procurement process titled "Support at Home." This procurement involves the delivery of health and social work services specifically domiciliary care and respite at home for adults and children, categorised under the CPV code 85000000. The process encompasses several lots, each targeting different demographics such as older people, individuals with dementia, and those with mental health problems. Key contracts within the framework were signed on 12 June 2025, and the framework is set to operate within UKL16. The council has employed an open procurement method to establish a flexible framework, allowing providers to tender for one or more lots, with the arrangement set for a maximum of 52 months starting from 23 June 2025.

This tender presents significant opportunities for businesses specialising in health and social care services to expand their operations and clientele. Enterprises capable of providing domiciliary care and respite services are well-placed to compete, especially if they possess the infrastructure to support children, older adults, and individuals with specific impairments or health conditions. With chances to tender across multiple lots, both existing providers and new entrants can integrate into the framework, potentially enhancing community service offerings within Caerphilly and Blaenau Gwent. Additionally, firms equipped with electronic call monitoring systems will align well with tender requirements, which place importance on competitive pricing and high-quality service provision. The opportunity is also open to consortia, encouraging collaborative approaches to meet the diverse needs of service users within the framework.

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Notice Information

Notice Title

Support at Home

Notice Description

Caerphilly County Borough Council have awarded three providers to the framework arrangement for the provision of Support at Home across the four lots. Please note that this Contract Award Notice is to inform the market of the outcome of successful bidders joining the flexible framework for their respective lots. The arrangement is a collaborative arrangement with Blaenau Gwent CBC. The Support at Home arrangement is to deliver Domiciliary Care and Respite at Home for Adults and Children. The framework is divided into lots, providers can tender for one or more lots. The Service will support the needs of the following people Children and Young People (under the age of 18) Older People People with Dementia People with a Learning Disability People with a Physical and/or Sensory Impairment, including Acquired Brain Injury People with a Mental Health problem People with a substance misuse problem The Service is to be provided within the Individual's own home, this could mean a home they own, social landlord tenancy, private landlord tenancy, extra care or supported living tenancy. There can be no guarantee to the amount of work awarded under this framework It should be noted that the re opening of the arrangement at this time is for lot 1, 2, 3 and lot 4 for Caerphilly and Blaenau Gwent Adults and Children. Full details were detailed it the advertised ITT. The contract value advertised in this notice includes the total framework value Ex VAT for the Remainer of the contract of 52 months

Lot Information

Provision of Support at Home for Adults - Caerphilly

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Caerphilly CBC. Caerphilly Council has limited the number of service providers to be awarded to this lot to a maximum of 3 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Adults' only

Provision Support at Home for Adults Blaenau Gwent

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Adults' only

Provision of Support at Home for Children Caerphilly

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Caerphilly CBC. Caerphilly County Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Children' only

Blaeanu Gwent Provision Support at Home for Children

To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Blaenau Gwent CBC. Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 1 Service Providers. The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT Additional information: Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Children' only

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a4fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021657-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85140000 - Miscellaneous health services

85300000 - Social work and related services

85310000 - Social work services

85320000 - Social services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
£75,032,665 £10M-£100M
Awards Value
Not specified
Contracts Value
£67,270,665 £10M-£100M

Notice Dates

Publication Date
11 Mar 20265 months ago
Submission Deadline
28 Oct 2024Expired
Future Notice Date
Not specified
Award Date
12 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Caerphilly County Borough Council
Additional Buyers

Blaenau Gwent County Borough Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EBBW VALE
Postcode
CF82 7PG
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
TLL16 Gwent Valleys
Local Authority
Caerphilly
Electoral Ward
Ystrad Mynach
Westminster Constituency
Caerphilly

Supplier Information

Number of Suppliers
3
Supplier Names

Elite Domiciliary Care Ltd

Home from Home Childrens Day Nursery

SEREN SUPPORT SERVICES LTD

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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