Provision of Human Resource Support Services

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    "id": "ocds-h6vhtk-04a508-2025-01-07T17:34:22Z",
    "date": "2025-01-07T17:34:22Z",
    "ocid": "ocds-h6vhtk-04a508",
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        "id": "ocds-h6vhtk-04a508",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of Human Resource Support Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79414000",
            "description": "Human resources management consultancy services"
        },
        "mainProcurementCategory": "services",
        "description": "The Horserace Betting Levy Board (HBLB) is a non-departmental public body (NDPB) sponsored by Department for Culture, Media and Sport (DCMS) responsible for the collection and expenditure of the Horserace Betting Levy worth approximately PS100m per year. The organisation has a team of 15-20 staff and more information can be found on HBLB's website (www.hblb.org.uk). Given its size HBLB traditionally outsources delivery of its HR services and is inviting appropriate business partners to tender for the provision of these services. The contract has been awarded subsequent to the above invitation to tender.",
        "lots": [
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                "id": "1",
                "description": "The business partner will be required to: * Ensure that HBLB is compliant with and aware of all legal requirements * Identify and develop aspects of an HR Strategy that support delivery of HBLB's objectives * Ensure HR policy and practice is current, lawful, and supports government's GovS 003: Human Resources standard * Identify HR risk where apparent and recommend appropriate remedial action * Facilitate effective employee selection and recruitment when needed * Promote good levels of employee performance, personal development and retention. * Survey employee engagement annually and report on results making recommendations as appropriate * Provide HR advice to the HBLB executive and managers as needed * Support diversity and inclusion in all HR policy and practice * To monitor and maintain employee relations, providing appropriate employee assistance where necessary * To provide a guaranteed HR point of contact during the working week, and out of hours as required, for employees, managers, and executives * Prepare and distribute HR correspondence as needed, including the drafting of employment contracts and offer letters. * To manage, review and accurately maintain HBLB's HR records * To effectively manage the transition of services from one provider to another at both the start and end of the contract Prospective partners will be required be required to work with HBLB's own internal Staff Management System to handle data concerning holidays, sickness, gifts and hospitality, appraisals, objectives, risks and their mitigations, contact details, next of kin and beneficiaries, office attendance, policy acceptance, etc. Access to this system will be granted to the selected HR service provider. HBLB does not wish to incur any additional complexity involved in the use of other HR management systems. HBLB outsources payroll separately and this service is therefore not required under this contract.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Ability to deliver effective HR administration and support services",
                            "type": "quality",
                            "description": "15"
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                            "name": "Ability to provide services that are secure and compliant",
                            "type": "quality",
                            "description": "15"
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                        {
                            "name": "Understanding of public sector generally and HBLB specifically",
                            "type": "quality",
                            "description": "15"
                        },
                        {
                            "name": "Compatibility with HBLB's process and systems",
                            "type": "quality",
                            "description": "15"
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                        {
                            "type": "price",
                            "description": "40"
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                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Subject to negotiation and no greater than a further 36 months."
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            "endDate": "2024-11-07T23:59:00Z"
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            "name": "Horserace Betting Levy Board",
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                "locality": "London",
                "region": "UKI42",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Andrew Smith",
                "email": "andrew.smith@hblb.org.uk",
                "url": "http://www.hblb.org.uk/contracts"
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                "reviewBody"
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                "url": "https://www.hblb.org.uk/",
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                "streetAddress": "10 South Colonnade",
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                "region": "UKI42",
                "postalCode": "E144PU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Andrew Smith",
                "telephone": "+44 2073330043",
                "email": "andrew.smith@hblb.org.uk"
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            "address": {
                "locality": "Holywood",
                "region": "UKN",
                "countryName": "United Kingdom"
            },
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            "details": {
                "scale": "sme"
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        "id": "GB-FTS-92459",
        "name": "Horserace Betting Levy Board"
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